Reports (3,672)
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Drainage Pond Maintenance
CLOSED #24-00433819Vegetation Maintenance - Close SR. Class: SRCreated By: Log Type: VEG_MAINTENANCESummary: Pond Flag 1012Details*Pond Flag 1012:*I spoke with the customer today, December 4, 2024. I determined that the area in question actually between her property and her neighbor's property to the north. The concrete channel is located on her neighbor's property and the vines are growing from the channel over her fence. This is not part of the pond maintenance polygon but, Open Waterways may address it. I am forwarding this to Open Waterways to determine next course of action.
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Drainage Pond Maintenance
CLOSED #24-00433763Vegetation Maintenance - Close SR. Class: SRCreated By: Log Type: VEG_MAINTENANCESummary: Pond Flag 1498Details*Pond Flag 1498:*This pond should be maintained twice per year; however, it doesn't appear to have received any maintenance from our contractor since January 2024. I have made the contractor aware of this and requested they visit the pond at their earliest convenience. I will also inspect the pond to determine if we need to hire our tree contractor to remove the tree.
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Drainage Pond Maintenance
Directly behind my residence at 10709 Sea hero Lane is a city of Austin water drainage ditch. Every few weeks when the city contractor comes to cut the grass, they cut the lock and leave it wide open for transients and children to enter the drain pipes. Please fix immediately. This is probably the 8th or 9th report I’ve had to make on this.
CLOSED #24-00430032No Work Planned - No Problem Found - Close SR. Class: SRCreated By: Log Type: NO_PROBLEMFOUNDSummary: InvestigationDetailsDuring investigation gate was found left unlocked, closed gate and replaced lock.
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Drainage Pond Maintenance
CLOSED #24-00427938Vegetation Maintenance - Close SR. Class: SRCreated By: Log Type: VEG_MAINTENANCESummary: Pond Flag 1553Details*Pond Flag 1553:*This pond is maintained four times per year and was last maintained on July 8, 2024. It should have been maintained again in September but the previous contractor was behind schedule. The contractor has this pond prioritized for December maintenance and it should be maintained before mid-December.
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Drainage Pond Maintenance
Sofa in the drain
CLOSED #24-00424737Future Work Scheduled - Close SR. Class: SRCreated By: Log Type: WO_CREATEDSummary: InvestigationDetailsWork order 24-185965 was created and assigned on 10/09/2024 and is in queue.
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Drainage Pond Maintenance
CLOSED #24-00421374No Work Planned - No Problem Found - Close SR. Class: SRCreated By: Log Type: NO_PROBLEMFOUNDSummary: InvestigationDetailsDuring investigation it was found that the illegally dumped items had already been removed from this location.
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Drainage Pond Maintenance
Pond aerator or fountain to help with harmful algae growth.
CLOSED #24-00420520No Work Planned - No Problem Found - Close SR. Class: SRCreated By: Log Type: NO_PROBLEMFOUNDSummary: No actual problem with aerator.DetailsA concern from a citizen was received regarding an aerator/fountain that wasn't working. However, this wet pond has no aerator/fountain. Per construction notes within C8-97-0123 it wasn't designed to have one. The changing of the seasons in conjunction with regular rainfall should remedy any algae concerns. Algae is currently present but not to the extent that it is covering or suffocating the pond.
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Drainage Pond Maintenance
CLOSED #24-00418641No Work Planned - No Problem Found - Close SR. Class: SRCreated By: Log Type: NO_PROBLEMFOUNDSummary: InvestigationDetailsDuring investigation it was determined that the property is owned and maintained by Continental Homes of Texas LP.