Requests (1,974,534)
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Sidewalk Repair
3839 Dry Creek Dr, AustinCLOSED #26-00141162Referred to 311 For Further Review - Close SR. Summary: Routed to 3-1-1 for reassignment. Details: Thank you for your request. Street and Bridge Operations has forwarded this request back to 3-1-1 for the appropriate department assignment. Please forward to Austin Water. Street and Bridge Utility Excavation Repair ticket UER26-2348664-145942 has been created on 3/18/26 and is under 90-day Austin Water warranty. Please contact Austin Water at 512-972-1000 for any temporary repairs. For questions or project updates after 90 days, please contact Street and Bridge at (512) 974-8777.
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Wildlife Exposure
1408 Greenwich Dr, AustinCLOSED #26-00141156Contact Made - Close SR. Job#35246 - - Dispatching APO - Made Contact.
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Tree Issue Right of Way
6901 Convict Hill Rd, AustinCLOSED #26-00141118No Problem Found - Close SR. Summary: Duplicate Request Details: Thank you for your request. Street and Bridge Operations confirmed that this is a duplicate request to Customer Service Request 26-00138672 and are responding under Work Order 26-210150.
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Sidewalk Repair
9811 Hansford Dr, AustinCLOSED #26-00141105Referred to 311 For Further Review - Close SR. Summary: Routed to 3-1-1 for reassignment. Details: Thank you for your request. Street and Bridge Operations forwarded this request back to 3-1-1 for the appropriate department assignment. Please send to Austin Financial Services to investigate Texas Gas work under permit 2026-052021 EX.
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DSD - Follow-Up
5501 N Lamar Blvd, AustinCLOSED #26-00141111Contacted - Provided Information - Close SR. Spoke with the customer and walked him through the website to talk to BTCS to get that activated.
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Loose Dog
9402 Teasdale Ter, AustinCLOSED #26-00141098Unable to Make Contact - Close SR. Job#35243 - - Dispatching to APO - Unable to Make Contact.
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Traffic Signal - Maintenance
E William Cannon Dr & S Congress Ave, AustinCLOSED #26-00141088Issue Has Been Resolved - Close SR. Monitored intersections through live graphics and historical timing values, and verified that detection was working at the intersection. The traffic signal is working correctly and according to plan. We will keep monitoring signal operations. Thanks.
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Debris in Street
Vega Ave & Eiger Rd, AustinCLOSED #26-00141081No Problem Found - Close SR. Summary: Duplicate Details: This CSR has been tied to WO#26-210276 due to it being a duplicate request .
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Austin Energy Street Light Issue - Address
334 W Ben White Blvd WB, AustinCLOSED #26-00141073Assign to Work Mgmt.
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Adopted/Impounded/Surrendered Animal
1520 Rutherford Ln, AustinCLOSED #26-00141059Attempt Contact - Left Message - Close SR. Left voicemail informing the caller that if the cat was abandoned by a previous dorm resident, and if they are the landlord or part of dorm management, they can contact 311 and request to be connected to Animal Protection or non-emergency APD. I reiterated that the dorm address must be located within Travis County to receive assistance. If the address is outside of Travis County, I advised the caller to contact their local animal services or police department within their jurisdiction. If this is a community cat living around the dorms and the address is within Travis County, the caller may bring the cat in for our Spay neuter release intake, Monday through Friday from 11:00 AM to 4:00 PM, at 7201 Levander Loop. The cat must be in a carrier or SNR trap, and the caller must present a valid ID.
Filters
Status
- Closed (Remove)
Ticket Type
- Loose Dog (186,919)
- Graffiti Abatement - Public Property (151,975)
- Non Emergency Noise Complaint (137,217)
- Traffic Signal - Maintenance (133,689)
- Animal Protection - Assistance Request (112,425)
- Injured / Sick Animal (103,139)
- Austin Energy Street Light Issue - Address (95,100)
- Adopted/Impounded/Surrendered Animal (75,362)
- Parking Violation Enforcement (70,998)
- Water Conservation Violation (55,428)
- Storm Debris Collection (54,950)
- Pothole Repair (41,226)
- Debris in Street (40,699)
- Shared Micromobility (39,248)
- Park Maintenance - Grounds (36,893)
- Animal Proper Care (36,192)
- Animal Bite (30,898)
- Dead Animal Collection (27,430)
- Found (Confined) Dog Assistance (27,173)
- Traffic Sign Maintenance (25,556)
- Obstruction in Right of Way (22,616)
- Channels/Creeks/Drainage Issues (18,260)
- Sidewalk Repair (18,145)
- Traffic Sign New (16,782)
- DSD - Follow-Up (16,639)
- Wildlife Exposure (16,502)
- Concerns in the Right of Way (15,827)
- Pavement Failure (15,095)
- Street and Bridge Miscellaneous (13,280)
- Loose Animal Not Dog (13,111)
- Vicious Dog Complaint (12,989)
- Parking Sign Maintenance (12,837)
- Coyote Complaints (11,420)
- Billboard Complaint (10,409)
- Tree Issue Right of Way (10,075)
- Street Name Sign Maintenance (9,786)
- Road Markings/Striping - Maintenance (9,774)
- Storm Drain Services (9,529)
- Speed Management (9,482)
- Water Related Issues (8,589)
- Traffic Signal - New (8,571)
- Loud Commercial Music (8,539)
- Construction items in Right of Way (8,459)
- Outdoor Commercial Venue Music Complaint (8,282)
- Tree and Environmental Complaint (7,787)
- Homeless - Violet Kiosk and Storage Carts (7,499)
- Park Maintenance - Grounds Plumbing Issues (7,384)
- Alley & Unpaved Street Maintenance (7,321)
- View Obstruction and Fencing at Intersection (6,816)
- Utility Cut Repair (6,643)
- Found Animal Report - Keep (6,424)
- School Zone Beacon - Maintenance (6,329)
- Bicycle Issues (6,273)
- Lost Item in Storm Drainage System (6,164)
- Special Event (6,108)
- ARR Dead Animal Collection (5,966)
- Construction Concerns in Right of Way (5,555)
- Street Resurfacing (5,425)
- Road Markings/Striping - New (5,223)
- New Sidewalk/Curb Ramp/ADA Route (4,982)
- Street Sweeping (4,913)
- Flooding Current (4,818)
- Fireworks Complaint (4,777)
- Park Maintenance - Grounds Electrical Issues (4,531)
- Park - Tree Issues (4,372)
- Curb/Gutter Repair (4,222)
- Alarm Administration (4,129)
- Drainage Pond Maintenance (4,053)
- Standing Water (3,963)
- Telecommunication/Gas Utility Complaint (3,801)
- Dog Restraint Issues (3,244)
- Park Maintenance - Building Plumbing Issues (2,796)
- Found Pet Report (2,579)
- Animal Trapped in Storm Drain (2,352)
- Flooding Past (2,320)
- Traffic Signal - Modification (2,285)
- Austin Resource Recovery - Pet Search (1,843)
- Erosion (1,750)
- Ditch/Driveway Pipe Services (1,547)
- School Zone Sign Maintenance (1,510)
- Alarm Administration (1,502)
- Park Building Issues (1,498)
- Neighborhood Home Programs (1,269)
- Aquatic Maintenance (1,236)
- Guardrail New/Repair (1,228)
- Mowing Medians (1,191)
- Parks - Building A/C & Heating Issues (968)
- COVID-19 Austin Code Non-Compliance Concern (964)
- Emergency Water Issues (895)
- Environmental Spills (866)
- Bridge Repair (838)
- ARR Street Sweeping (780)
- School Issues - Crossing Guards (643)
- Electric Vehicle Station Issues (637)
- Parks - Building Electric Issues (532)
- Stray Assistance (527)
- Community Voices (519)
- Lady Bird Lake Debris Issues (498)
- Watershed Grow Zone Issues (465)
- Austin Resource Recovery - Special Services (383)
- Pedestrian Crossing New/Modify (365)
- Commercial Use of Parkland (360)
- Park Cemeteries (344)
- Private Hauler License Violation (190)
- Street Light- Future Repair Scheduled (134)
- Aquatic Program Inquiries (117)
- Corridor Program - Corridor Feedback (99)
- Tree Issue ROW (87)
- Harmful Algae (57)
- City of Austin Vehicle Report (39)
- Sign - Traffic Sign Emergency (23)
- School Zone - New/Review/Changes (13)
- AW Auxiliary Water (12)
- Tree Issue ROW/Emergency (PW) (9)
- AW - Manhole (8)
- Animal Control - Jurisdiction Issue (3)
- Homelessness Matters (3)
- Street Lighting - General (2)
- 311 CC - Helpline Call (2)
- Traffic Engineering - General (2)
- DSD - Case Updates/Code Connect Messages (1)
- Construction/Permitting- ROW (1)
- CSR Disposition Change (1)
- Parking Machine Issue (1)
- Signs & Markings Jurisdiction Issues (1)
- Street Lights New (1)
- ARR Missed Yard Trimmings/Compost (1)