Requests (1,983,910)
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Traffic Signal - Maintenance
620 W 29th St, AustinTraffic Light at Rio Grande and w 29th street is flashing red all directions.
DUPLICATE (CLOSED) #26-00167949 -
Injured / Sick Animal
5900 Cameron Rd, AustinCLOSED #26-00167910Contact Made - Close SR. Job#37249 - - - Kitten in engine of car next to the callers. Advised to check on it in the AM and call back if the kitten still needs assistance. JTM - Made Contact.
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Traffic Signal - Maintenance
Nellie St & S Congress Ave, AustinCLOSED #26-00167887Issue Has Been Resolved - Close SR. Monitored intersections through live graphics and historical timing values, and verified that detection was working at the intersection. The traffic signal is working correctly and according to plan. We will keep monitoring signal operations. Thanks.
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Water Related Issues
12716 Acadian Trl, AustinCLOSED #26-00167873AW Contacted Caller - Close SR. RESOLUTION: ADMINISTRATIVELY RESOLVED, CONTACT AUSTIN WATER DISPATCH CUSTOMER SERVICE CENTER AT 512-972-1000 AND REFERENCE THE FOLLOWING NUMBER FOR MORE DETAILS. SERVICE REQUEST NUMBER: 1465801.
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Traffic Signal - Maintenance
Shropshire Blvd & E Braker Ln, AustinCLOSED #26-00167856Issue Has Been Resolved - Close SR. Monitored intersections through live graphics and historical timing values, and verified that detection was working at the intersection. The traffic signal is working correctly and according to plan. We will keep monitoring signal operations. Thanks.
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Traffic Signal - Maintenance
W 29th St & Rio Grande St, AustinCLOSED #26-00167845Issue Has Been Resolved - Close SR.
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Injured / Sick Animal
1601 Scottsdale Ln, AustinCLOSED #26-00167842Contact Made - Close SR. Job#37242 - - - The dog was chipped but not registered, but the owner was found on Facebook. Contacted the owner, and they are coming to reclaim. JTM - Made Contact.
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Storm Drain Services
9503 Menchaca Rd, AustinCLOSED #26-00167826Referred to 311 For Further Review - Close SR. Summary: Investigation Details: Upon investigation, the missing lid is an Austin Water lid, not a storm drain lid. Please transfer this service request to Austin Water Utility. (see photos in attachments).
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Traffic Signal - Modification
2410 S Congress Ave, AustinUnbalanced signal timing at S Congress & Oltorf. Just as of the past couple days, the left phases off Congress seem oddly short or getting skipped entirely, while the green ball phase seems abnormally long. Noticed driving and as a pedestrian. See LT queues in photos (random middle of the day, not peak hour)
CLOSED #26-00167817Issue Has Been Resolved - Close SR. Observed for several cycles via timing values and historical intersection timing reports. The Intersection was temporarily in emergency vehicle preemption; this signal operation supports emergency vehicle mobility across the City. While in preemption, the signal may cycle outside its standard operating range to service a vehicle. This can result in phases being temporarily suspended or not serviced to accommodate the vehicle. Once the vehicle passed through the intersection, normal operations resumed. This process may incur additional delay. Intersection is now cycling as expected. Will continue to monitor operations.
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Injured / Sick Animal
2115 Holly St, AustinCLOSED #26-00167816Contact Made - Close SR. Job#37239 - - - - Made Contact.
Filters
Status
- Closed (Remove)
Ticket Type
- Loose Dog (187,446)
- Graffiti Abatement - Public Property (152,246)
- Non Emergency Noise Complaint (137,217)
- Traffic Signal - Maintenance (134,479)
- Animal Protection - Assistance Request (112,632)
- Injured / Sick Animal (103,637)
- Austin Energy Street Light Issue - Address (95,294)
- Adopted/Impounded/Surrendered Animal (75,464)
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- Shared Micromobility (39,316)
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- Dead Animal Collection (27,836)
- Found (Confined) Dog Assistance (27,193)
- Traffic Sign Maintenance (25,662)
- Obstruction in Right of Way (22,793)
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- Loose Animal Not Dog (13,163)
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- Parking Sign Maintenance (12,966)
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- Tree Issue Right of Way (10,533)
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- Homeless - Violet Kiosk and Storage Carts (7,499)
- Park Maintenance - Grounds Plumbing Issues (7,403)
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- View Obstruction and Fencing at Intersection (6,841)
- Utility Cut Repair (6,653)
- Found Animal Report - Keep (6,424)
- School Zone Beacon - Maintenance (6,341)
- Bicycle Issues (6,305)
- Lost Item in Storm Drainage System (6,187)
- Special Event (6,112)
- ARR Dead Animal Collection (5,966)
- Construction Concerns in Right of Way (5,700)
- Street Resurfacing (5,470)
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- New Sidewalk/Curb Ramp/ADA Route (4,993)
- Street Sweeping (4,965)
- Flooding Current (4,829)
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- Park Maintenance - Grounds Electrical Issues (4,552)
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- Curb/Gutter Repair (4,250)
- Alarm Administration (4,129)
- Drainage Pond Maintenance (4,078)
- Standing Water (4,008)
- Telecommunication/Gas Utility Complaint (3,851)
- Dog Restraint Issues (3,256)
- Park Maintenance - Building Plumbing Issues (2,821)
- Found Pet Report (2,579)
- Animal Trapped in Storm Drain (2,374)
- Traffic Signal - Modification (2,346)
- Flooding Past (2,333)
- Austin Resource Recovery - Pet Search (1,846)
- Erosion (1,754)
- Alarm Administration (1,613)
- Ditch/Driveway Pipe Services (1,552)
- Park Building Issues (1,517)
- School Zone Sign Maintenance (1,511)
- Neighborhood Home Programs (1,275)
- Aquatic Maintenance (1,264)
- Guardrail New/Repair (1,236)
- Mowing Medians (1,227)
- Parks - Building A/C & Heating Issues (975)
- COVID-19 Austin Code Non-Compliance Concern (964)
- Environmental Spills (906)
- Emergency Water Issues (895)
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- ARR Street Sweeping (780)
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- Stray Assistance (601)
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- Community Voices (525)
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- Austin Resource Recovery - Special Services (383)
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- Commercial Use of Parkland (361)
- Park Cemeteries (345)
- Private Hauler License Violation (190)
- Street Light- Future Repair Scheduled (134)
- Aquatic Program Inquiries (124)
- Corridor Program - Corridor Feedback (99)
- Tree Issue ROW (87)
- Harmful Algae (58)
- City of Austin Vehicle Report (39)
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