Requests (3,699)
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Drainage Pond Maintenance
Homeless encampment next to retention pond.
CLOSED #24-00415636PRPRISCS. Class: SRCreated By: Log Type: NO_WORK_PVT_PONDSummary: Investigation / InspectionDetails*11-21-2024* - The SCM is functional. There is an active Notice of Violation for the Wet Pond (see Maximo work order #24-180023). We are working with the property to bring the Wet Pond into full compliance. No further action isneeded. This service request is now closed.
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Drainage Pond Maintenance
CLOSED #24-00415481Vegetation Maintenance - Close SR. Class: SRCreated By: Log Type: VEG_MAINTENANCESummary: Flag 519Details*Pond Flag 519:*The pond polygon maintained by the contractor does not include the area next to the sidewalk or road. According to the Travis County Appraisal District, this property is owned by the Shadowridge Run Crossing Home Owners Association and is the responsibility of the Home Owners Association. Attached please find a map of the pond area responsible by our Watershed contractors.
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Drainage Pond Maintenance
Mosquitoes
CLOSED #24-00415250No Work Planned - No Problem Found - Close SR. Class: SRCreated By: Log Type: NO_PROBLEMFOUNDSummary: InvestigationDetailsRaining during investigation. There was water flowing into this pond, the irrigation system was spraying water. Pond seems to be functioning properly at this time. Wrong number was given could not make contact with customer.
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Drainage Pond Maintenance
CLOSED #24-00414528No Work Planned - No Problem Found - Close SR. Class: SRCreated By: Log Type: NO_PROBLEMFOUNDSummary: CSR JKDetailsSpoke with citizen about location of bench in question. Bench is outside of pond. Park bench was installed by parks.
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Drainage Pond Maintenance
CLOSED #24-00410652Caller Cancelled Request - Close SR. Class: SRCreated By: Log Type: CANCEL_CUSTSummary: Caller canceled requestDetailsCaller canceled request.
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Drainage Pond Maintenance
CLOSED #24-00407740Vegetation Maintenance - Close SR. Class: SRCreated By: Log Type: VEG_MAINTENANCESummary: Pond Flag 638Details*Pond Flag 638:*The contractors who maintain this pond have been warned about the alligator sighting. Texas Parks and Wildlife has been contacted and Watershed is working with them to have the alligator relocated. In the meantime, please read the following link provided by the Texas Parks and Wildlife:TPWD: If You See An Alligator.
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Drainage Pond Maintenance
CLOSED #24-00406307Referred to Internal Workgroup - Close SR. Class: SRCreated By: Log Type: REF_INTERNALSummary: Your request has been referred internally to another workgroupDetailsWork Group referred to: Contact Email: Contact Phone Number: Reason for referral: Service Request # CSR24-00406307 as a reference.
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Drainage Pond Maintenance
CLOSED #24-00405828Vegetation Maintenance - Close SR. Class: SRCreated By: Log Type: VEG_MAINTENANCESummary: Pond Flag 156Details*Pond Flag 156:*This pond is maintained four times annually and was on the schedule for October. Watershed has contacted the contractor to request the date the pond was maintained with photos. Contractor is aware that the area next to the sidewalk is overgrown and needs maintenance.
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Drainage Pond Maintenance
CLOSED #24-00405630Referred to 311 For Further Review - Close SR. Class: SRCreated By: Log Type: CSR_FEEDBACKSummary: investigationsDetailsAfter investigating and reviewing GIS maps, directly behind her address isRight of Way: 400783017. The trees are outside of the channel. Please transfer to Transportation Public Works department.
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Drainage Pond Maintenance
Detention pond out of code
CLOSED #24-00405152No Work Planned - No Problem Found - Close SR. Class: SRCreated By: Log Type: NO_PROBLEMFOUNDSummary: Vegetation does not rise to the level of an NOV. No other deficiences.DetailsThis CSR concerns SCMs 401318951 and 401318964. I contacted Mr. Patel on 11/14/2024 to discuss his complaint. I noted that it was for vegetation and asked if he had any other concerns with the SCMs. He did not. Mr. Patel recently sold one of the parcels serviced by the SCMs and was concerned that the new owner was not abiding by their sales obligation to maintain the SCMs. I visited the site on 11/14/2024 and, while there are some patches of Johnson grass present in the flood detention SCM and some vines on some walls and the fence, I did not determine that the vegetation was excessive, impeding function, nor obstructing visibility. Aside from a minor washout of rock placed in a scoured area in the water quality SCM inlet, no other issues were noted. I called Mr. Patel back and discussed that we're not strict in enforcing vegetation issues when they do not present a problem with one of the above; therefore, I did not think an NOV was warranted. He understood and thanked me for promptly looking into it. Photographs of my observations are attached.