Requests (13,702)
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DSD - Follow-Up
CLOSED #25-00195293Contacted - Left Message - Close SR. A VM was left providing the email to DSDhelp.
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DSD - Follow-Up
CLOSED #25-00195200Contacted - Email Sent - Close SR. The links to the city's Land Development Engineering and Right of Way (ROW) Permits pages were provided to this customer for more information.
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DSD - Follow-Up
CLOSED #25-00195165Contacted - Email Sent - Close SR. An email was sent providing Inspeco Deeann Afra's contact information since the recording at the phone number provided states that it's "not a working number.".
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DSD - Follow-Up
CLOSED #25-00194957Contacted - Provided Information - Close SR. I spoke with this customer and directed her to the BTCS page for further assistance.
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DSD - Follow-Up
CLOSED #25-00194873Contacted - Provided Information - Close SR. A Help Ticket was submitted and the customer was informed.
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DSD - Follow-Up
CLOSED #25-00194715Contacted - Provided Information - Close SR. I spoke with this customer and directed her to BTCS.
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DSD - Follow-Up
CLOSED #25-00194708Contacted - Provided Information - Close SR. This customer was directed to BTCS for appointment and chat options.
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DSD - Follow-Up
CLOSED #25-00194701Contacted - Provided Information - Close SR. This customer was upset that he was not getting a call directly from Transportation Public Works. The caller then asked for Residential Plan Review, so I directed him to the page for appointment and chat options. I also mentioned to him that in "chat," he could be transferred to Transportation.
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DSD - Follow-Up
CLOSED #25-00194640Contacted - Provided Information - Close SR. This customer was directed to BTCS for assistance with his permits.
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DSD - Follow-Up
CLOSED #25-00194573Contacted - Provided Information - Close SR. This customer was directed to BTCS for appointment and chat options.