Requests (3,831)

Referred to Internal Workgroup - Close SR. Class: SR Created By: Log Type: REF_INTERNAL Summary: Your request has been referred internally to another workgroup Details Work Group referred to: Residential Ponds Contact Email: Kelli.Bruce@austintexas.gov Contact Phone Number: Reason for referral: Overgrown vegetation in residential pond Service Request # CSR25-00225251 as a reference.

Vegetation Maintenance - Close SR. Class: SR Created By: Log Type: VEG_MAINTENANCE Summary: Pond Flag 191 Details *Pond Flag 191: * This pond is maintained six times per year and was last maintained in May.  This pond is on the maintenance schedule for July and Watershed received a previous request for maintenance at this pond last week.  The contractor was notified so that they could prioritize their schedule accordingly. .

Vegetation Maintenance - Close SR. Class: SR Created By: Log Type: VEG_MAINTENANCE Summary: Pond Flags 529 and 531 Details *Pond Flags 529 and 531:  *These two ponds are maintained four times per year and were last maintained in May.  They are not on the schedule again until September.  The rain has caused growth in all the ponds but, unfortunately, Watershed needs to stick to our maintenance schedule.  If the contractor completes their schedule for July early, we can ask them to visit these two ponds.   .

Vegetation Maintenance - Close SR. Class: SR Created By: Log Type: VEG_MAINTENANCE Summary: Pond Flag 644 Details *Pond Flag 644:*  This pond is maintained four times annually and was last maintained on May 3, 2025.  It is on the schedule for July maintenance.  I will notify the contractor of this service request so that they can prioritize their schedule accordingly.

No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Investigation Details Could not locate area of concern. Attempted to contact customer for additional information and location, left message, did not receive return call. Spoke to neighbors, they pointed out areas where brush had been removed but did not match pictures attached to service request.