Requests (381)
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Watershed Grow Zone Issues
3118 Oak Springs Dr, AustinCLOSED #25-00206654Callback Request Completed - Close SR. Class: SR Created By: Log Type: CONTACT_CUST Summary: Gravel cleaned up Details I used a push broom and spade to move the gravel on the sidewalk back into the path.
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Watershed Grow Zone Issues
2201 Park Bend Dr, AustinCLOSED #25-00206632Callback Request Completed - Close SR. Class: SR Created By: Log Type: CONTACT_CUST Summary: Contacted Customer Details Contacted customer via email. A call to the listed phone number wouldn't go through. Please see a copy of the email in attachments.
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Watershed Grow Zone Issues
213 W 33rd St, AustinPalm tree in creek bed
CLOSED #25-00197183Future Work Scheduled - Close SR. Class: WORKORDER Created By: Log Type: WO_CREATED Summary: Investigations. Details Please have your crews remove the downed palm tree obstructing the water flow.
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Watershed Grow Zone Issues
4713 Prock Ln, AustinTrees fallen over fenceline by city easement/ditch
CLOSED #25-00183671Caller Cancelled Request - Close SR. Class: SR Created By: Log Type: CANCEL_CUST Summary: cancel per residents request Details cancel per residents request.
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Watershed Grow Zone Issues
6904 Santos St, AustinCLOSED #25-00183609Vegetation Maintenance - Close SR. Class: SR Created By: Log Type: VEG_MAINTENANCE Summary: Pond Flag 1520 Details *Update (June 4, 2025): *The contractor said they would check the gambusia levels at their next visit. The gambusia eat the mosquito larvae. The contractor said they would add gambusia if needed and would also add beneficial plants. .
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Watershed Grow Zone Issues
5106 Canella Dr, AustinCLOSED #25-00183161No Work Planned - Close SR. Class: SR Created By: Log Type: NO_WORK_PLANNED Summary: Investigation Details During investigation it was determined that there was no illegal dumping found, minimal trash on site, and no graffiti abatement is needed due to no vulgar or profane content.
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Watershed Grow Zone Issues
5812 Maciver Dr, AustinI would like a callback regarding the Grow Zones on my HOA’s property. I am trying to get to the bottom of a messy situation my neighborhood is in where the HOA board is directing the grow zones to be mowed, and even removing the Grow Zone signs that used to be here. I hope there is something we can do.
CLOSED #25-00180201Callback Request Completed - Close SR. Class: SR Created By: Log Type: CONTACT_CUST Summary: Spoke with citizen on the phone Details This area is on private property. The new HOA President has decided to have the area mowed. Since it is private property, no enforcement possible. .
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Watershed Grow Zone Issues
5610 Northdale Dr, AustinCLOSED #25-00176292Future Work Scheduled - Close SR. Class: WORKORDER Created By: Log Type: WO_CREATED Summary: Crew grade to drain bar ditch, berm on driveway Details Crew grade to drain bar ditch, berm on driveway.
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Watershed Grow Zone Issues
2914 Castro St, AustinAbout 10 months ago I submitted fir a clean up behind 2914 Castro St 78702 Boggy Creek. The request was forwarded to watershed. No one has reached out from watershed dept can we get an update or contact information for the watershed dept.
CLOSED #25-00174523No Work Planned - Future Project - Close SR. Class: SR Created By: Log Type: FUTURE_PROJ Summary: Investigation Details A work ticket has been created for crews to clean out the channel. The number on this service request was for Frost Bank. I sent John an email to the address that was provided on here. .
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Watershed Grow Zone Issues
340 W Dittmar Rd, AustinExcessive vegetation at bridge
CLOSED #25-00173589No Work Planned - Future Project - Close SR. Class: SR Created By: Log Type: FUTURE_PROJ Summary: Investigations Details During investigation it was found that this service request is a duplicate for 25-00173589 and work order 24-192811 was already created for the removal of overgrown vegetation and debris from this creek channel. Field operations is aware of this work order and will get to it as soon as possible. .