Austin 311

Requests (3,846)

  • Drainage Pond Maintenance

    10204 Medinah Greens Dr, Austin

    I am reporting a maintenance issue with a local retention pond. The pond has significant overgrowth of plants and vegetation, which is restricting its water-holding capacity. This excessive plant growth poses a risk of overflow during heavy rainfall and may compromise the pond's ability to manage stormwater effectively. Please inspect and schedule appropriate maintenance to restore proper function and prevent potential flooding in the surrounding area. Behind Medinah Greens Dr, Austin, 78717

    OPEN #25-00239922

  • Drainage Pond Maintenance

    1410 E Applegate Dr, Austin

    Sediment in pond/ pond maintenance

    OPEN #25-00239873

  • Drainage Pond Maintenance

    2646 Davis Ln, Austin

    CLOSED #25-00239847

    Vegetation Maintenance - Close SR. Class: SR Created By: Log Type: VEG_MAINTENANCE Summary: Pond Flag 346 Details *VCP POND 346.00: *This pond is maintained six times per year and was last maintained in May.  It is on the schedule for maintenance this month (July) and will be maintained before the end of the month.  I will let the contractor know there is a service request for this pond so they can schedule their work load accordingly.  .

  • Drainage Pond Maintenance

    11022 Hard Rock Rd, Austin

    OPEN #25-00239767

  • Drainage Pond Maintenance

    8300 Palace Pkwy, Austin

    CLOSED #25-00238452

    Vegetation Maintenance - Close SR. Class: SR Created By: Log Type: VEG_MAINTENANCE Summary: Pond Flag 184 and 194 Details *Pond Flags 184 and 194:* These two adjacent ponds are part of our Wildflower Meadow Program and are maintained three times per year: roughly February, August and November.  The ponds are not maintained between March and July to allow the wildflowers to grow, bloom and go to seed so that the flowers are replenished next year.  It appears from the photo that the ponds contain a significant amount of Johnson Grass which can grow to five feet tall, especially with abundant rain like we have bee having.   This pond is on the maintenance schedule for August.  I will let the contractor know there is a service request so they can prioritize their workload accordingly. .

  • Drainage Pond Maintenance

    1500 Arcilla St, Austin

    Detention pond is backed up. Mosquito heaven and trash is backing up.

    OPEN #25-00237966

  • Drainage Pond Maintenance

    12501 Ondara Dr, Austin

    CLOSED #25-00234372

    No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Investigation Details During investigation it was determined that the gate was not in need of repair and had been closed, chained, and locked.

  • Drainage Pond Maintenance

    12507 Orba Dr, Austin

    CLOSED #25-00234370

    No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Investigation Details During investigation it was determined that the broken sign did appear not belong at the location. Removed sign.

  • Drainage Pond Maintenance

    8317 Dulcet Dr, Austin

    Watershed pond leak

    CLOSED #25-00232943

    No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Responded to 311 for possible wet pond leaking. Details The wet pond has a high-water overflow pipe in place to ensure the pond keeps its required permanent pool elevation. It is functioning as it should.

  • Drainage Pond Maintenance

    8724 Taline Cir, Austin

    CLOSED #25-00232504

    Future Work Scheduled - Close SR. Class: WORKORDER Created By: Log Type: WO_CREATED Summary: Investigation Details During investigation it was determined that the storm drain needs to be cleaned. there is a blockage at the outfall into the retention pond.

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