Aquatic Program Inquiries

Opened

Aug 25, 2023 at 5:29 PM

Closed

Nov 14, 2023 at 5:40 PM

Description

Caller states that she accidentally entered the pool from the wrong side and a manager in approx. 50's wearing a white polo shirt and baseball cap. whistled, yelled, pointed his finger at her and hovered over her telling her she needed to get out of the pool and continued to berate her. She states that she had no idea she had done anything wrong and the whole situation could have been handled by simply informing her of her mistake but he made a spectacle of the situation. She states other swimmers even came over to check on her after the interaction with this employee. She asks that VM be left if she does not answer callback

Location

301 Deep Eddy Ave, Austin
30.27715657, -97.77322579

Additional Details

What is the issue? Lifeguard Behavior

What date did this occur? Aug 24, 2023

What time did this occur? 1:45 PM