Requests (2,252)

Referred to Internal Workgroup - Close SR. Class: SR Created By: Log Type: REF_INTERNAL Summary: A work order has been create for Watershed Field engineering to evaluate the area. Details Work Group referred to: Watershed Field Engineering. Contact Email: Contact Phone Number: Reason for referral: Flooding Service Request # CSR25-00238899 as a reference.

No Action Needed - Private Flooding Issue - Close SR. Class: SR Created By: Log Type: NO_ACTION_PRVT Summary: Investigations. Details WPD staff reporting so that flood mapping database can be updated. The ticket does not need a follow up SR. Neighbor report that this residential structure was flooded when TXDOT ditch was blocked, and the adjacent TPW street/easement without curbs and gutters also was overwhelmed. Flow went from TXDOT ditch and TPW street/easement and into the structure here. Depth into structure was not provided. Fans and flooring debris were in yard during WPD visit.

No Action Needed - Private Flooding Issue - Close SR. Class: SR Created By: Log Type: NO_ACTION_PRVT Summary: Investigations. Details WPD staff reporting so that flood mapping database can be updated. The ticket does not need a follow up SR. Neighbor report that this residential structure was flooded when TXDOT ditch was blocked, and the adjacent TPW street/easement without curbs and gutters also was overwhelmed. Flow went from TXDOT ditch and TPW street/easement and into the structure here. Depth into structure was not provided.

No Action Needed - Private Flooding Issue - Close SR. Class: SR Created By: Log Type: NO_ACTION_PRVT Summary: Investigations. Details WPD staff reporting so that flood mapping database can be updated. The ticket does not need a follow up SR. Neighbor report that this commercial structure was flooded when TXDOT ditch was blocked, and the adjacent TPW street/easement without curbs and gutters also was overwhelmed. Flow went from TXDOT ditch and TPW street/easement and into the structure here. Depth into structure was not provided.

No Action Needed - Private Flooding Issue - Close SR. Class: SR Created By: Log Type: NO_ACTION_PRVT Summary: Investigations. Details Contacted the citizen to explain that the flooding is a private issue occurring inside an apartment complex, and advised her to reach out to the apartment management.

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigation Details Upon investigation, Watershed has no utilities at this location and there is no drainage easement at 1800 Cloverleaf Dr. Please transfer this service request to Code Enforcement for possible citation, the citizen stated that their neighbor built structures on their property that is causing flooding in her property. (see photos in attachments).

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigation Details Please forward to Transportation Public Works, citizen requesting to remove sediment and road base from the dead end next to guardrail See photo on attachment. Citizen is requesting a call back to address road base at the dead end.     Maximo work order #25-203359 has been created for crews to clear debris from fence line in creek channel. .

Future Work Scheduled - Close SR. Class: WORKORDER Created By: Log Type: WO_CREATED Summary: Investigation Details Maximo work order #25-203356 has been created for Field Engineering. The citizen has been contacted. .