Requests (1,987,558)

  • Traffic Signal - Maintenance

    6702 S Mopac Expy Svrd SB, Austin

    Walk sign will not appear after hitting beg button to cross William Cannon at MoPac southbound service road. Waited multiple light cycles. This is not an issue for the crosswalk to cross MoPac, only fro the crosswalk to cross William Cannon. This is referring to the north-south crosswalk on the west side of the intersection.

    CLOSED #26-00177696

    Issue Has Been Resolved - Close SR.

  • Injured / Sick Animal

    2304 S Pleasant Valley Rd, Austin

    CLOSED #26-00177682

    Contact Made - Close SR. Job#37961 - - - - Made Contact.

  • Wildlife Exposure

    54 Rainey St, Austin

    CLOSED #26-00177676

    Contact Made - Close SR. Job#37960 - - - See Notes - Made Contact.

  • Traffic Signal - Maintenance

    Duval St & E 45th St, Austin

    CLOSED #26-00177673

    Issue Has Been Resolved - Close SR.

  • Parking Violation Enforcement

    12609 Mogador St, Austin

    CLOSED #26-00177662

    Cite Vehicle(s)-Close SR. 1 citation issued.

  • Parking Violation Enforcement

    2213 Wilson St, Austin

    Gray sedan parked in fire hydrant area

    CLOSED #26-00177613

    No Problem Found - Close SR. no violations found.

  • Injured / Sick Animal

    10500 S Ih 35 Svrd SB, Austin

    CLOSED #26-00177599

    Contact Made - Close SR. Job#37956 - - - Made Contact.

  • Parking Violation Enforcement

    2110 Tillery St, Austin

    Truck has been parked for nearly 24 hours over the line interfering with traffic

    CLOSED #26-00177580

    Cite Vehicle(s)-Close SR. 3 citations issued.

  • Parking Violation Enforcement

    3317 Foster Ln, Austin

    Red truck parked in no parking zone at the corner of Great Northern and Foster Leaving now

    CLOSED #26-00177571

    No Problem Found - Close SR. no violations found.

  • New Sidewalk/Curb Ramp/ADA Route

    5416 Samuel Huston Ave, Austin

    There is a walkway without a ramp on one side

    CLOSED #26-00177569

    Provided Information to Resident - Close SR. Emailed the following: Thanks for your inquiry about a curb ramps along  SAMUEL HUSTON AVE. Unfortunately, there are over 700 miles of absent sidewalks and curb ramps in Austin and current funding is only sufficient to construct around 30 miles of sidewalks and curb ramps per year. Sidewalk and curb ramp projects are selected based on the Council adopted Sidewalks, Crossings, and Shared Streets Plan (see link below). Curb ramps along  SAMUEL HUSTON AVE are not on the list of funded projects at this time but will continue to be identified as planned but unfunded until such time as additional resources are available to complete construction.   Link to the Council adopted 2023 Sidewalks, Crossings, and Shared Streets Plan: https://www.austintexas.gov/sites/default/files/files/Transportation/Adopted 2023 Sidewalks Crossings and Shared Streets Plan_without Appendices.pdf As there is a tremendous demand for sidewalks and curb ramps (it is currently estimated that there is approximately $1 billion in new sidewalk construction needed citywide) it is necessary for us as a City to determine priorities for limited resources. A prioritization matrix was developed as part of the Sidewalk Plan to assist in making decisions for sidewalk and curb ramp installation based on a variety of factors which include:   How far is it to schools, major employers, transit stops, government offices, public accommodations, and public housing? How many people live in the area? Are there already existing sidewalks in the area? Is the request made by the ADA task force? How busy is the street? Have there been reported pedestrian safety concerns   These criteria are explained in the prioritization matrix in Appendix F of the 2023 Sidewalks, Crossings, and Shared Streets Plan (see link above). Using this decision matrix, the program's limited budget is used to achieve maximum benefits.  A map of currently funded projects is available as part of the Mobility Annual Plan: https://data.austintexas.gov/stories/s/Mobility-Annual-Plan/2xkd-czyh/.   The Safe Routes To School Program also funds new sidewalks to assist students in safely walking and biking to school. For more information, please visit: https://www.austintexas.gov/saferoutes.   City staff are working to keep Austin moving through recent mobility-bond funded initiatives. Austin Mobility Bond Programs is your go-to source for details on how you can get involved, follow the investments made with your tax dollars, and keep up with the development of these historic bond investments. We value your input and thank you for your interest in improving Austin's neighborhoods. We encourage you to check out the recent Sidewalk Plan update process as part of ATX Walk Bike Roll (https://www.austintexas.gov/department/atx-walk-bike-roll) and we will add your site to the list of sidewalk requests.

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