Requests (3,566)

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigation Details Please transfer to the Austin Water department for broken pipe under the roadway. Watershed does not have pressurized systems. .

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigation Details Upon investigation, the standing water is on the property lot of Austin Housing Finance Corporation. There are no Watershed utilities in this area that would cause the standing water. The citizen was contacted and given this information. Please transfer this service request to Austin Housing Finance Corporation. (see photos in attachments).

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigation Details Forward to Austin Water Utility.   I called the citizen, and he said standing water between 2 properties along utility easement is not from storm water but a potential leak.    Citizen requesting a call back from Austin Water Utility.  .

No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Investigations. Details Upon our investigation, we determined this is a private matter. This is neither a flooding issue nor do we have a history of flooding in the area. This concern is solely between neighbors..  .

Referred to Internal Workgroup - Close SR. Class: WORKORDER Created By: Log Type: REF_INTERNAL Summary: Your request has been referred internally to another workgroup Details Work Group referred to: Contact Email: Contact Phone Number: Reason for referral: Service Request # 25-203280 as a reference.

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigation Details Upon investigation, Watershed utilities in the area are not blocked or obstructed that would cause the standing water at 1216 Delano St. Please transfer this service request to Code Enforcement for possible citation. (see photos in attachments).

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigation Details During investigation it was determined that this is not a Watershed Protection asset. See attached photos. This needs to be sent to Austin Water for further investigation.