Requests (1,232)

Program Team Contacted Resident - Close SR. Helped Mr. Aviles apply for home repair grant, also assigned him to Meals on wheels. He is aware of the waitlist and that he will be contacted within 4 months.

Program Team Contacted Resident - Close SR. Emailed resident with home repair flyer as well as instructions on how to apply.

Under Review by Department. Submitted to Home Repair team for review.

Program Team Unable to Contact - Close SR. Home repair team has called and left voicemail for call back to provide information.

Program Team Contacted Resident - Close SR. Provided information on I Belong in Austin and alternative rental assistance and relevant housing resources.

Under Review by Department. Submitted to Home Repair team for review.

Program Team Contacted Resident - Close SR. Spoke with Resident and informed of repair programs offered. Gave instructions on how to apply and emailed flyers with details.

Program Team Contacted Resident - Close SR. Called Resident and provided information on the next I Belong In Austin portal opening, along with other possible rental/utility assistance resources.

Under Review by Department. Submitted to Home Repair team for review.

Program Team Contacted Resident - Close SR. Resident was emailed a repair flyer and given instructions on how to apply.