Requests (3,554)

No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Investigations. Details After our investigation on this Service Request, there is no history of flooding, nor does watershed have a storm drain system in the area. The citizen did not request a call back to provide more information about the issue.

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigation Details Please transfer this service request to Travis County, this area is maintained by Travis County and Watershed Protection does not have any infrastructure in this area. Photo of county maintenance responsibility is provided in the attachments.

No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Investigation Details During investigation it was determined that work order 25-194627 has been created and assigned to field engineering for assessment.

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigation Details During investigation it was determined that the are low and high areas in the sidewalk and street. See attached photos. This needs to be sent to Street and Bridge.

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigations. Details Please transfer this Service Request to code enforcement, the citizen's complaint is about standing water inside a commercial property. Photos are attached for reference.

No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Investigations. Details Called the citizen to ask for more information about the service request, did not get a call back, checked the area, and no issues were found.

Standing Water - Property Drainage - Close SR. Class: SR Created By: Log Type: PRVT_PROPERTY Summary: Investigation Details I called the citizen but never got a call back. The address provided is private property. There was no standing water at time of investigation on 7/9/25. .

No Work Planned - Future Project - Close SR. Class: SR Created By: Log Type: FUTURE_PROJ Summary: Investigation Details Upon investigation, there is an In-House Project with Watershed Protection Field Engineering to address the flooding in this area. This service request has also been documented and sent to Watershed Protection Field Engineering.

Standing Water - Private Issue - No Work Planned - Close SR. Class: SR Created By: Log Type: NO_WORK_PRIVATE Summary: Investigation Details During investigation it was determined that this is a private property concern. Watershed Protection does not have any assets in the location of concern.

No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Investigation Details Upon investigation, there are no Watershed utilities in the area. The sinkhole at 5204 Harmon Ave was not a Watershed utility. The citizen was contacted and informed to contact 811 to possibly identify the utility.