Requests (1,931,043)

Issue Has Been Resolved - Close SR. The City has emergency vehicle preemption at this intersection to help first responders get to emergencies more quickly and safely. After an emergency vehicle passes through, the traffic signal may take a few minutes to return to its normal timing, which could cause a delay for some drivers. We understand this may be an inconvenience at times, but it helps ensure emergency crews can respond as quickly as possible. The City will continue to monitor the intersection and look for ways to reduce delays while keeping emergency response a top priority.

Referred to 311 For Further Review - Close SR. This request was sent to the Development Services Dept in error. The Planning Department is a different department. Please resubmit. The caller requested that the Zoning department be contacted.

AW Contacted Caller - Close SR. RESOLUTION: ADMINISTRATIVELY RESOLVED, CONTACT AUSTIN WATER DISPATCH CUSTOMER SERVICE CENTER AT 512-972-1000 AND REFERENCE THE FOLLOWING NUMBER FOR MORE DETAILS. SERVICE REQUEST NUMBER: 1442474.

No Action Needed - Private Flooding Issue - Close SR. Class: SR Created By: Log Type: NO_ACTION_PRVT Summary: Investigations. Details This is a private matter between an apartment complex and a tenant. Watershed does not manage  pressurized water.

Issue Has Been Resolved - Close SR. Engineers working to fix the issue.

Completed. Preempt related.

Contacted - Provided Information - Close SR. I reached out to the caller and educated her on the Building and Trade team and walked her through to get connected to their website to use their chat feature or to schedule an appointment.

Contacted - Provided Information - Close SR. I reached out to the caller and provided contact information for the Building and Trade Contractor services team and the appointment line when he is ready to schedule.

Issue Has Been Resolved - Close SR. The City has recently added emergency vehicle preemption at this intersection to help first responders get to emergencies more quickly and safely. After an emergency vehicle passes through, the traffic signal may take a few minutes to return to its normal timing, which could cause a delay for some drivers. We understand this may be an inconvenience at times, but it helps ensure emergency crews can respond as quickly as possible. The City will continue to monitor the intersection and look for ways to reduce delays while keeping emergency response a top priority.