Austin 311

Requests (896)

  • Emergency Water Issues

    6901 Thorncliffe Dr, Austin

    CLOSED #24-00022289

    AW Contacted Citizen - Resolved - Close SR. spoke with this caller and he stated that the leak stopped. provided our office number. explained leaks a few streets down so could have been runoff from that.

  • Emergency Water Issues

    2103 Cypress Point West, Austin

    CLOSED #24-00022277

    Issue Being Investigated - Close SR. this issue was reported and determined to be a leak on the city side. service request # 1287506 - left message and asked that he call for any questions.

  • Emergency Water Issues

    2207 E 14th St, Austin

    Busted water line under churchss foundation. Needs water turned off

    CLOSED #24-00022269

    Trouble Inside Property (not city) - Close SR. leak under church / turned water off.

  • Emergency Water Issues

    6803 Winterberry Dr, Austin

    CLOSED #24-00022257

    AW Contacted Citizen - Resolved - Close SR. Spoke to caller, they got the water off - no ticket created.

  • Emergency Water Issues

    4411 Shoalwood Ave, Austin

    CLOSED #24-00022238

    Minor Problem Resolved - Close SR. we found a leak on the meter coupling closest to the city valve. replaced the washer and stopped the leak. minor problem resolved. caller notified in person.

  • Emergency Water Issues

    4511 Blue Meadow Dr, Austin

    CLOSED #24-00022108

    AW Contacted Citizen - Resolved - Close SR. I just spoke to this customer. She's going to speak to her neighbors and her property owner as various neighbors have water flowing into their backyards.

  • Emergency Water Issues

    4601 Broadhill Dr, Austin

    CLOSED #24-00022097

    Issue Being Investigated - Close SR. service requested already created and investigated. this is an issue on the city side, pending repair.

  • Emergency Water Issues

    3207 Dolphin Dr, Austin

    CLOSED #24-00022074

    Contact Attempted - Left Message - Close SR. Left voicemail for call back.

  • Emergency Water Issues

    1602 Redd St, Austin

    Broken water lines at 1602 Redd st at the water meter, and a bit farther east, water draining from a driveway, looks like the owner does not realize what’s going on. Water is leaking down the driveway and down the street.

    CLOSED #24-00022026

    Contact Attempted - Left Message - Close SR. Left voicemail for more information.

  • Emergency Water Issues

    6809 Glen Ridge Dr, Austin

    CLOSED #24-00021835

    AW Contacted Citizen - Resolved - Close SR. Wo 2209816 - crew on site fixing water leak - called and advised customer.

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