Requests (13,702)

  • DSD - Follow-Up

    3201 Industrial Ter, Austin

    CLOSED #25-00195293

    Contacted - Left Message - Close SR. A VM was left providing the email to DSDhelp.

  • DSD - Follow-Up

    912 Cardinal Ln, Austin

    CLOSED #25-00195200

    Contacted - Email Sent - Close SR. The links to the city's Land Development Engineering and Right of Way (ROW) Permits pages were provided to this customer for more information.

  • DSD - Follow-Up

    1600 Churchwood Cv, Austin

    CLOSED #25-00195165

    Contacted - Email Sent - Close SR. An email was sent providing Inspeco Deeann Afra's contact information since the recording at the phone number provided states that it's "not a working number.".

  • DSD - Follow-Up

    7051 Meadow Lake Blvd, Austin

    CLOSED #25-00194957

    Contacted - Provided Information - Close SR. I spoke with this customer and directed her to the BTCS page for further assistance.

  • DSD - Follow-Up

    12301 Rolling Hill Dr, Austin

    CLOSED #25-00194873

    Contacted - Provided Information - Close SR. A Help Ticket was submitted and the customer was informed.

  • DSD - Follow-Up

    9800 Brown Ln, Austin

    CLOSED #25-00194715

    Contacted - Provided Information - Close SR. I spoke with this customer and directed her to BTCS.

  • DSD - Follow-Up

    6014 S Ih 35 Svrd SB, Austin

    CLOSED #25-00194708

    Contacted - Provided Information - Close SR. This customer was directed to BTCS for appointment and chat options.

  • DSD - Follow-Up

    904 W James St, Austin

    CLOSED #25-00194701

    Contacted - Provided Information - Close SR. This customer was upset that he was not getting a call directly from Transportation Public Works. The caller then asked for Residential Plan Review, so I directed him to the page for appointment and chat options. I also mentioned to him that in "chat," he could be transferred to Transportation.

  • DSD - Follow-Up

    4103 Avenue F, Austin

    CLOSED #25-00194640

    Contacted - Provided Information - Close SR. This customer was directed to BTCS for assistance with his permits.

  • DSD - Follow-Up

    2404 W 9th St, Austin

    CLOSED #25-00194573

    Contacted - Provided Information - Close SR. This customer was directed to BTCS for appointment and chat options.

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