Austin 311

Reports (256)

  • Watershed Grow Zone Issues

    4910 Fort Clark Dr, Austin

    Tree limb from tree in easement about to damage house.

    OPEN #24-00176913

  • Watershed Grow Zone Issues

    6800 Airport Blvd, Austin

    Dumping of trash in watershed area

    OPEN #24-00175389

  • Watershed Grow Zone Issues

    5500 Gloucester Ln, Austin

    OPEN #24-00173329

  • Watershed Grow Zone Issues

    1612 Astor Pl, Austin

    Poison ivy growing from city watershed drainage ditch onto our property

    OPEN #24-00173110

  • Watershed Grow Zone Issues

    1101 Byers Ln, Austin

    CLOSED #24-00165405

    Referred to 311 For Further Review - Close SR. Class: SR Created By: CASTILLOE Log Type: CSR_FEEDBACK Summary: This is in PARD area, please reroute Details DetailsFlex NotesIs this a grow zone area?YesWhat is the issue?OtherIf other, describe.Fallen tree in the green beltIs this location within a park grow zone area?YesWhich park is the issue in?Northern Walnut Creek Greenbelt behind incident locationProvide further details on the area within the grow zone.Park Name: Northern Walnut Creek Greenbelt Type: Greenbelt Address: 2611 Park Bend Rd., Austin, Texas 78758 Level of Service: 4 Last edited by CTM.Publisher on 5/5/2024, 11:45 PM.Would you like a call back from Watershed Protection regarding this issue?YesWhat is your preferred language for callback?EnglishClosest intersection6615767SR SLA (Due) Date/Time05/16/2024 01:20:08 PMThis is in PARD area, please reroute.

  • Watershed Grow Zone Issues

    5305 Meadow Creek Cir, Austin

    CLOSED #24-00160858

    Referred to 311 For Further Review - Close SR. Class: SR Created By: POOLW Log Type: CSR_FEEDBACK Summary: Details Watershed Protection has received a service request for the same location for the vegetation to be cut in the land we manage in this area. We are investigating that service request. This request is for vegetation on the sidewalks and hanging over the street which is in the right-of -way. Please transfer this ticket to Transportation Public Works. Thank you.

  • Watershed Grow Zone Issues

    15235 Calaveras Dr, Austin

    CLOSED #24-00160209

    Vegetation Maintenance - Close SR. Class: SR Created By: MORGANJ Log Type: VEG_MAINTENANCE Summary: Pond Flag 442.1 Details Pond Flag #442.1:This pond is on a 4x annual maintenance schedule. It was last maintained in December 2023. It is currently on the priority schedule for May and should be completed by the end of the month.Note:This pond is not a park but a watershed asset designed to help reduce flooding to homes in the neighborhood. It is not intended to be used as a park and will not be maintained as such.

  • Watershed Grow Zone Issues

    6017 Eden Dr, Austin

    There is a stormwater drainage facility behind my house. The area between my house and my neighbor’s house leads to it, and that area has not been maintained since we moved into our house in Feb/2023. We are starting to get snakes and other pests in our yard coming from that area. The weeds are growing over the sidewalk. There is a sign in front of the area that says “for maintenance information call 311.” I attached a photo of the sign. I’ve called 311 at least 5 times about this issue, but the

    OPEN #24-00160169

  • Watershed Grow Zone Issues

    2000 Burton Dr, Austin

    Water runoff from apartment complex onto the driveway, then into the city sidewalk and street

    CLOSED #24-00151430

    Referred to 311 For Further Review - Close SR. Class: SR Created By: DELEONF Log Type: CSR_FEEDBACK Summary: Investigation Details Please forward to Austin Water Utility to test water coming from the apartment complex. See photos provided by the citizen in the link. No contact information provided.

  • Watershed Grow Zone Issues

    5201 Berkman Dr, Austin

    CLOSED #24-00149613

    Referred to 311 For Further Review - Close SR. Class: SR Created By: CASTILLOE Log Type: CSR_FEEDBACK Summary: Please reroute to PARD who maintains this area. Details DetailsFlex NotesIs this a grow zone area?YesWhat is the issue?OtherIf other, describe.The dead end sign on the Shady Book Ln od blocked by the vegetation from the parkIs this location within a park grow zone area?YesWhich park is the issue in?Bartholomew ParkWould you like a call back from Watershed Protection regarding this issue?NoSR SLA (Due) Date/Time05/06/2024 01:42:47 PMClosest intersection5162691Please reroute to PARD who maintains this area.

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