Requests 2,053,899 of 2,056,002 1 filter applied
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Debris in Street
709 Congress AveCLOSED · #26-00362388Referred to 311 For Further Review - Close SR. Summary: Route to 3-1-1 for reassignment Details: Thank you for your request. Street and Bridge Operations has forwarded this request back to 3-1-1 for the appropriate department assignment.
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Dog Restraint Issues
13301 Dessau RdANIMAL NEGLECT AND/OR ABUSE
CLOSED · #26-00362384Unable to Make Contact - Close SR. Job#51178 - - - ***Unable to contact owner. Cruelty contacted. MDJ#454 - Unable to Make Contact.
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Parking Violation Enforcement
4901 Hazelnut Lnblocking fire hydrant
CLOSED · #26-00362383Cite Vehicle(s)-Close SR. 1 citation issued.
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Dead Animal Collection
1705 Holly StCLOSED · #26-00362379Animal Not Found - Completed - Close SR. no animal located in front of property.
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Parking Violation Enforcement
4509 Dove Springs DrCar blocking pedestrian sidewalk
CLOSED · #26-00362372No Problem Found - Close SR. Please see photo attached, no vehicle in violation upon officer arrival.
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Utility Cut Repair
6806 Colony Park DrCLOSED · #26-00362370Referred to 311 For Further Review - Close SR. Summary: Forward to Austin Water Details: Thank you for your request. Street and Bridge Operations has forwarded this request back to 3-1-1 for the appropriate department assignment. Please forward to Austin Water.
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Parking Violation Enforcement
411 Congress AveCongress Avenue downtown Drivers routinely park or idle their vehicles weekdays in the north and south bike lanes on Congress Avenue downtown. They know they won’t get ticketed. Can the city occasionally pay mind to these behaviors and ticket these drivers?
CLOSED · #26-00362366Cite Vehicle(s)-Close SR. 2 citations issued.
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Parking Violation Enforcement
6915 Thorncliffe DrCLOSED · #26-00362365No Problem Found - Close SR. Vehicles parked on public streets blocking a mailbox but not in violation of any parking laws or city ordinances such as left wheel to the curb, blocking driveway or 18 inches from the curb, no citation will be issued.
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Bicycle Issues
4677 S Mopac Expy Svrd NbI recently biked south behind another cyclist against traffic on the northbound MoPac access road that runs from 290 West past Best Buy near Brodie whose most northern driveway we used to wend toward the trail that runs north and east past Burger Center toward civilization. Can Austin put in a barrier-protected two-way bike lane along the same perilous yet unavoidable stretch of road? (It does no good, and it's unsafe, to ride the paved trail south and west…
CLOSED · #26-00362354Requester Contacted-Email Sent - Close SR. Customer Service Request - Bike Lane Protection Citizen: WG Selby Location: 4901 1/2 S MoPac Expy to 4425 MoPac Expy Response: Thank you for sharing your concerns about bicycle safety along the MoPac frontage road. The City of Austin Transportation and Public Works (TPW) Department understands your request for a barrier-protected, two-way bicycle lane to provide a safer connection for cyclists traveling through this area. TPW plans to coordinate with the Texas Department of Transportation (TxDOT) on a future project along this section of the MoPac frontage road. Since this roadway is under TxDOT jurisdiction, any bicycle lane improvements would require further evaluation and approval from TxDOT. We appreciate you bringing this safety concern to our attention and helping us identify opportunities to improve bicycle connectivity in Austin.
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Drainage Pond Maintenance
Metric Blvd & Scofield LnCLOSED · #26-00362352PRPRISCS. Summary: Investigation / Inspection Details: *11/09/2026* - I investigated the callers concern and discovered that the black iron fencing surrounding the property's water quality pond had been damaged by possibly a car accident. The pond itself is currently out of compliance for other issues, and the fencing repair will be added to the notice. The notice of violation will be shared with the property owner for non-compliance. I left a voicemail for the 311 caller to return my call. .
Filters
Status
Ticket Type
- Loose Dog 190,868
- Graffiti Abatement - Public Property 152,803
- Traffic Signal - Maintenance 139,823
- Non Emergency Noise Complaint 137,217
- Animal Protection - Assistance Request 114,148
- Injured / Sick Animal 106,722
- Austin Energy Street Light Issue - Address 97,334
- Parking Violation Enforcement 85,018
- Adopted/Impounded/Surrendered Animal 76,373
- Water Conservation Violation 56,259
- Storm Debris Collection 54,950
- Pothole Repair 42,810
- Debris in Street 42,630
- Shared Micromobility 40,219
- Park Maintenance - Grounds 39,770
- Animal Proper Care 37,340
- Animal Bite 32,182
- Dead Animal Collection 30,779
- Found (Confined) Animal Assistance 27,312
- Traffic Sign Maintenance 26,614
- Obstruction in Right of Way 24,896
- Channels/Creeks/Drainage Issues 19,404
- Sidewalk Repair 19,040
- DSD - Follow-Up 17,451
- Traffic Sign New 17,414
- Wildlife Exposure 17,281
- Concerns in the Right of Way 15,827
- Pavement Failure 15,804
- Street and Bridge Miscellaneous 13,731
- Parking Sign Maintenance 13,545
- Vicious Dog Complaint 13,389
- Loose Animal Not Dog 13,341
- Tree Issue Right of Way 12,983
- Coyote Complaints 11,623
- Billboard Complaint 10,468
- Road Markings/Striping - Maintenance 10,395
- Speed Management 10,132
- Street Name Sign Maintenance 10,088
- Storm Drain Services 9,925
- Outdoor Commercial Venue Music Complaint 9,591
- Water Related Issues 9,419
- Traffic Signal - New 8,766
- Tree and Environmental Complaint 8,552
- Loud Commercial Music 8,539
- Construction items in Right of Way 8,459
- Park Maintenance - Grounds Plumbing Issues 7,654
- Alley & Unpaved Street Maintenance 7,645
- Homeless - Violet Kiosk and Storage Carts 7,499
- View Obstruction and Fencing at Intersection 7,240
- Construction Concerns in Right of Way 7,075
- Utility Cut Repair 6,792
- Bicycle Issues 6,536
- School Zone Beacon - Maintenance 6,472
- Found Animal Report - Keep 6,424
- Lost Item in Storm Drainage System 6,408
- Special Event 6,264
- ARR Dead Animal Collection 5,966
- Street Resurfacing 5,775
- Street Sweeping 5,589
- Fireworks Complaint 5,496
- Road Markings/Striping - New 5,427
- New Sidewalk/Curb Ramp/ADA Route 5,156
- Park - Tree Issues 4,939
- Flooding Current 4,905
- Park Maintenance - Grounds Electrical Issues 4,754
- Curb/Gutter Repair 4,431
- Standing Water 4,351
- Drainage Pond Maintenance 4,264
- Telecommunication/Gas Utility Complaint 4,225
- Alarm Administration 4,129
- Dog Restraint Issues 3,362
- Park Maintenance - Building Plumbing Issues 2,940
- Traffic Signal - Modification 2,864
- Alarm Administration 2,750
- Found Pet Report 2,579
- Animal Trapped in Storm Drain 2,471
- Flooding Past 2,378
- Austin Resource Recovery - Pet Search 1,889
- Erosion 1,789
- Mowing Medians 1,616
- Park Building Issues 1,613
- Ditch/Driveway Pipe Services 1,612
- School Zone Sign Maintenance 1,566
- Aquatic Maintenance 1,531
- Stray Assistance 1,464
- Guardrail New/Repair 1,350
- Neighborhood Home Programs 1,333
- Environmental Spills 1,241
- Parks - Building A/C & Heating Issues 1,016
- COVID-19 Austin Code Non-Compliance Concern 964
- Bridge Repair 902
- Emergency Water Issues 895
- ARR Street Sweeping 780
- Electric Vehicle Station Issues 734
- School Issues - Crossing Guards 711
- Community Voices 596
- Pedestrian Crossing New/Modify 594
- Parks - Building Electric Issues 568
- Lady Bird Lake Debris Issues 546
- Watershed Grow Zone Issues 545
- Commercial Use of Parkland 431
- Austin Resource Recovery - Special Services 383
- Park Cemeteries 353
- Private Hauler License Violation 190
- Aquatic Program Inquiries 155
- Street Light- Future Repair Scheduled 134
- Corridor Program - Corridor Feedback 99
- Tree Issue ROW 87
- Harmful Algae 62
- Traffic Sign Emergency 47
- City of Austin Vehicle Report 39
- School Zone - New/Review/Changes 13
- AW Auxiliary Water 12
- Parking Machine Issue 9
- Tree Issue ROW/Emergency (PW) 9
- AW - Manhole 8
- Animal Control - Jurisdiction Issue 3
- Homelessness Matters 3
- Street Lighting - General 2
- 311 CC - Helpline Call 2
- Traffic Engineering - General 2
- DSD - Case Updates/Code Connect Messages 1
- Construction/Permitting- ROW 1
- CSR Disposition Change 1
- Parking Machine Issue 1
- Signs & Markings Jurisdiction Issues 1
- Street Lights New 1
- ARR Missed Yard Trimmings/Compost 1
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