Austin 3-1-1

Requests (1,977,992)

  • Coyote Complaints

    5104 Fort Mason Dr, Austin

    CLOSED #26-00150230

    Contact Made - Close SR. Job#35881 - - - - Made Contact.

  • Speed Management

    5401 Shoal Creek Blvd, Austin

    CLOSED #26-00150224

    Contacted Resident No Further Action - Close SR. 5/12/26 - This section of Shoal Creek Blvd. was counted for the program in March 2025 and is currently ranked number seventeen on the speed management streets list. Sent email with web page link to review the current posted data for this street to Tyler and his wife who also placed this same request. Tyler stated that he would relay the information regarding the requests to his wife. No further action required at this time.

  • Water Related Issues

    6600 E Riverside Dr, Austin

    CLOSED #26-00150220

    No Problem Found -Close SR. RESOLUTION: NO PROBLEM FOUND, CONTACT AUSTIN WATER DISPATCH CUSTOMER SERVICE CENTER AT 512-972-1000 AND REFERENCE THE FOLLOWING NUMBER FOR MORE DETAILS. SERVICE REQUEST NUMBER: 1462520.

  • Loose Dog

    2901 Rae Dell Ave, Austin

    CLOSED #26-00150212

    Unable to Locate Animal - Close SR. Job#35879 - - - Unable to Locate.

  • Debris in Street

    892 Mc Phaul St, Austin

    CLOSED #26-00150201

    Debris Removed - Close SR. Summary: Street and Bridge Operations removed debris. Details: Thank you for submitting your request. Street and Bridge Operations reviewed your request and cleared the debris. If you have any questions regarding this request, please contact Street and Bridge Operations Dispatch at (512) 974-8777 and provide work order number 26-210820 as a reference.

  • Dead Animal Collection

    1701 Cloverleaf Dr, Austin

    Possum on Side of road, kind of straddling the driving and bike lanes :(

    CLOSED #26-00150198

    Animal Picked Up - Completed - Close SR. brown and white opossum.

  • Tree Issue Right of Way

    Fontana Dr & Havana St, Austin

    CLOSED #26-00150194

    Future Maintenance Planned - Close SR. Summary: Work order issued to public works contractors 5/12 Details: Work order issued to public works contractors 5/12.

  • Austin Energy Street Light Issue - Address

    404 Florence Dr, Austin

    CLOSED #26-00150190

    Replaced Head - Close SR.

  • Traffic Signal - Maintenance

    11711 W Sh 71, Bee Cave

    CLOSED #26-00150172

    Issue Has Been Resolved - Close SR. The City of Austin does not maintain this signal. Please forward this to the correct agency. Probably Txdot. Thanks.

  • Tree Issue Right of Way

    3102 Fontana Dr, Austin

    CLOSED #26-00150177

    Future Maintenance Planned - Close SR. Summary: Work order issued to public works contractors 5/12 Details: Work order issued to public works contractors 5/12.

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