Austin 3-1-1

Requests (1,998,628)

  • Park Maintenance - Grounds

    2 N Pleasant Valley Rd, Austin

    Trash and large amount of garbage and homeless encampment

    CLOSED #26-00209833

    No Issue Found - Close SR. Summary: Future Clean Up Details: The Service Request submitted has been reviewed and administratively closed out.  All reports related to encampments will be sent to the Homeless* *Strategy* *Office to ensure prioritization of the issue.  For more information, please visit the FAQ Encampment link.  https://www.austintexas.gov/page/faqs-about-encampments  .

  • Alley & Unpaved Street Maintenance

    604 E 41st St, Austin

    CLOSED #26-00209824

    Future Maintenance Planned - Close SR. Summary: Scheduled for future maintenance. Details: Thank you for your request. Street and Bridge Operations has reviewed your request and confirmed that the location provided has been forecast for future maintenance. If you have any questions regarding this request, please contact Street and Bridge Operations Dispatch at (512) 974-8777 and provide work order number YY-###### as a reference. Call arrived on site located alley route to Central for future maintenance.

  • Parking Violation Enforcement

    2921 Pearl St, Austin

    CLOSED #26-00209826

    Cite Vehicle(s)-Close SR. 1 citation issued.

  • Water Related Issues

    4209 Cliffwood Cv, Austin

    Water quality issue

    CLOSED #26-00209825

    Minor Problem Resolved - Close SR. RESOLUTION: MINOR PROBLEM - RESOLVED, CONTACT AUSTIN WATER DISPATCH CUSTOMER SERVICE CENTER AT 512-972-1000 AND REFERENCE THE FOLLOWING NUMBER FOR MORE DETAILS. SERVICE REQUEST NUMBER: 1469448.

  • Parking Violation Enforcement

    900 W 29th St, Austin

    CLOSED #26-00209820

    No Problem Found - Close SR. Reported vehicle left the reported location prior to the enforcement officer arriving. No citations were issued.

  • Parking Violation Enforcement

    3311 Gonzales St, Austin

    Parking signs posted 6/24/26

    CLOSED #26-00209815

    Cite Vehicle(s)-Close SR. 2 citations issued.

  • Water Conservation Violation

    2407 Mc Cullough St, Austin

    CLOSED #26-00209811

    Postcard Sent - Close SR. Postcard sent to address on file - Please resubmit after 10 days if corrective action is not taken.

  • Dead Animal Collection

    4605 Englewood Dr, Austin

    CLOSED #26-00209793

    Animal Not Found - Completed - Close SR.

  • Obstruction in Right of Way

    603 W North Loop Blvd, Austin

    On this corner of North Loop and Guadalupe, there’s a ton of overgrowth on the property that is contributing to the high number of traffic accidents we’re seeing at this intersection the past few months. You can’t see the cars coming from Lamar if you’re driving north on Guadalupe, or the cars coming from Guadalupe if you’re driving east on North Loop.

    CLOSED #26-00209787

    Referred to 311 For Further Review - Close SR. Summary: Please route to Transportation Engineering Team Details: Please route description of view obstruction at (controlled) intersection to Transportation Engineering Team for preliminary review. TPW Forestry can assist if necessary after their evaluation. Thank you, .

  • DSD - Follow-Up

    315 Congress Ave, Austin

    CLOSED #26-00209782

    Contacted - Provided Information - Close SR. I contacted the customer and informed him that the review is scheduled to end on July 1, 2026.

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