Requests (1,945,806)

Unable to Make Contact - Close SR. Job#28663 - - - Unable to Make Contact - Left Voicemail.

Contacted - Provided Information - Close SR. I have spoken with Perry. I've submitted an IT ticket to have your AB+C password reset. The IT team will contact you by email, so please keep an eye on your inbox (and check your spam/junk folder just in case). Your IT ticket number is INC0554305.

Issue Has Been Resolved - Close SR. Observed for several cycles via timing values and historical intersection timing reports. Intersection was temporarily in emergency vehicle preemption; this signal operation is to support emergency vehicle mobility across the City. While in preemption, signal may cycle outside of standard operation in order to service vehicle. This can result in phases being temporarily suspended or not serviced to accommodate the vehicle. Once vehicle was through the intersection, intersection resumed normal operations. This process may incur additional delay. Intersection is now cycling as expected. Will continue to monitor operations.

AW Contacted Caller - Close SR. RESOLUTION: ADMINISTRATIVELY RESOLVED, CONTACT AUSTIN WATER DISPATCH CUSTOMER SERVICE CENTER AT 512-972-1000 AND REFERENCE THE FOLLOWING NUMBER FOR MORE DETAILS. SERVICE REQUEST NUMBER: 1450071.

Issue Has Been Resolved - Close SR. Observed for several cycles via timing values and historical intersection timing reports. Intersection was temporarily in emergency vehicle preemption; this signal operation is to support emergency vehicle mobility across the City. While in preemption, signal may cycle outside of standard operation in order to service vehicle. This can result in phases being temporarily suspended or not serviced to accommodate the vehicle. Once vehicle was through the intersection, intersection resumed normal operations. This process may incur additional delay. Intersection is now cycling as expected. Will continue to monitor operations.

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Routed to 3-1-1 for reassignment Details Thank you for your request. Street and Bridge Operations has forwarded this request back to 3-1-1 for the appropriate department assignment. Please forward to Traffic Engineering.

Contacted - Provided Information - Close SR. I spoke with him and provided the contact information for the staff member he requested. Matthew Morhardt: Matthew.Morhardt@austintexas.gov (512) 978-4559.

Cite Vehicle(s)-Close SR. The vehicle has been cited.

Cite Vehicle(s)-Close SR. The vehicle has been cited.

Contacted - Provided Information - Close SR. I spoke with him and shared the next steps along with the appropriate contact information. Residential intake: 512-974-1886 Appointment line: 512-978-4504 (Appointment for residential teams, zoning, and intake.).