Requests (12,706)

Contacted - Provided Information - Close SR. Called the customer and let him know that he can speak to BTCS about updating the information. He requested that I email the information. The verified email and the information provided are incorrect; Spartan, not Sparton.

Contacted - Provided Information - Close SR. Called customer and she stated that she needed an update on her password. Submitted IT ticket.

Contacted - Provided Information - Close SR. Spoke to the customer and let him know that he could set up an appointment for any questions he had. Provided the number for Triangle to set up an appointment, as he did not have a computer with him.

Contacted - Left Message - Close SR. Called 512-633-3990 left VM asking for more information on what was needed. Left main number for call back.

Contacted - Provided Information - Close SR. I spoke with this customer to inform him that a Help Ticket had been submitted and that the IT Team would be contacting him via email.

Contacted - Left Message - Close SR. A VM was left directing the customer to the Modify a Permit page for information and appointment options.

Contacted - Provided Information - Close SR. The customer stated she had searched on AB+C but could not find any information, so I directed her to the city's PIR page.

Contacted - Provided Information - Close SR. I spoke with this customer and directed her to the Land Development page for appointment options.

Contacted - Provided Information - Close SR. I spoke with this customer and directed him to the Commercial Plan Review page for chat and appointment options.

Contacted - Left Message - Close SR. A VM was left directing her to the Commercial Plan Review page.