Austin 3-1-1

Requests (1,980,931)

  • DSD - Follow-Up

    1102 Summit St, Austin

    CLOSED #26-00159677

    Referred to 311 For Further Review - Close SR. Right-of-Way permits are not a part of Austin Development Services; they are a part of Transportation and Public Works. Please reroute.

  • Animal Protection - Assistance Request

    11282 Taylor Draper Ln, Austin

    Bat- was very low to the ground where I walk my dogs by my fence and now have is a large cardboard box with tape. Used a long tomato stake to get into box, no hands.

    CLOSED #26-00159637

    Contact Made - Close SR. Job#36591 - - - Made Contact.

  • Traffic Signal - Modification

    6966 Convict Hill Rd, Austin

    Light cycle timing. The light is green far too long going across the bridge on Convict Hill. Mornings and afternoons there are long lines of cars traveling on the 290 frontage rd waiting at red lights while almost no cars pass through the green lights on convict hill.

    CLOSED #26-00159632

    Issue Has Been Resolved - Close SR. The City of Austin does not maintain this signal. Please forward this to the correct agency. Probably Txdot. Thanks.

  • Injured / Sick Animal

    3803 Arrow Dr, Austin

    CLOSED #26-00159629

    Contact Made - Close SR. Job#36590 - - - Made Contact.

  • Tree Issue Right of Way

    7002 Onion Creek Dr, Austin

    CLOSED #26-00159608

    Referred to 311 For Further Review - Close SR. Summary: Routed to 3-1-1 for reassignment Details: Thank you for your request. Street and Bridge Operations has forwarded this request back to 3-1-1 for the appropriate department assignment. Please forward to Austin Parks and Recreation.

  • Traffic Sign Maintenance

    7661 Bluff Springs Rd, Austin

    Stolen poles Dangerous to run over the bottom part of pole.

    CLOSED #26-00159600

  • DSD - Follow-Up

    7101 S Mopac Expy Svrd NB, Austin

    CLOSED #26-00159593

    Contacted - Provided Information - Close SR. I sent an AB+ C portal support trouble ticket, INC0572097, and an email to the caller informing them of the timeframe and their next steps to watch out for.

  • Traffic Signal - Maintenance

    W Us 290 Hwy Svrd Wb & Monterey Oaks Blvd, Austin

    CLOSED #26-00159583

    Issue Has Been Resolved - Close SR. Monitored intersections through live graphics and historical timing values, and verified that detection was working at the intersection. The traffic signal is working correctly and according to plan. We will keep monitoring signal operations. Thanks.

  • Traffic Signal - Maintenance

    Guadalupe St & W 21st St, Austin

    CLOSED #26-00159573

    Issue Has Been Resolved - Close SR. checked on camera and all signal heads are facing the correct direction.

  • Traffic Signal - Maintenance

    4400 S 1st St, Austin

    Green light not staying green for long

    CLOSED #26-00159571

    Issue Has Been Resolved - Close SR. Observed for several cycles via timing values and historical intersection timing reports. The Intersection was temporarily in emergency vehicle preemption; this signal operation supports emergency vehicle mobility across the City. While in preemption, the signal may cycle outside its standard operating range to service a vehicle. This can result in phases being temporarily suspended or not serviced to accommodate the vehicle. Once the vehicle passed through the intersection, normal operations resumed. This process may incur additional delay. Intersection is now cycling as expected. Will continue to monitor operations.

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