Requests (3,487)
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Telecommunication/Gas Utility Complaint
5609 Bonnell Vista St, AustinOPEN #25-00388974 -
Telecommunication/Gas Utility Complaint
4415 S 1st St, AustinOPEN #25-00387114 -
Telecommunication/Gas Utility Complaint
3703 N Green Trails, AustinOPEN #25-00387062 -
Telecommunication/Gas Utility Complaint
1160 Eastfield Ave, AustinGas leak smell
CLOSED #25-00386703Contacted Resident- Close SR. Provider email - An emergency order has been dispatched in response to a reported gas smell at this location.
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Telecommunication/Gas Utility Complaint
1112 Bruton Springs Rd, AustinRemoval of abandoned telephone wires from utility poles. In our neighborhood, Austin Energy has cleared trees around power wires and this has exposed many old telephone cables that are sagging or broken completely. I would like to know the process for having these wires removed. Since some are completely broken, they seem to have been abandoned
CLOSED #25-00386283Contacted Resident- Close SR. Referred to AE to create NJUNS ticket to handle request.
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Telecommunication/Gas Utility Complaint
6508 Sandshof Dr, AustinCLOSED #25-00385707Contacted Resident- Close SR. Please contact customer with Customer Service 1-800-288-2020.
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Telecommunication/Gas Utility Complaint
1305 W Anderson Ln, AustinOverhead electric line on sidewalk
CLOSED #25-00383065Contacted Resident- Close SR. Referred to AE to create NJUNS ticket to handle request.
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Telecommunication/Gas Utility Complaint
9909 Liriope Cv, AustinCLOSED #25-00383052Contacted Resident- Close SR. Please contact customer with Customer Service 1-800-288-2020.
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Telecommunication/Gas Utility Complaint
4415 S 1st St, AustinCLOSED #25-00381966Contacted Resident- Close SR. Provider email - On 11/12/25, the customer reported digging activity at this location without prior notice. We have escalated this to our field services team for review, as no orders are currently associated with this address. Updates will be provided once we have more information.Please contact Texas Gas, 1-800-700-2443.