Requests (3,947)

Vegetation Maintenance - Close SR. Class: SR Created By: Log Type: VEG_MAINTENANCE Summary: Pond Flag 141 Details *Update: 8/28/25* - crew supervisor returned from vacation and said he would be out personally to fix the fence within the next two weeks. .

Vegetation Maintenance - Close SR. Class: SR Created By: Log Type: VEG_MAINTENANCE Summary: Commercial Pond Circle C Ranch Details This is a commercial pond.  Commercial ponds are not maintained on our Vegetation Control Program.  Vegetation maintenance is the responsibility of the property owner.

NOWPFPCS. Class: SR Created By: Log Type: FUTURE_PROJ Summary: Investigation Details Contacted Karen Hibshman on 08/21/2025 at 09:54am. Explained that work orders 25-198198 for Open Waterways and 25-198199 for Ponds have been created, assigned and priority level increased. There is no estimated start date available, and the work orders are in the perspective queues.  .

Vegetation Maintenance - Close SR. Class: SR Created By: Log Type: VEG_MAINTENANCE Summary: Pond Flag 80 Details *Pond Flag 80: *This pond is maintained four times per year, roughly January, April, June and September.  This pond was last maintained on June 11, 2025.   Typically our area does not experience the amount of rainfall we have had over the last three months, which has caused the vegetation to grow in all 552 ponds that Watershed manages.  Our contractors must adhere to the designated schedule in order for all our assets to receive adequate maintenance.  .

Vegetation Maintenance - Close SR. Class: SR Created By: Log Type: VEG_MAINTENANCE Summary: Pond Flag 703 Details *Pond Flag 703:*  An investigator went out to locate the shopping carts; however, they only found one cart.  I have contacted the ponds crew supervisor to see if this is something they can retrieve  Waiting for his response.  If not, I will determine an alternative solution.      *Update:* Spoke with the supervisor who will send out his crew to pick up the shopping cart.  .

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigations Details Please transfer this Service Request to the Parks and Recreation Department, this is located inside Zilker Park.

Vegetation Maintenance - Close SR. Class: SR Created By: Log Type: VEG_MAINTENANCE Summary: Pond Flag 1565 Details *Pond Flag 1565: *This pond is not currently on the Vegetation Control Program; however, the wet pond is maintained by our wet pond contractor.  According to the Travis County Appraisal District, the land the pond is on (Parcel ID 911024) is owned by the Home Owners Association, Vistas of Austin.   Maintenance of any trees, fences, or the like would be the responsibility of the property owner.  .

Vegetation Maintenance - Close SR. Class: SR Created By: Log Type: VEG_MAINTENANCE Summary: Pond Flag 702 Details *Pond Flag 702: *This pond is maintained four times per year:  March, May, September and December.  It was last maintained May 7, 2025.  Due the unusual amount of rain we received over the summer, many of our ponds have more vegetation than normal at this time of year.  This pond is on the schedule for September, which is roughly two weeks from now.  I will let the contractor know that there has been a service request for this pond so they can prioritize it in their schedule for early September.   .

Referred to PARD (Parks) - Close SR. Class: SR Created By: Log Type: REF_PARD Summary: Not a Watershed Pond Details This pond is within the Parks and Recreation Department's jurisdiction and is not a water quality pond.  There is current construction at the pool which has limited the amount of water flowing into the pond.  Kerri Thompson 512-974-9535 is the Parks and Recreation Department manager for the park the pond is on and the best contact.  .

Vegetation Maintenance - Close SR. Class: SR Created By: Log Type: VEG_MAINTENANCE Summary: Details Mowing contractor has confirmed they will be completing the mowing in this area within the week.