Austin 3-1-1

Requests (1,959,501)

  • Construction Concerns in Right of Way

    Burnet Rd & Rutland Dr, Austin

    CLOSED #26-00099647

    Referred to 311 For Further Review - Close SR. Forward to Corridor Program Office reference active permit #2024-075333 EX.

  • Water Conservation Violation

    1200 Treadwell St, Austin

    CLOSED #26-00099619

    Action Already Taken - Close SR. Post card has been issued to the customer. Property is under investigation.

  • Tree and Environmental Complaint

    10308 Grizzly Oak Dr, Austin

    Dead or nearly dead trees at risk of falling or dropping large branches onto our and our northern neighbor’s fence, shed, and property. Picture #1 is behind 10308 and picture #2 is behind 10304.

    CLOSED #26-00099621

    Referred to 311 For Further Review. Please refer to Austin Parks and Recreation for tree maintenance in city parkland.

  • Construction Concerns in Right of Way

    Ridgewood Rd & Stratford Dr, Austin

    CLOSED #26-00099610

    Referred to 311 For Further Review - Close SR. Forward to Signs and Markings for follow up on questions about future stop sign installation.

  • Injured / Sick Animal

    Springdale Rd & E Martin Luther King Jr Blvd, Austin

    CLOSED #26-00099556

    Contact Made - Close SR. Job#32039 - - - received by AP- lower priority roam - Made Contact - Educated.

  • Traffic Signal - Maintenance

    N Lamar Blvd & W 5th St, Austin

    CLOSED #26-00099553

    Issue Has Been Resolved - Close SR. The City has added emergency vehicle preemption at this intersection to help first responders get to emergencies more quickly and safely. After an emergency vehicle passes through, the traffic signal may take a few minutes to return to its normal timing, which could cause a delay for some drivers. We understand this may be an inconvenience at times, but it helps ensure emergency crews can respond as quickly as possible. The City will continue to monitor the intersection and look for ways to reduce delays while keeping emergency response a top priority.

  • Water Related Issues

    408 E 43rd St, Austin

    CLOSED #26-00099543

    AW Contacted Caller - Close SR. RESOLUTION: ADMINISTRATIVELY RESOLVED, CONTACT AUSTIN WATER DISPATCH CUSTOMER SERVICE CENTER AT 512-972-1000 AND REFERENCE THE FOLLOWING NUMBER FOR MORE DETAILS. SERVICE REQUEST NUMBER: 1455586.

  • Traffic Signal - Maintenance

    S Lamar Blvd & Menchaca Rd, Austin

    DUPLICATE (CLOSED) #26-00099530

  • Traffic Signal - Maintenance

    S Lamar Blvd & Menchaca Rd, Austin

    CLOSED #26-00099529

    Issue Has Been Resolved - Close SR. The City has added emergency vehicle preemption at this intersection to help first responders get to emergencies more quickly and safely. After an emergency vehicle passes through, the traffic signal may take a few minutes to return to its normal timing, which could cause a delay for some drivers. We understand this may be an inconvenience at times, but it helps ensure emergency crews can respond as quickly as possible. The City will continue to monitor the intersection and look for ways to reduce delays while keeping emergency response a top priority.

  • Park Maintenance - Grounds Plumbing Issues

    103 S Lamar Blvd, Austin

    Drinking fountain running continuously

    CLOSED #26-00099524

    Referred to 311 For Further Review - Close SR. Summary: Non-PARD Property Details: Trail belongs to COA Transportation and Public Works Department .

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