Requests (1,993,067)
-
Traffic Signal - Maintenance
E 7th St & Comal St, AustinCLOSED #26-00194530Completed.
-
Injured / Sick Animal
12400 N Ih 35 Svrd SB, AustinCLOSED #26-00194519Education Provided - Close SR. Job#39323 - - - - Educated.
-
Injured / Sick Animal
4211 S Lamar Blvd NB, AustinCLOSED #26-00194504Education Provided - Close SR. Job#39321 - - - - Educated.
-
Wildlife Exposure
43 Rainey St, AustinCLOSED #26-00194502Contact Made - Close SR. Job#39320 - - - Made Contact.
-
Outdoor Commercial Venue Music Complaint
77 Rainey St, AustinA lot of bass music at 11:15 pm on a sunday at half step.
CLOSED #26-00194475Inspection Performed - Close SR. INVESTIGATED HALF STEP FOR OUTDOOR MUSIC VIOLATIONS. COMPLAINT CAME IN THROUGH 311. LOCATION HAD NO OUTDOOR MUSIC UPON ARRIVAL. LOCATION WAS ISSUED A CITATION FOR A DIFFERENT COMPLAINT 45 MINUTES PRIOR TO THIS COMPLAINT. OBSERVED BAND PACKING UP THEIR EQUIPMENT AND LEAVING. NO SOUND VIOLATIONS WERE OBSERVED.
-
Outdoor Commercial Venue Music Complaint
77 Rainey St, AustinHalf step outdoor music (band) past ordinance
CLOSED #26-00194468Duplicate - Close SR. A COMPLAINT WAS RECEIVED THROUGH THE CITY OF AUSTIN 311 SYSTEM REGARDING POTENTIAL OUTDOOR MUSIC VIOLATIONS AT HALF STEP. UPON INVESTIGATION, SOUND LEVEL MEASUREMENTS INDICATED THE VENUE WAS OPERATING ABOVE THE PERMITTED DECIBEL LIMITS AND CONTINUING OUTDOOR MUSIC OPERATIONS BEYOND THE AUTHORIZED CUTOFF TIME. THE CITY OF AUSTIN HOLDS OUTDOOR MUSIC VENUES TO STRICT COMPLIANCE STANDARDS TO PROTECT SURROUNDING RESIDENTS AND MAINTAIN ADHERENCE TO LOCAL ORDINANCES. AS A RESULT OF THE OBSERVED VIOLATIONS, A CITATION WAS ISSUED TO THE ESTABLISHMENT. UPON NOTIFICATION OF THE VIOLATIONS, VENUE STAFF IMMEDIATELY DISCONTINUED OUTDOOR MUSIC OPERATIONS. THE FRONT DESK CLERK WAS INFORMED OF THE FINDINGS, THE APPLICABLE ORDINANCE REQUIREMENTS, AND THE ENFORCEMENT ACTION TAKEN. COMPLIANCE WAS ACHIEVED AT THE TIME OF THE INSPECTION FOLLOWING CESSATION OF OUTDOOR MUSIC ACTIVITIES.
-
Outdoor Commercial Venue Music Complaint
73 Rainey St, AustinCLOSED #26-00194457Citation Issued - Close SR. A COMPLAINT WAS RECEIVED THROUGH THE CITY OF AUSTIN 311 SYSTEM REGARDING POTENTIAL OUTDOOR MUSIC VIOLATIONS AT HALF STEP. UPON INVESTIGATION, SOUND LEVEL MEASUREMENTS INDICATED THE VENUE WAS OPERATING ABOVE THE PERMITTED DECIBEL LIMITS AND CONTINUING OUTDOOR MUSIC OPERATIONS BEYOND THE AUTHORIZED CUTOFF TIME. THE CITY OF AUSTIN HOLDS OUTDOOR MUSIC VENUES TO STRICT COMPLIANCE STANDARDS TO PROTECT SURROUNDING RESIDENTS AND MAINTAIN ADHERENCE TO LOCAL ORDINANCES. AS A RESULT OF THE OBSERVED VIOLATIONS, A CITATION WAS ISSUED TO THE ESTABLISHMENT. UPON NOTIFICATION OF THE VIOLATIONS, VENUE STAFF IMMEDIATELY DISCONTINUED OUTDOOR MUSIC OPERATIONS. THE FRONT DESK CLERK WAS INFORMED OF THE FINDINGS, THE APPLICABLE ORDINANCE REQUIREMENTS, AND THE ENFORCEMENT ACTION TAKEN. COMPLIANCE WAS ACHIEVED AT THE TIME OF THE INSPECTION FOLLOWING CESSATION OF OUTDOOR MUSIC ACTIVITIES.
-
Outdoor Commercial Venue Music Complaint
76 Rainey St, AustinThis bar is a frequent flyer of going above and beyond the reasonable sound limits for this street. It is sandwiched between TWO residential high rises. If you surveyed residents in each, they’d agree it is excessive. The sub woofer or bass system is out of line. And entirely unreasonably loud. I am so tired of having to blast my own noise machine in futile efforts to drown out this bar’s horrendous sound system - it’s getting exhausting not being able to sleep or rest.
CLOSED #26-00194443Citation Issued - Close SR. A COMPLAINT WAS RECEIVED THROUGH THE CITY OF AUSTIN 311 SYSTEM REGARDING POTENTIAL OUTDOOR MUSIC VIOLATIONS AT HALF STEP. UPON INVESTIGATION, SOUND LEVEL MEASUREMENTS INDICATED THE VENUE WAS OPERATING ABOVE THE PERMITTED DECIBEL LIMITS AND CONTINUING OUTDOOR MUSIC OPERATIONS BEYOND THE AUTHORIZED CUTOFF TIME. THE CITY OF AUSTIN HOLDS OUTDOOR MUSIC VENUES TO STRICT COMPLIANCE STANDARDS TO PROTECT SURROUNDING RESIDENTS AND MAINTAIN ADHERENCE TO LOCAL ORDINANCES. AS A RESULT OF THE OBSERVED VIOLATIONS, A CITATION WAS ISSUED TO THE ESTABLISHMENT. UPON NOTIFICATION OF THE VIOLATIONS, VENUE STAFF IMMEDIATELY DISCONTINUED OUTDOOR MUSIC OPERATIONS. THE FRONT DESK CLERK WAS INFORMED OF THE FINDINGS, THE APPLICABLE ORDINANCE REQUIREMENTS, AND THE ENFORCEMENT ACTION TAKEN. COMPLIANCE WAS ACHIEVED AT THE TIME OF THE INSPECTION FOLLOWING CESSATION OF OUTDOOR MUSIC ACTIVITIES.
-
Storm Drain Services
5344 Jain Ln, AustinCLOSED #26-00194376Repair/Replace Storm Drain Inlet - Close SR. Summary: Investigation Details: Went to site, placed and secured a new lid. (see photos in attachments).
-
Outdoor Commercial Venue Music Complaint
509 Rio Grande St, AustinThe Betty is pounding bass in their outdoor speakers. I nicely asked them to turn doen a little bit but instead it is now louder. Been going on for hours and will end at 8pm. Please invoand give citation asap. This happens with regularity on Sunday afyernoons and is driving us crazy.
CLOSED #26-00194367Inspection Performed - Close SR. INVESTIGATED THE BETTY FOR OUTDOOR MUSIC VIOLATIONS. LOCATION HAD NO OUTDOOR MUSIC UPON ARRIVAL. TALKED TO BAR MANAGER AND NOTIFIED HIM OF THE COMPLAINT THAT CAME IN THROUGH 311. MANAGER DID MENTION A CITIZEN CAME TO TALK TO HIM DURING THE DAY AND NOTIFIED THE COMPLAINANT THAT THE PARTY WAS OVER. WENT OVER EXPECTATIONS WITH THE MANAGER AND THEIR RESPONSIBILITIES OF BEING COMPLIANT WITH DECIBEL LIMITS. NO SOUND VIOLATIONS WERE OBSERVED AT THE TIME OF INSPECTION.
Filters
Status
- Closed (Remove)
Ticket Type
- Loose Dog (187,899)
- Graffiti Abatement - Public Property (152,490)
- Non Emergency Noise Complaint (137,217)
- Traffic Signal - Maintenance (135,235)
- Animal Protection - Assistance Request (112,817)
- Injured / Sick Animal (104,184)
- Austin Energy Street Light Issue - Address (95,491)
- Adopted/Impounded/Surrendered Animal (75,554)
- Parking Violation Enforcement (73,989)
- Water Conservation Violation (55,575)
- Storm Debris Collection (54,950)
- Pothole Repair (41,734)
- Debris in Street (41,112)
- Shared Micromobility (39,372)
- Park Maintenance - Grounds (37,735)
- Animal Proper Care (36,483)
- Animal Bite (31,209)
- Dead Animal Collection (28,255)
- Found (Confined) Dog Assistance (27,209)
- Traffic Sign Maintenance (25,777)
- Obstruction in Right of Way (23,009)
- Channels/Creeks/Drainage Issues (18,531)
- Sidewalk Repair (18,324)
- DSD - Follow-Up (16,931)
- Traffic Sign New (16,907)
- Wildlife Exposure (16,705)
- Concerns in the Right of Way (15,827)
- Pavement Failure (15,220)
- Street and Bridge Miscellaneous (13,366)
- Loose Animal Not Dog (13,196)
- Vicious Dog Complaint (13,084)
- Parking Sign Maintenance (13,043)
- Coyote Complaints (11,481)
- Tree Issue Right of Way (10,839)
- Billboard Complaint (10,420)
- Road Markings/Striping - Maintenance (9,920)
- Street Name Sign Maintenance (9,855)
- Storm Drain Services (9,648)
- Speed Management (9,648)
- Water Related Issues (8,723)
- Traffic Signal - New (8,607)
- Loud Commercial Music (8,539)
- Outdoor Commercial Venue Music Complaint (8,502)
- Construction items in Right of Way (8,459)
- Tree and Environmental Complaint (8,004)
- Homeless - Violet Kiosk and Storage Carts (7,499)
- Park Maintenance - Grounds Plumbing Issues (7,438)
- Alley & Unpaved Street Maintenance (7,407)
- View Obstruction and Fencing at Intersection (6,873)
- Utility Cut Repair (6,670)
- Found Animal Report - Keep (6,424)
- School Zone Beacon - Maintenance (6,351)
- Bicycle Issues (6,334)
- Lost Item in Storm Drainage System (6,212)
- Special Event (6,123)
- ARR Dead Animal Collection (5,966)
- Construction Concerns in Right of Way (5,874)
- Street Resurfacing (5,518)
- Road Markings/Striping - New (5,268)
- Street Sweeping (5,051)
- New Sidewalk/Curb Ramp/ADA Route (5,015)
- Flooding Current (4,835)
- Fireworks Complaint (4,777)
- Park Maintenance - Grounds Electrical Issues (4,577)
- Park - Tree Issues (4,552)
- Curb/Gutter Repair (4,268)
- Alarm Administration (4,129)
- Drainage Pond Maintenance (4,105)
- Standing Water (4,065)
- Telecommunication/Gas Utility Complaint (3,894)
- Dog Restraint Issues (3,279)
- Park Maintenance - Building Plumbing Issues (2,847)
- Found Pet Report (2,579)
- Traffic Signal - Modification (2,399)
- Animal Trapped in Storm Drain (2,389)
- Flooding Past (2,344)
- Austin Resource Recovery - Pet Search (1,852)
- Alarm Administration (1,765)
- Erosion (1,760)
- Ditch/Driveway Pipe Services (1,567)
- Park Building Issues (1,531)
- School Zone Sign Maintenance (1,516)
- Aquatic Maintenance (1,311)
- Mowing Medians (1,287)
- Neighborhood Home Programs (1,283)
- Guardrail New/Repair (1,248)
- Parks - Building A/C & Heating Issues (980)
- COVID-19 Austin Code Non-Compliance Concern (964)
- Environmental Spills (951)
- Emergency Water Issues (895)
- Bridge Repair (845)
- ARR Street Sweeping (780)
- Stray Assistance (712)
- Electric Vehicle Station Issues (655)
- School Issues - Crossing Guards (648)
- Parks - Building Electric Issues (543)
- Community Voices (530)
- Lady Bird Lake Debris Issues (510)
- Watershed Grow Zone Issues (480)
- Pedestrian Crossing New/Modify (400)
- Austin Resource Recovery - Special Services (383)
- Commercial Use of Parkland (361)
- Park Cemeteries (345)
- Private Hauler License Violation (190)
- Aquatic Program Inquiries (137)
- Street Light- Future Repair Scheduled (134)
- Corridor Program - Corridor Feedback (99)
- Tree Issue ROW (87)
- Harmful Algae (58)
- City of Austin Vehicle Report (39)
- Sign - Traffic Sign Emergency (23)
- School Zone - New/Review/Changes (13)
- AW Auxiliary Water (12)
- Tree Issue ROW/Emergency (PW) (9)
- AW - Manhole (8)
- Animal Control - Jurisdiction Issue (3)
- Homelessness Matters (3)
- Street Lighting - General (2)
- 311 CC - Helpline Call (2)
- Traffic Engineering - General (2)
- DSD - Case Updates/Code Connect Messages (1)
- Construction/Permitting- ROW (1)
- CSR Disposition Change (1)
- Parking Machine Issue (1)
- Signs & Markings Jurisdiction Issues (1)
- Street Lights New (1)
- ARR Missed Yard Trimmings/Compost (1)