Requests (1,546)

Debris Cleared - Close SR. Class: WORKORDER Created By: Log Type: DEBRIS_CLEARED Summary: Details Crew removed tree debris in creek.

Future Work Scheduled - Close SR. Class: WORKORDER Created By: Log Type: WO_CREATED Summary: Investigations. Details Please have your crews remove the overgrown vegetation at the intersection.

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigations. Details Please transfer to Street and Bridge Department, what the Citizen is reporting damaged to the driveway approach. Photo is attached. .

Future Work Scheduled - Close SR. Class: SR Created By: Log Type: WO_CREATED Summary: investigation Details This is a duplicate ticket field engineering has been sent service request 25-00179048. We will close this duplicate and field engineering will follow up as soon as possible. We can not give a specific time due to the weather event. Thank you.

No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Investigations Details During investigation the storm drain inlet at this location was found clear of all debris and flowing. I spoke with an employee from The 5 Fifty Five residence building who stated "The bar was placed across the inlet because of homeless people deliberately clogged the inlet and it needed to be unclogged multiple times." See attached photos.

Future Work Scheduled - Close SR. Class: WORKORDER Created By: Log Type: WO_CREATED Summary: Investigations. Details Please have your crews remove the blockage from the pipe intake.

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigation Details Please transfer this to the Austin Fire department. I spoke with the citizen and he informed me it was an open fire hydrant. .

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigations. Details After talkin with the Citizen, she explain that her permit was expired We explained to her that this Service Request needs be transfer to Development Service Department where They can explain the process to get to how to renew the permit and the proper protocols to follow. Please Transfer.

No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Investigation Details Upon my investigation, Watershed utilities in the area were not obstructed or blocked that would be causing the standing water. There wasn't any sign of a broken pipe anywhere that water could be leaking. There was some pools of standing water, that could be from the rain event. (see photos in attachments).

Future Work Scheduled - Close SR. Class: WORKORDER Created By: Log Type: WO_CREATED Summary: Investigation Details During investigation it was determined that there is trash a shopping cart that need to be removed from the channel.