Requests (478)

  • CLOSED #25-00374857

    No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: 11.11.2025 Details Called number on service request and left a message with my contact information.

  • Homeless encampment debris

    CLOSED #25-00373713

    No Work Planned - Future Project - Close SR. Class: SR Created By: Log Type: FUTURE_PROJ Summary: Investigations Details We have investigated the site and sent our documentation to our Homeless Coordinator for further investigation and resolution. Larger camps are resolved quick than the smaller camps but our coordinator is aware of this issue and will get to it as soon as possible. If you would like to contact him about an update in the future. This is his contact info. Francisco Andrada 512.974.1205 Francisco.andradajr@austintexas.gov.

  • CLOSED #25-00358201

    No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: 10.28.2025 Details Austin Watershed Protection environmental team will reach out.

  • Illegal camp and debris on north shoreline of Shoal Creek. The camp and debris is visible from the trail.

    CLOSED #25-00339450

    No Work Planned - Future Project - Close SR. Class: SR Created By: Log Type: FUTURE_PROJ Summary: Investigation Details Thank you for reporting this concern to the City of Austin. Watershed Protection and the Parks and Recreation Department each have teams that provide routine maintenance on and around the Ladybird Lake area.

  • Lots of debris on field and shoreline between north shoreline of Shoal Creek and Cesar Chavez due to homeless camps. Most of this is making its way into the creek and lake.

    CLOSED #25-00339434

    No Work Planned - Future Project - Close SR. Class: SR Created By: Log Type: FUTURE_PROJ Summary: Investigation Details Thank you for reporting this concern to the City of Austin. Watershed Protection and the Parks and Recreation Department each have teams that provide routine maintenance on and around the Ladybird Lake area. .

  • Debris in Shoal Creek from homeless camp along trail where creek enters lake

    CLOSED #25-00338975

    Future Work Scheduled - Close SR. Class: SR Created By: Log Type: WO_CREATED Summary: Investigations. Details This area along the trail is maintained weekly by the Parks Department. The Watershed crew will clean along the shoreline and also pick up trash along the lake on a weekly basis. There is no name or phone number provided for additional information or specifics regarding this Service Request.  .

  • CLOSED #25-00333644

    No Work Planned - No Problem Found - Close SR. Class: WORKORDER Created By: Log Type: NO_PROBLEMFOUND Summary: 10.07.2025 Details Crew looked for dead animal, didn't find it.

  • CLOSED #25-00330607

    Referred to Internal Workgroup - Close SR. Class: SR Created By: Log Type: REF_INTERNAL Summary: Your request has been referred internally to another workgroup Details Work Group referred to: Applied Watershed Science Reason for referral: Citizen is requesting information on the lowering of the lake levels. Service Request # CSR25-00330607 as a reference.

  • CLOSED #25-00318837

    No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Investigation Details During investigation water in creek was running clear 09/22/2025. There is new landscaping along creek channel and temporary sprinkler systems in place to provide watering. The turbidity of the water is most likely being caused by runoff water due to the temporary sprinkler system.

  • CLOSED #25-00316798

    Cleared Debris in Water - Close SR. Class: WORKORDER Created By: Log Type: CLR_DEBRIS_WATER Summary: 9.22.2025 Details Crew located a dead raccoon just east of IH 35 on the north shore.

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  • Lady Bird Lake Debris Issues (Remove)