Requests (512)

No Work Planned - No Problem Found - Close SR. Class: WORKORDER Created By: Log Type: NO_PROBLEMFOUND Summary: 10.07.2025 Details Crew looked for dead animal, didn't find it.

Referred to Internal Workgroup - Close SR. Class: SR Created By: Log Type: REF_INTERNAL Summary: Your request has been referred internally to another workgroup Details Work Group referred to: Applied Watershed Science Reason for referral: Citizen is requesting information on the lowering of the lake levels. Service Request # CSR25-00330607 as a reference.

No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Investigation Details During investigation water in creek was running clear 09/22/2025. There is new landscaping along creek channel and temporary sprinkler systems in place to provide watering. The turbidity of the water is most likely being caused by runoff water due to the temporary sprinkler system.

Cleared Debris in Water - Close SR. Class: WORKORDER Created By: Log Type: CLR_DEBRIS_WATER Summary: 9.22.2025 Details Crew located a dead raccoon just east of IH 35 on the north shore.

No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Investigations Details During investigation there was no tent, trash or debris found. There are no actions for Watershed to take at this time. See attached photos.

Referred to 311 For Further Review - Close SR. Please transfer this request to Parks and Recreation department. This located on parks property. Thank you.

No Work Planned - Future Project - Close SR. Class: SR Created By: Log Type: FUTURE_PROJ Summary: Investigation Details This service request has been transferred to the City of Austin Homeless Strategic Office.

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigation Details Upon investigation, the trash is in the trail area and is the responsibility of the Parks and Recreation Department. (see photos in attachments).

No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Investigation Details During investigation no damaged or broken large wooden beams were located along the south shore of Ladybird Lake between S 1st St and Congress Ave Bridges. The shore area receives frequent maintenance from the Parks and Recreation Department as well as Watershed Protection Lake Crew. There was no customer contact information provided for follow up or additional information on location and concern. .

No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Investigations. Details At the time of our investigation no encampments were found. City of Austin crews were cleaning and mowing along shoreline, there is not call back name or number to ask for more information about this Service Request.