Requests (3,995)

NOWPFPCS. Class: SR Created By: Log Type: FUTURE_PROJ Summary: Investigations Details We have investigated the site and sent our documentation to our Field Engineering team. They are aware of the site and will add this documentation to their files. Once an engineer reviews this documentation they will contact you for an additional assessment. No work has been planned at this time.

No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Site visit to compliant WP pond. No further action needed. Details Site visit following up on a report of a dead raccoon around a bench and/or walking trail despite dead animals not being within the purview of typical pond inspections or responses.  I was unable to locate the alleged dead raccoon, so I assume it was either picked up and discarded or it was dragged off by another animal (nature being nature).    This pond has received numerous calls over the past 2-3 years and in every instance there hasn't been a real issue.  The caller(s) of the 311 never requests a callback, so we have been unable to explain/educate as to why something is or isn't an issue.   Also, it's entirely possible that folks living adjacent to this wet pond believe it to be owned and maintained by the City of Austin when, in fact, it is not.  It's privately owned by Northwoods Owners Association Inc. and regularly maintained by Goodwin Management, Inc., so future minor concerns should be directed to them.

No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Investigation Details Upon investigation, there was no blockage, obstruction or enough sediment build up to create a work order for the pond to be dredged. (see photos in attachments).

Future Work Scheduled - Close SR. Class: SR Created By: Log Type: WO_CREATED Summary: Investigation Details Work order number 25-209930 has been previously created to repair the wood on the dock in the pond. (see photos in attachments).

Future Work Scheduled - Close SR. Class: SR Created By: Log Type: WO_CREATED Summary: Investigation Details During investigation it was determined that there are small trees growing next to the road that need to be removed. Work order 26-215098 has been created and assigned to the Green Infrastructure Crew.

Fence Repaired - Close SR. Class: WORKORDER Created By: Log Type: FENCE_REPAIRED Summary: WPD - Drainage Pond Maintenance Details Repaired the broken fence.

Future Work Scheduled - Close SR. Class: SR Created By: Log Type: WO_CREATED Summary: Berm overflow undermined. Issuing NOV. Details On January 15, 2026, I inspected the site to determine if the information submitted in the pictures was associated with a functional component of the stormwater control measure (SCM) or just the concrete path. I also inspected other components of the SCM. My determinations are as follows: 1. The erosion is occurring at a joint in concrete where the beginning of the funnel for the berm overflow occurs. Therefore, it is recognized as potentially threatening the integrity of the SCM and its function. The erosion must be filled in and the concrete repaired to prevent further erosion. In addition, all but one of the inlets are entrained with sediment and flow is blocked at these locations. One of the inlets has standing water. Sediment must be removed, the area of the inlets restored to grade, and the area revegetated consistent with its biofiltration use.  A notice of violation will be sent to the property owner on 1/21/2026. JNB.

NOWPFPCS. Class: SR Created By: Log Type: FUTURE_PROJ Summary: Investigations Details During investigation the site was inspected and is a part of our Watershed Vegetation Control Program, a sign will be ordered and place at this lactation as soon as possible. See attached photos.

No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Investigation Details During investigation the following information was obtained. Citizen may contact city inspector Jason Martinez or project manager Gregory Weems at numbers provided below. Project name- Slaughter C2 Campo Contractor- Smith Construction Company City inspector- Jason Martinez                 Office- 512-974-2812                 Cell-  512-709-0909                 Email- jason.martinez@austintexas.gov Project Manager- Gregory Weems  Cell- 512-563-3981 Project Duration- Estimation of 4-5 months (keep in mind this is tangible).

Future Work Scheduled - Close SR. Class: SR Created By: Log Type: WO_CREATED Summary: Investigation Details Work order number 26-214638 has been created for Austin Watershed Protection Operations crews to repair the fence around the drainage pond located at 9021 Kimono Ridge Dr.