Austin 311

Requests (3,118)

  • Telecommunication/Gas Utility Complaint

    411 E 31st St, Austin

    CLOSED #25-00218479

    Contacted Resident- Close SR. Provider email - We investigated the concern outlined below and confirmed that the work was conducted at 3006 Duval Street, Austin, TX 78705, which is just down the road from 411 E 31st Street, Austin, TX 78705. The work at 3006 Duval Street was completed on June 27, 2025. On July 1, 2025, I spoke with Mai Slater by phone and informed her that no work had been performed on her property. She appreciated the clarification.

  • Telecommunication/Gas Utility Complaint

    6610 Lost Horizon Dr, Austin

    CLOSED #25-00215764

    Unable to Contact Citizen - Close SR. Provider reply - address is not associated with Google Fiber. Will forward to AE for further investigation.

  • Telecommunication/Gas Utility Complaint

    412 W Alpine Rd, Austin

    Downed wire tangled in tree - dangling dangerously close to our fence

    CLOSED #25-00212187

    Unable to Contact Citizen - Close SR. Forwarded complaint to AE for further help. They will open a NJUN ticket to assist.

  • Telecommunication/Gas Utility Complaint

    517 Vargas Rd, Austin

    Severed comms line

    CLOSED #25-00211881

    Unable to Contact Citizen - Close SR. Forwarded complaint to AE for further help. They will open a NJUN ticket to assist.

  • Telecommunication/Gas Utility Complaint

    1282 Cometa St, Austin

    Utility lines down. After the hail storm there are many utility lines hanging to the ground in the neighborhood

    CLOSED #25-00211872

    Unable to Contact Citizen - Close SR. Forwarded complaint to AE for further help. They will open a NJUN ticket to assist.

  • Telecommunication/Gas Utility Complaint

    1218 Springdale Rd, Austin

    Power lines dangling

    CLOSED #25-00211813

    Unable to Contact Citizen - Close SR. Forwarded complaint to AE for further help. They will open a NJUN ticket to assist.

  • Telecommunication/Gas Utility Complaint

    11406 Charred Oak Dr, Austin

    CLOSED #25-00211523

    Unable to Contact Citizen - Close SR. Forwarded to AE-Will create NJUNS ticket to address concern. Work does not belong to Google per provider email.

  • Telecommunication/Gas Utility Complaint

    7000 Northeast Dr, Austin

    Loud popping electrical sounds coming from wires, intermittent but doesn’t sound good.

    CLOSED #25-00211261

    Unable to Contact Citizen - Close SR. Forwarded complaint to AE for further help. They will open a NJUN ticket to assist.

  • Telecommunication/Gas Utility Complaint

    7124 Vallecito Dr, Austin

    CLOSED #25-00210501

    Unable to Contact Citizen - Close SR. Forwarded to AE-Will create NJUNS ticket to address concern. Work does not belong to Google per provider email.

  • Telecommunication/Gas Utility Complaint

    4107 Honeycomb Rock Cir, Austin

    Wires hanging dangerously from utility poles at 4107 Honeycomb Rock Cir and neighboring yards. Pole number 304603 4104

    CLOSED #25-00208770

    Unable to Contact Citizen - Close SR. Forwarded complaint to AE for further help. They will open a NJUN ticket to assist.

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  • Telecommunication/Gas Utility Complaint (Remove)
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