Requests (1,432)
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Ditch/Driveway Pipe Services
11536 Arbroath Ln, AustinI'd like to report someone made a u-turn driving at night and accidentally hit one of the drainage lines by the sidewalk. The drainage line at 11536 Arbroath lane, Austin, TX 78754. Please see photo.
CLOSED #25-00121750Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigations. Details Please transfer this service request to Austin Water Utility, The Citizen is talking about the clean-out pipe (see attached photo); this is not a watershed issue.
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Ditch/Driveway Pipe Services
9618 Covy Ridge Ln, AustinLine from my property to the sewer, pipe is corroded and disintegrated. The texture grabbed onto debris causing a back up of sewage water into the home. The clog was cleared but they did point out that the pipe was disintegrated on the bottom of the pipe leaking.
CLOSED #25-00121645Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigations. Details The citizen is talking about the sewer line (photos are attached by the Citizen), please transfer to Austin Water Utility. This is not a watershed issue.
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Ditch/Driveway Pipe Services
9815 Anderson Mill Rd, AustinCLOSED #25-00110617Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigation Details Forward to Code Enforcement for high grass can been seen off Anderson Mill Rd., ditch line clear of obstruction. See photo for exact location. .
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Ditch/Driveway Pipe Services
5613 Patton Ranch Rd, AustinDitch and curb needed
CLOSED #25-00110398Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigation Details Upon my investigation, this area is still in development and there are no Watershed Utilities. Please transfer this service request to the Development Services department to address the filled in ditch and to check codes in the area. (See photos in attachments).
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Ditch/Driveway Pipe Services
12117 Roxie Dr, AustinCLOSED #25-00097656Future Work Scheduled - Close SR. Class: WORKORDERCreated By: Log Type: WO_CREATEDSummary: InvestigationDetailsmaximo work order #25-197317 has been created for field engineering regarding creek and street flooding. the citizen has been contacted.
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Ditch/Driveway Pipe Services
5958 Hammermill Run, AustinCLOSED #25-00096418Future Work Scheduled - Close SR. Class: SRCreated By: Log Type: WO_CREATEDSummary: InvestigationDetailsWork order number 25-195872 has been created for the field crews to remove the brush and debris in the creek channel, located behind the address 5958 Hammermill Run. (See photos in attachments).
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Ditch/Driveway Pipe Services
6812 Raccoon Run, AustinCLOSED #25-00095869Future Work Scheduled - Close SR. Class: WORKORDERCreated By: Log Type: WO_CREATEDSummary: InvestigationDetailsDuring investigation it was determined that the channel needs to be reshaped before the Vactor Crew can be sent to clean out the driveway pipe. Please notify investigations once channel has been reshaped in order to have the Vactor Crew clean the driveway pipe.
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Ditch/Driveway Pipe Services
E Riverside Dr & Vargas Rd, AustinCLOSED #25-00087630Referred to Other Agency - Close SR. Class: SRCreated By: Log Type: REF_EXTERNALSummary: InvestigationDetailsThis service request has been transferred to The Others One Foundation to clean up the trash in the ditch on 1701 Vargas Rd. (See photos in attachments).
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Ditch/Driveway Pipe Services
7008 Timarou Ter, AustinI have sewer line issues caused by brake in the sewer pipe at the easement of my property. The ground round this area has sunken which is caused my driveway to become unlevel. I’ve had a plumber come out and scope the drain line and the brake is right where my driveway turns into the sidewalk. I’d like to have a sewage engineer or someone come out and help diagnose the problem.
CLOSED #25-00084699Referred to 311 For Further Review - Close SR. Class: SRCreated By: Log Type: CSR_FEEDBACKSummary: Please refer to Austin WaterDetailsThe customer is referring to wastewater infrastructure. The Watershed Protection Department does not have any infrastructure in this location. Please refer to Austin Water.
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Ditch/Driveway Pipe Services
5504 Evans Ave, AustinThe water run off ditch in front of my house is pretty clogged and not flowing appropriately. Can you come clear it out please?
CLOSED #25-00076431Future Work Scheduled - Close SR. Class: WORKORDERCreated By: Log Type: WO_CREATEDSummary: Investigations.DetailsPlease have your crews reshape the ditch line at this location.