Requests (446)
-
CLOSED #25-00207590
No Work Planned - Future Project - Close SR. Class: SR Created By: Log Type: FUTURE_PROJ Summary: Investigation Details This service request will be transferred to the City of Austin Homeless Strategic Office. (see photos in attachments).
-
CLOSED #25-00197336
Cleared Debris on Shoreline - Close SR. Class: WORKORDER Created By: Log Type: CLR_DEBRIS_SHORE Summary: 6.11.2025 Details crew located the floating foam and removed it form lake.
-
Homless guy living under I-35 on north side of town lake feet from the water defacting on the ground in front of people. Used toilet paper everywhere. Feet from the lake. Unacceptable. Also watershed issue.
CLOSED #25-00194310No Work Planned - Future Project - Close SR. Class: SR Created By: Log Type: FUTURE_PROJ Summary: Investigation Details This service request will be transferred to the City of Austin Homeless Strategic Office. .
-
CLOSED #25-00189809
Referred to Internal Workgroup - Close SR. Class: SR Created By: Log Type: REF_INTERNAL Summary: Your request has been referred internally to another workgroup Details Work Group referred to: WPD Spill Response Contact Email: Please use phone number. Contact Phone Number: 512-974-2550, Option 1, leave a voicemail. Reason for referral: Fish kill, potentially from storm debris Service Request # CSR25-00189809 as a reference. I'm also going to inform Nate Thayer with PARD about the debris in the pond since they are responsible for removal of trash and debris. *Nate Thayer* Parks Grounds Manager Parks &Recreation Department 512-974-9592 Nate.thayer@austintexas.gov .
-
A lot of litter in the river close to the shoreline
CLOSED #25-00183595Future Work Scheduled - Close SR. Class: SR Created By: Log Type: WO_CREATED Summary: PM work order Details Thank you for your service request. The City of Austin, Watershed Protection Department has a crew dedicated to providing maintenance to Lady Bird Lake and 13 miles of shoreline. The crew works on a preventative maintenance schedule and will get to this area sometime within the month.
-
CLOSED #25-00183084
Future Work Scheduled - Close SR. Class: SR Created By: Log Type: WO_CREATED Summary: PM Schedule Details Thank you for your service request. The City of Austin, Watershed Protection Department has a crew dedicated to providing maintenance to Lady Bird Lake and 13 miles of shoreline. The crew works on a preventative maintenance schedule and will get to this area sometime within the month.
-
Trash near riverbank. There is alot of trash under I-35 near the water’s edge between the parking lot and water on the north shore of town lake. This is affecting the ducks, water quality, and the recreational use of the lake.
CLOSED #25-00182376Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Transfer. Details Please transfer this Service Request to PARD, photo is attached of trash along the shoreline.
-
3 scooters laying within 5 feet of one another under south congress bridge in lady bird lake
CLOSED #25-00167742Cleared Debris in Water - Close SR. Class: WORKORDER Created By: Log Type: CLR_DEBRIS_WATER Summary: 05/27/25 L.B.L Debris Issues. Details went to find a scooter under south congress bridge, the water was real murky or dark so didnt see nothing.
-
Garbage everywhere from homeless camp next to these garbage cans.
CLOSED #25-00161179Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigation Details Please transfer this service request to the Parks and Recreation Department, the trash is on the trail grounds by Lady Bird Lake. (see photo in attachments).
-
Trash and broken glass in parking lot under I-35 on north shore of town lake. Area frequently visited by barefoot kids and wildlife.
CLOSED #25-00156199Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigations. Details Please transfer this Service Request to the Parks and Recreation department. No a watershed issue. A photo is attached.