Reports (2,051)

Future Work Scheduled - Close SR. Class: SR Created By: DELEONF Log Type: WO_CREATED Summary: Investigation Details work order #24-178690 has been created for field engineering. Street flooding has been documented. The citizen has been contacted.

Flooding Event Documented - Close SR. Class: SR Created By: DELEONF Log Type: DOCUMENTFLOODING Summary: Investigation Details I called the citizen and left a message, but I never got a call back. IM waiting on the citizen to call me back. I knocked on the front door but no one answered as well.

Future Work Scheduled - Close SR. Class: WORKORDER Created By: SOLISJO Log Type: WO_CREATED Summary: Investigation Details Resident would like a callback from field engineer once site has been evaluated. Citizen would like a long-term solution the grate behind the home gets clogged and her home is getting flooded. There looks to be a project for the area 7492.032.

Referred to 311 For Further Review - Close SR. Class: SR Created By: DELEONF Log Type: CSR_FEEDBACK Summary: Investigation Details Please forward to Transportation Public WorksPlease reference 24-00034969 our watershed investigator has already addressed this issue and inspected problem area. See below from inspector's notes.I investigated the site and spoke with the business owner who informed me that Austin's Street and Bridge Dept. had recently done some work in the alley. He also stated that an employee from Austin's Street and Bridge Dept. responded to his flooding concerns and has scheduled a crew to regrade the alley. This is to allow the water to flow down the middle of the alley, instead of towards his property. No action needed from Watershed ProtectionDept. Service request is now closed. -Aldric.

Referred to 311 For Further Review - Close SR. Class: SR Created By: SOLISJO Log Type: CSR_FEEDBACK Summary: Investigation Details Please transfer to Development Services Department to inspect this new construction. Runoff of storm water is affecting the neighbor.

No Action Needed - Close SR. Class: SR Created By: JONESAL Log Type: NO_ACTION Summary: Investigation Details I investigated this complaint and observed that there were two cinder blocks blocking the downstream outfall. The problem is located downstream of the creek channel, but on private property. I spoke with both the 311 caller and the apartment complex office manager. The office manager is having her maintenance team either remove both cinder blocks, and/or just bore a hole through the cinder blocks to allow storm waters to pass through unobstructed. No further action is required. Service request is now closed.

Future Work Scheduled - Close SR. Class: WORKORDER Created By: DELEONF Log Type: WO_CREATED Summary: Investigation Details Maximo work order #24-177921 has been created for crews to remove debris from blocking the grate. High priority considering the citizen is experiencing flooding. Flooding has been documented on Maximo. Citizen has been contacted, I left a voicemail.

No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Investigation Details I investigated this complaint and discovered minor debris blocking the steel drainage grate in the street at North Lamar and 51st Street. I removed this debris and all's clear at this time. No standing water at the time of my inspection. No citizen contact information supplied with request. No further action needed. Service request is now closed.

No Work Planned - Future Project - Close SR. Class: SR Created By: DELAPLANEF Log Type: FUTURE_PROJ Summary: Met with citizen and looked at locations from prior flooding events Details Citizen called in March about the heavy rain in January. This neighborhood has had flooding issues and a CIP project is to put drainage for the road in this location. There is run-off from the St Andrews site during heavy rains that is creating nuisance water but some of the road improvements should convey some of the run-off issues from St Andrews. The irrigation area in the SE portion of the site runs off sometimes and berms would help. A plan is in review for some other improvements and that will be included as a requirement for the irrigation field.Date that I met Citizen at his property: 4/4/2024Recent inspection dates of the St Andrews assets: 3/17, 3/18, 3/28.

No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Investigation Details I investigated this request and found it to be a private property issue. I spoke with the 311 caller to inform. No action needed from Watershed Protection. Service request is now closed.