Requests (13,702)

Contacted - Left Message - Close SR. A VM was left providing the email to DSDhelp.

Contacted - Email Sent - Close SR. The links to the city's Land Development Engineering and Right of Way (ROW) Permits pages were provided to this customer for more information.

Contacted - Email Sent - Close SR. An email was sent providing Inspeco Deeann Afra's contact information since the recording at the phone number provided states that it's "not a working number.".

Contacted - Provided Information - Close SR. I spoke with this customer and directed her to the BTCS page for further assistance.

Contacted - Provided Information - Close SR. A Help Ticket was submitted and the customer was informed.

Contacted - Provided Information - Close SR. I spoke with this customer and directed her to BTCS.

Contacted - Provided Information - Close SR. This customer was directed to BTCS for appointment and chat options.

Contacted - Provided Information - Close SR. This customer was upset that he was not getting a call directly from Transportation Public Works. The caller then asked for Residential Plan Review, so I directed him to the page for appointment and chat options. I also mentioned to him that in "chat," he could be transferred to Transportation.

Contacted - Provided Information - Close SR. This customer was directed to BTCS for assistance with his permits.

Contacted - Provided Information - Close SR. This customer was directed to BTCS for appointment and chat options.