Requests (15,818)

Referred to 311 For Further Review - Close SR. I spoke with the customer and provided the APH contact information. The inspection is performed from RLC APH, not ADS. https://www.austintexas.gov/sites/default/files/files/APH Comms/Custodial-Care-revised-10_1_2025.pdf P.O. BOX 142529 Austin, TX 78714 Phone (512) 978-0300 Customer Portal, online submissions: https://myhealthdepartment.com/aph Walk-in Location: 1520 Rutherford LN, NE corner of Rutherford LN @ Cameron RD, Building 1 East Entrance (Not a Mailing Address).

Contacted - Provided Information - Close SR. I spoke with him and provided the zoning and appointment line contact information. DSDZoningSitePlan@austintexas.gov Appointment line: 512-978-4504.

Contacted - Left Message - Close SR. Called customer but no answer lvm needing clarification on what questions he had about leasing/ renting.

Contacted - Provided Information - Close SR. Spoke with customer about issue.

Contacted - Provided Information - Close SR. Spoke with customer and I could not find 900 w riverside dr let hin know that he could contact the addressing team.

Contacted - Provided Information - Close SR. Customer stated they figured out the issue.

Contacted - Provided Information - Close SR. SPoke with customer provided BTCS info.

Contacted - Provided Information - Close SR. Customer resolved the issue.

Contacted - Provided Information - Close SR. Spoke with customer to get in contact with BTCS via chat so that they can see why the permit did not close after Final inspection.

Contacted - Provided Information - Close SR. Spoke with customer Let him know that he could set and appointment with Plan review He said he was going to get on chat to see if he could get some answers.