Requests (2,294)

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigations. Details This is a dispute between the tenant and the apartment complex. This is a private matter. The Watershed Department does not have jurisdiction inside the apartment complex and does not handle pressurized water. .

No Work Planned - Future Project - Close SR. Class: SR Created By: Log Type: FUTURE_PROJ Summary: Investigations Details We have investigated the site and sent our documentation to our Field Engineering team. They are aware of the site and will add this documentation to their files. Once an engineer reviews this documentation they will contact you for an additional assessment. No work has been planned at this time.

Alleviate Flooding - Close SR. Class: SR Created By: Log Type: ALLEVIATE_FLOOD Summary: Details Thank you for submitting your request. We have noted the nuisance ponding at this address and will add it to our tracking systems. This will provide us vital information when we begin to analyze alternatives in this area, which is not anticipated to be initiated for several years. There are currently approximately 6,000 unique ponding water reports in the City of Austin. The city prioritizes projects to address these localized ponding issues based on the severity and the number of instances in any given area. Unfortunately, the city cannot address this location at this time. Street and Bridge Operations (SBO) personnel will routinely monitor and inspect Austin's street network to ensure that they are safe for vehicular usage. If you have any further questions or issues, please contact 3-1-1 for more information.

Future Work Scheduled - Close SR. Class: WORKORDER Created By: Log Type: WO_CREATED Summary: Details Work order #25-211344 has been created for Field Engineering for an assessment regarding street flooding. .

No Work Planned - Future Project - Close SR. Class: SR Created By: Log Type: FUTURE_PROJ Summary: Investigation Details Thank you for submitting your request. We have noted the nuisance ponding at this address and will add it to our tracking systems. This will provide us vital information when we begin to analyze alternatives in this area, which is not anticipated to be initiated for several years. There are currently approximately 6,000 unique ponding water reports in the City of Austin. The city prioritizes projects to address these localized ponding issues based on the severity and the number of instances in any given area. Unfortunately, the city cannot address this location at this time. Street and Bridge Operations (SBO) personnel will routinely monitor and inspect Austin's street network to ensure that they are safe for vehicular usage. If you have any further questions or issues, please contact 3-1-1 for more information.

Future Work Scheduled - Close SR. Class: WORKORDER Created By: Log Type: WO_CREATED Summary: Investigations Details Please go out to inspect and clean storm drain inlet painted with a V. See attached photos. .

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigations Details During investigation it was found that this location was previously investigated and sent to Austin Energy because this is their active worksite. Please forward to Austin Energy for further investigation and resolution. See attached photos. If the citizen would like to file a claim with the city here is the information. 512.974.2268  lawclaims@austintexas.gov .

Alleviate Flooding - Close SR. Class: SR Created By: Log Type: ALLEVIATE_FLOOD Summary: Investigation Details Drain has been unclogged. Flooding alleviated. Road is safe to drive now.

Alleviate Flooding - Close SR. Class: SR Created By: Log Type: ALLEVIATE_FLOOD Summary: Investigation Details I unclogged drain. Water has receded and safe to drive this morning.

No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Investigations Details During investigation there were no issues found but, we sent our documentation to our Field Engineering team. They are aware of the site and will add this documentation to their files. No work has been planned at this time.