Austin 311

Help keep our city beautiful

City of Austin
  • INFO

    New Resources Link for Web Service Requests

    In our Resources menu, we have added a new link for users who do not use the Austin 3-1-1 mobile app to submit service requests. The clickable link will route them to submit a service request on the Austin 3-1-1 website.

  • INFO

    ireportaustin.com for police non-emergency reports

    To report Austin Police Department non-emergency incidents including those believed to be motivated by bias or hate, which have occurred within the City of Austin, go to: https://www.austintexas.gov/department/ireportaustincom or visit: ireportaustin.com.

Recent Requests

  • Parking Sign Maintenance

    2102 Thornton Rd, Austin

    Parking enforcement requesting replacement of missing/stolen signage to delineate no parking Zone and bookend residential permit Zone. See photos

    OPEN #25-00347356
  • Injured / Sick Animal

    14000 The Lakes Blvd, Austin

    OPEN #25-00347352
  • Water Related Issues

    1101 Reinli St, Austin

    Water for washer has not been working since we installed it. I called and asked the leasing office and they said this has been a commonly reported issue that has yet to be fixed for any resident in the complex. Now, a month later, they still haven’t fixed any of our washers after saying they’d be working on fixing it.

    OPEN #25-00347351