Requests (2,221)

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigations Details During investigation it was found that the pooling or standing water is do to divots/ pockets in the road surface. This is not a Watershed issue, please forward to Street and Bridge for further investigation. See attached photos.

Future Work Scheduled - Close SR. Class: SR Created By: Log Type: WO_CREATED Summary: Investigation Details Work order number 25-202552 has been created for Watershed Protection Operations Field Engineering for future assessment of the flooding in the creek channel located behind 4528 Little Hill Circle.

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigations Details During investigation it was found that the issue is being caused by some recent work that was done on the sidewalk. This is not a Watershed issue. Please forward to Street and Bridge for further investigation. See attached photos.

No Action Needed - Close SR. Class: SR Created By: Log Type: NO_ACTION Summary: Investigation Details Upon investigation, there was no signs of flooding at 5509 Northdale Dr. The storm drain inlets were inspected and they were not blocked or obstructed that would lead to flooding. There was an attempt to contact the citizen and a voicemail left. (see photos in attachments).

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigation Details During investigation it was determined that there are low areas in the street causing standing water. See attached photos. This needs to be sent to Street and Bridge. .

Referred to Internal Workgroup - Close SR. Class: SR Created By: Log Type: REF_INTERNAL Summary: Your request has been referred internally to another workgroup Details This location has been referred to engineering perform an Engineering Assessment. An engineer will follow up with the resident to schedule a site visit in the next few weeks.    Service Request # CSR25-00209340 and CSR25-00177284 as a reference.

Future Work Scheduled - Close SR. Class: WORKORDER Created By: Log Type: WO_CREATED Summary: Investigation Details Maximo work order #25-202056 has been created for field engineering for questions the citizen has regarding creek flooding. .

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigation Details Please transfer this service request back to Street and Bridge Operations. There are no Watershed utilities in the area that could be obstructed or blocked that would cause the standing water. The citizens main concern is the pothole on the road at 1414 Westover Rd. Please transfer to Street and Bridge Operations for further investigation. (see photos in attachments).

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigations. Details Please transfer this Service Request to the street and bridge Department sidewalk crew. The issue is that the new walk path (see photos) has a different elevation than the existing curve and gutter, which is not allowing proper water drainage. Photos are attached for reference.

Flooding Event Documented - Close SR. Class: SR Created By: Log Type: DOCUMENTFLOODING Summary: Investigation Details Flooding has been documented. I called the citizen and left a voicemail. I'm waiting on a call-back from the citizen to explain what kind of flooding they're experiencing. .