Austin 311

Help keep our city beautiful

City of Austin
  • INFO

    New Resources Link for Web Service Requests

    In our Resources menu, we have added a new link for users who do not use the Austin 3-1-1 mobile app to submit service requests. The clickable link will route them to submit a service request on the Austin 3-1-1 website.

  • INFO

    ireportaustin.com for police non-emergency reports

    To report Austin Police Department non-emergency incidents including those believed to be motivated by bias or hate, which have occurred within the City of Austin, go to: https://www.austintexas.gov/department/ireportaustincom or visit: ireportaustin.com.

Recent Requests

  • Water Conservation Violation

    11501 Murron Dr, Austin

    A neighbor located at 11501 Murron Dr Austin Tx 78754 has a water leak near their meter that has been flowing for at least the last 8 hours and has flooded the public side walk along side of our houses. I notified the neighbor about it around 4:30pm and they have done nothing to stop the water from flowing. It is now covering at least 50' of sidewalk and cannot be walked on without getting wet. I tried calling Austin Water Dispatch, but it is not on my property they could do nothing for me.

    OPEN #25-00346694
  • Austin Energy Street Light Issue - Address

    5708 Medicine Creek Dr, Austin

    Street light out

    NEW #25-00346681
  • New Sidewalk/Curb Ramp/ADA Route

    7607 Longview Rd, Austin

    Sidewalks needed from/to park

    OPEN #25-00346680