Requests (2,115)

No Work Planned - No Problem Found - Close SR. Class: SRCreated By: Log Type: NO_PROBLEMFOUNDSummary: InvestigationsDetailsDuring investigation no issues were found. Spoke with citizen about creek area at location.

Referred to 311 For Further Review - Close SR. Class: SRCreated By: Log Type: CSR_FEEDBACKSummary: InvestigationsDetailsPlease forward this to Street and Bridge for this is not a Watershed issue. see attached photos.

No Work Planned - No Problem Found - Close SR. Class: SRCreated By: Log Type: NO_PROBLEMFOUNDSummary: InvestigationDetailsThis address is outside of City of Austin Watershed Protection's jurisdiction. Customer Service Request states that the water was tested and is not utility water. This is a natural resource on private property. Please see attachment.

No Work Planned - Future Project - Close SR. Class: SRCreated By: Log Type: FUTURE_PROJSummary: InvestigationDetailsThank you for submitting your request. We have noted the nuisance ponding at this address and will add it to our tracking systems. This will provide us vital information when we begin to analyze alternatives in this area, which is not anticipated to be initiated for several years. There are currently approximately 6,000 unique ponding water reports in the City of Austin. The city prioritizes projects to address these localized ponding issues based on the severity and the number of instances in any given area. Unfortunately, the city cannot address this location at this time. Street and Bridge Operations (SBO) personnel will routinely monitor and inspect Austin's street network to ensure that they are safe for vehicular usage. If you have any further questions or issues, please contact 3-1-1 for more information.

Referred to 311 For Further Review - Close SR. Class: SRCreated By: Log Type: CSR_FEEDBACKSummary: InvestigationsDetailsAfter investigating this is not a flooding issue. The problem is a low spot in the roadway along the curb and gutter that preventing the water to properly drain. Please transfer to Street and Bridge department. See photos.

Referred to 311 For Further Review - Close SR. Class: SRCreated By: Log Type: CSR_FEEDBACKSummary: Investigations.DetailsThis is out of district, not inside City of Austin service jurisdiction. This is located on Williamson County. Please transfer.

No Work Planned - Future Project - Close SR. Class: WORKORDERCreated By: Log Type: FUTURE_PROJSummary: FES Assessment 12/19/24DetailsCompleted assessment. Attached to this work order. Waiting for QA/QC.

Referred to 311 For Further Review - Close SR. Class: SRCreated By: Log Type: CSR_FEEDBACKSummary: Investigations.DetailsCitizen called back, met with him, his main problem is the way the neighbor had the rock laid out all the way to the curb and gutter. Please transfer to Code enforcement.Photos are attached.

No Action Needed - Private Flooding Issue - Close SR. Class: SRCreated By: Log Type: NO_ACTION_PRVTSummary: Investigation.DetailsThis is a private system. The City of Austin doesn't a storm drain system inside the apartment complex.