Austin 311

Requests (1,662)

  • Erosion

    7505 Rockpoint Dr, Austin

    We are experiencing significant creek bank erosion caused by stormwater discharge from a city storm drain outfall on our rear easement. The storm drain is a 4’ underground pipe that discharges into the dry creek bed between EdgeRock Dr and Rockpoint Dr, exiting halfway through our property. Since the recent long-cell microburst storm, we have lost a large tree (which acted as a natural erosion barrier), and erosion has worsened dramatically. Large amounts of soil are washing away with every rain

    OPEN #25-00240162

  • Erosion

    1114 E 3rd St, Austin

    CLOSED #25-00236840

    No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Investigation Details During investigation attempted to contact customer, left message 07/14/2025 at 07:42am, no return call received. This appears to be a private property concern. Watershed protection does not have any assets on this property. .

  • Erosion

    404 W Powell Ln, Austin

    CLOSED #25-00234196

    Future Work Scheduled - Close SR. Class: SR Created By: Log Type: WO_CREATED Summary: Investigation Details work order #25-202366 has been created for field engineering. no contact info. listed. .

  • Erosion

    1603 Taylor Gaines St, Austin

    CLOSED #25-00226908

    No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Investigation Details During investigation it was determined that this is a private property concern. The property owner is responsible for maintenance. Watershed protection does not have any assets in the location of concern.

  • Erosion

    2624 Metcalfe Rd, Austin

    Drainage from Edgewick Community Association is going into the retaining wall, through the fence and now there’s erosion on the hill that’s creating a culvert. The water is coming through the retaining wall behind property at 2624 Metcalfe, unit 11, during regular rainstorm’s. City’s Erosion Dept went out and said it needs to be looked at by Code Enforcement/Dev. Services.

    CLOSED #25-00226099

    Referred to Internal Workgroup - Close SR. Class: SR Created By: Log Type: REF_INTERNAL Summary: Your request has been referred internally to another workgroup Details It was determined that the original service request was to be sent to Watershed Protections Erosion Engineering team for future assessment and not Code Enforcement or Development Services.

  • Erosion

    2624 Metcalfe Rd, Austin

    Drainage from Edgewick Community Association is going into the retaining wall, through the fence and now there’s erosion on the hill that’s creating a culvert. The water is coming through the retaining wall behind property at 2624 Metcalfe, unit 11, during regular rainstorm’s.

    CLOSED #25-00225552

    No Work Planned - Future Project - Close SR. Class: SR Created By: Log Type: FUTURE_PROJ Summary: Investigation Details Upon investigation, the erosion at 2624 Metcalfe Rd was photographed and documented. Watershed's Erosion Engineering team has been notified of this information for future assessment. (see photos in attachments).

  • Erosion

    5336 Agatha Cir, Austin

    Erosion alongside house

    CLOSED #25-00218613

    Future Work Scheduled - Close SR. Class: SR Created By: Log Type: WO_CREATED Summary: Investigation Details Work order number 25-202510 has been created for Watershed Protection Field Engineering to assess the site at 5336 Agatha Cir.

  • Erosion

    404 W Powell Ln, Austin

    CLOSED #25-00217100

    Future Work Scheduled - Close SR. Class: WORKORDER Created By: Log Type: WO_CREATED Summary: Investigations. Details Please have your crews evaluate this area. The initial service request was transferred to Austin Water Utility because a broken water line, as shown in the attached photos, was causing erosion. However, it has since been rerouted back to Watershed. I have included the photos for reference.

  • Erosion

    504 Farley Dr, Austin

    CLOSED #25-00201301

    Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigation Details Upon investigation, Watershed utilities in the area are not causing erosion of the pavement. The citizen was contacted and informed me that the pavement in front of their property is eroding. Please transfer this service request to Street and Bridge Operations for pavement fixture. Photos of the erosion and Right of Way are attached. (see photos in attachments).

  • Erosion

    4802 Precipice Cv, Austin

    CLOSED #25-00201022

    No Work Planned - Future Project - Close SR. Class: SR Created By: Log Type: FUTURE_PROJ Summary: Investigation Details During investigation it was determined that there is a file regarding the erosion at this site. The photos have been added to the folder, and an email has been sent to the engineering team.

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