Requests (5,579)

Item Retrieved from Drain - Close SR. Class: SRCreated By: Log Type: ITM_RETRIEVEDSummary: InvestigationsDetailsItem was retrieved and given back to citizen.

Caller Cancelled Request - Close SR. Class: SRCreated By: Log Type: CANCEL_CUSTSummary: Service request canceled at submitter's requestDetailsService request canceled at submitter's request.

Item Retrieved from Drain - Close SR. Class: SRCreated By: Log Type: ITM_RETRIEVEDSummary: InvestigationDetailsItem was retrieved from the storm drain inlet and returned to the citizen. (See photos in attachments).

Caller Cancelled Request - Close SR. Class: SRCreated By: Log Type: CANCEL_CUSTSummary: Caller retrieved the keys herself from storm drain.DetailsCaller retrieved the keys herself from storm drain.

Referred to 311 For Further Review - Close SR. Class: SRCreated By: Log Type: CSR_FEEDBACKSummary: InvestigationDetailsUpon my investigation, I notified the citizen that the storm drain inlet that the item fell in is the property and responsibility of the University of Texas. (See photos in attachments).

Item Retrieved from Drain - Close SR. Class: SRCreated By: Log Type: ITM_RETRIEVEDSummary: InvestigationsDetailsItem was retrieved and given back to citizen.

Item Not Able to be Retrieved - Close SR. Class: SRCreated By: Log Type: ITM_IRRETRIEVBLESummary: InvestigationDetailsUpon my investigation, the item could not be located in the two storm drain inlets I inspected. I tried to contact the citizen, but there was no answer. (See photos in attachments).

Item Not Able to be Retrieved - Close SR. Class: SRCreated By: Log Type: ITM_IRRETRIEVBLESummary: InvestigationDetailsUpon my investigation, item could not be located and there is no information to contact the citizen for more details.

Item Retrieved from Drain - Close SR. Class: SRCreated By: Log Type: ITM_RETRIEVEDSummary: InvestigationsDetailsCitizen was contacted and stated that their item was retrieved and that this ticket was from 7/28/24.