Requests (4,382)

  • Swing twisted and not safe

    OPEN #25-00418971
  • Several park lamp lights are not working. The one closest to the trash cans on east side of parking lot, lamp on east side of large hill between the pecan trees, lamp near the memorial wall on west side of pond, lamp by 2 hour parking sign on west side of parking lot

    OPEN #25-00418017
  • Park Maintenance - Grounds Electrical Issues

    2100 Barton Springs Rd, Austin

    OPEN #25-00415488
  • CLOSED #25-00413068

    Issue Repaired - Close SR. Class: WORKORDER Created By: Log Type: ISSUE_REPAIRED Summary: Vandalism wire theft from site lighting. Anti theft equipment ordered for repairs, see details box Details Wires In the area were stolen and the cover plates for the lighting poles vandalized during the theft. New specialized anti theft handhole covers and locks are being ordered and site circuit repairs are currently in the process of being contracted out to electrical companies. It will be a few weeks for all the materials and labor to be assessed and installation be completed. This. 3-1-1 work order request is being closed out in system before work has been completed to clear out all the multiple requests from a magnitude of different people and to have saved in the records so requesters can see the response and get updated on the situation.

  • CLOSED #25-00413066

    Issue Repaired - Close SR. Class: WORKORDER Created By: Log Type: ISSUE_REPAIRED Summary: Vandalism wire theft from site lighting. Anti theft equipment ordered for repairs, see details box Details Wires In the area were stolen and the cover plates for the lighting poles vandalized during the theft. New specialized anti theft handhole covers and locks are being ordered and site circuit repairs are currently in the process of being contracted out to electrical companies. It will be a few weeks for all the materials and labor to be assessed and installation be completed.

  • Please replace 30 amp outlet on Utility site 8 at Emma Long Park. 30 Amp outlet not working, needs replacing..

    OPEN #25-00412153
  • Park Maintenance - Grounds Electrical Issues

    1717 W Cesar Chavez St, Austin

    Lights broken at Austin High Tennis Complex. 7/8 courts have lights that do not work.

    OPEN #25-00411813
  • CLOSED #25-00410628

    Issue Repaired - Close SR. Class: WORKORDER Created By: Log Type: ISSUE_REPAIRED Summary: First responder emergency shut of master switch removed because of ongoing issues Details the master controller switch for easy access to site lighting power shut down which was inside the tennis court under the panel clearly label and locked out has continuously been broken into by vandals, regular citizens, and site staff and turned of for so many unknown reasons. Since the issue has consisted, the device has now been removed and the safety system rewired as to not be able to be interacted with by normal means. This was completed on 12/10/25.

  • Looks like power or phone line has been cut and is hanging loose over the park.

    CLOSED #25-00409777

    Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: send to Austin Energy Details.

  • OPEN #25-00407935

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  • Park Maintenance - Grounds Electrical Issues (Remove)