Austin 3-1-1

Requests (2,009,967)

  • Traffic Signal - Maintenance

    Anderson Mill Rd & N Fm 620 Rd, austin

    CLOSED #26-00241156

    Issue Has Been Resolved - Close SR. Monitored traffic via intersection live camera feed. Monitored the traffic signal timing historical and live signal timing for the time reported. The City has added emergency vehicle preemption at this intersection to help first responders get to emergencies more quickly and safely. After an emergency vehicle passes through, the traffic signal may take a few minutes to return to its normal timing, which could cause a delay for some drivers. We understand this may be an inconvenience at times, but it helps ensure emergency crews can respond as quickly as possible. The City will continue to monitor the intersection and look for ways to reduce delays while keeping emergency response a top priority.

  • Injured / Sick Animal

    3431 W William Cannon Dr, Austin

    Dog is left out in extreme heat and clearly dehydrated and at risk of heat exhaustion

    CLOSED #26-00241147

    Contact Made - Close SR. Job#42912 - - APO has been dispatched. - Made Contact.

  • Parking Violation Enforcement

    811 W 5th St, Austin

    CLOSED #26-00241137

    No Problem Found - Close SR. See Photo.

  • Wildlife Exposure

    600 River St, Austin

    CLOSED #26-00241117

    Contact Made - Close SR. Job#42909 - - - Made Contact.

  • Wildlife Exposure

    615 Congress Ave, Austin

    There’s a beehive foreman on a 600 block of Congress on the southwest corner of seventh and Congress needs attention

    CLOSED #26-00241108

    Unable to Make Contact - Close SR. Job#42908 - - referred to bee removal company - referred to bee removal company - Unable to Make Contact.

  • Wildlife Exposure

    811 E Applegate Dr, Austin

    CLOSED #26-00241104

    Unable to Make Contact - Close SR. Job#42907 - - APO has been dispatched. - Unable to Make Contact.

  • Guardrail New/Repair

    City Park Rd & Fm 2222 Rd, Austin

    CLOSED #26-00241095

    Referred to 311 For Further Review - Close SR. Summary: Routed to 3-1-1 for reassignment - CITY PARK RD and FM 2222 RD Details: Thank you for your request. Street and Bridge Operations has forwarded this request back to 3-1-1 for the appropriate department assignment. Please forward to Texas Department of Transportation.

  • Environmental Spills

    Richard King Trl & Burk Burnett Ct, Austin

    CLOSED #26-00241094

    Referred to 311 For Further Review - Close SR. Summary: Refer to Austin Resource Recovery Details: Complaint does not appear to be a Water Quality Threat. Refer to Austin Resource Recovery  512-974-1967 .

  • Traffic Signal - Modification

    1001 N Lakeline Blvd, Cedar Park

    CLOSED #26-00241064

    Completed.

  • Utility Cut Repair

    1510 Gregory St, Austin

    CLOSED #26-00241058

    Inspector Unable to Locate Issue - Close SR. Summary: Future repairs planned - 1510 GREGORY ST Details: Transportation Public Works - Utilities and Structures Division received your request and confirmed that we received a work order (UER) from Austin Water on 1/14/2026. The repair is currently in line for processing, which includes submitting and reviewing a permit application. The estimated timeframe for final repairs is about 190-210 days, depending on weather and equipment availability. For questions or updates about the project, please contact Street and Bridge at (512) 974-8777. .

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