Frequently Asked Questions
- Where is the API documentation?
- The API specs can be found on the Open311 site. Additional documentation regarding our implementation can be found on our Open311 docs page.
- How do I get an API key?
- You may submit a request for an API key here. If your request is approved you will be emailed a valid API key to fetch Open311 data.
- What URLs should I use for the API calls?
- Example:
https://311.austintexas.gov/open311/v2/services.json - Do I need to supply a jurisdiction_id?
- No.
- What formats are supported?
- XML and JSON.
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