Requests (16,090)

Contacted - Provided Information - Close SR. I submitted an AB+ C portal support trouble ticket (INC0556496) and called the customer to inform them of the next steps.

Contacted - Provided Information - Close SR. I spoke with the customer provided him with the cashier's office contact 512 974-7045 to confirm that payment has been received Customer will reach out to them directly if they need additional assistance they will contact Code Connect at 512 974-2633.

Contacted - Provided Information - Close SR. Spoke with the customer; however, the call had poor reception/connection issues, which made it difficult to obtain complete information. The customer mentioned having questions regarding Zoning, but specific details could not be confirmed due to the call quality. Advised the customer to contact Code Connect at 512-974-2633 for further assistance. A property profile was not pulled, as an address was not provided.

Contacted - Provided Information - Close SR. Spoke with customer they said that the inspector has already address the issue and approved for final they've been approved for final.

Contacted - Provided Information - Close SR. I contacted the customer and informed her to use the chat feature on Monday to request an update.

Contacted - Left Message - Close SR. I called the customer, but there was no response. I left a voicemail advising them to contact the cashier's office.

Contacted - Provided Information - Close SR. I spoke with customer and was able to confirm that They have registered as general contractors with the permitting office.

Contacted - Provided Information - Close SR. Please have your architect call us back directly at 512-974-2633 for assistance with that download.

Contacted - Provided Information - Close SR. I contacted the customer and provided the contact information for the Commercial Intake team. Additionally, I shared the front desk number to contact the BTCS team.

Contacted - Email Sent - Close SR. I called the customer, but there was no response. I emailed them the link to modify the existing permit and provided the contact information for the BTCS team.