Requests (3,704)
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Drainage Pond Maintenance
CLOSED #24-00438812Blockage Cleared - Close SR. Class: SRCreated By: Log Type: BLOCKAGE_CLEAREDSummary: InvestigationDetailsLog has been removed. Homeless camp inside culvert has already been documented in the past to watershed homeless camp coordinator.
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Drainage Pond Maintenance
I reside on Pond Springs Rd , right by what was a tranquil pond teeming with wildlife. About a month ago, individuals came and drained the pond, and this week, they arrived with heavy machinery.Now, the pond is completely dry and unrecognizable. I understand that it’s a retention pond, it requires maintenance by Williamson County. However, since an ecosystem was created around a government facility, the environmental department should have been consulted before creating this ecological disaster
CLOSED #24-00437035Referred to 311 For Further Review - Close SR. Class: SRCreated By: Log Type: CSR_FEEDBACKSummary: transfer to Texas Department of TransportationDetailsAfter investigating this service request we've found this is a Texas Department of Transportation commercial pond and they are responsible for inspecting and maintaining this pond. You can leave a concern for them on their website. Please transfer this to the Texas Department of Transportation. Thank you.
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Drainage Pond Maintenance
CLOSED #24-00435790Future Work Scheduled - Close SR. Class: SRCreated By: Log Type: WO_CREATEDSummary: 12/9/2025 ResolvedDetails12/9/2024 Update(Colin Barth)Pond inspection confirmed fence is in need of repair in the location reference above as well as a few other places. Will upgrade existing pond maintenance work, 23-170946, order to address this fence repair. Left message for citizen informing them of future repairs.
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Drainage Pond Maintenance
CLOSED #24-00433819Blockage Cleared - Close SR. Class: WORKORDERCreated By: Log Type: BLOCKAGE_CLEAREDSummary: Crew cut and removed trees and debris on concrete flume.DetailsCrew cut and removed trees and debris on concrete flume.
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Drainage Pond Maintenance
CLOSED #24-00433763Vegetation Maintenance - Close SR. Class: SRCreated By: Log Type: VEG_MAINTENANCESummary: Pond Flag 1498Details*Update:*I visited the pond on 12/12/24 and I didn't see any dead trees leaning on the fence. However, I did notice that the contractor hasn't been keeping some areas within the pond clear of debris and vegetation. Watershed will get a quote from our tree contractor for clearing the channel next to the pond and I will have them look at the trees along the fence to determine if any are dead and needing removal.
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Drainage Pond Maintenance
Directly behind my residence at 10709 Sea hero Lane is a city of Austin water drainage ditch. Every few weeks when the city contractor comes to cut the grass, they cut the lock and leave it wide open for transients and children to enter the drain pipes. Please fix immediately. This is probably the 8th or 9th report I’ve had to make on this.
CLOSED #24-00430032No Work Planned - No Problem Found - Close SR. Class: SRCreated By: Log Type: NO_PROBLEMFOUNDSummary: InvestigationDetailsDuring investigation gate was found left unlocked, closed gate and replaced lock.
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Drainage Pond Maintenance
CLOSED #24-00427938Vegetation Maintenance - Close SR. Class: SRCreated By: Log Type: VEG_MAINTENANCESummary: Pond Flag 1553Details*Pond Flag 1553:*This pond is maintained four times per year and was last maintained on July 8, 2024. It should have been maintained again in September but the previous contractor was behind schedule. The contractor has this pond prioritized for December maintenance and it should be maintained before mid-December.
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Drainage Pond Maintenance
OPEN #24-00425411 -
Drainage Pond Maintenance
Sofa in the drain
CLOSED #24-00424737Future Work Scheduled - Close SR. Class: SRCreated By: Log Type: WO_CREATEDSummary: InvestigationDetailsWork order 24-185965 was created and assigned on 10/09/2024 and is in queue.
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Drainage Pond Maintenance
CLOSED #24-00421374No Work Planned - No Problem Found - Close SR. Class: SRCreated By: Log Type: NO_PROBLEMFOUNDSummary: InvestigationDetailsDuring investigation it was found that the illegally dumped items had already been removed from this location.