Requests (453)

Public Property Contacted ATD - Close SR. Thank you for reporting the blocked charging station. Austin Transportation Department will be auto emailed and alerted of this issue. Parking enforcement may issue a citation or warning as necessary.

Known Issue Close SR. Thank you for reporting the error message on the second port. We have contacted our vendor who is working with ChargePoint to obtain the necessary part to complete the repairs. We appreciate your support in bringing this issue to our attention and your understanding during the repair process.

Public Property Contacted ATD - Close SR. Thank you for reporting this issue. We are currently working with our dedicated vendor to evaluate the necessary repairs. We would appreciate your patience and understanding as we work through this process.

Known Issue Close SR. Thank you for reporting. I wanted to inform you that the charging station has been removed from the Plug-In Everywhere network and from the map. I have also taken the liberty of reporting the issue to ChargePoint, who will notify the owner about your concerns.

Known Issue Close SR. Thank you for reporting this issue. We are currently working with our dedicated vendor to evaluate the necessary repairs. We would appreciate your patience and understanding as we work through this process.

Known Issue Close SR. Thank you for reporting this issue. We have recently been made aware this station has experienced vandalism. While we do not have an ETA, we are working as quickly as possible to help bring the station operational again.

Known Issue Close SR. Thank you for reporting as this site has experienced vandalism and replacement parts are being sourced. Yes, Austin Energy actively and proactively monitors stations status daily with assistance from our local service vendor and network station provider. At this time, Austin Energy does not have a specific repair ETA but is working quickly as possible to help bring the stations operational again.

Known Issue Close SR. Thank you for reporting. I have notified ChargePoint, who will contact the station owner, as it is privately owned.

Known Issue Close SR. Thank you for reporting. At this time, we do not have an estimated time line for repairs, but please know we are working as quickly as possible to bring the station operational again.

Known Issue Close SR. We appreciate your suggestions and will take your feedback into account as we explore future initiatives.