Requests (3,943)

Future Work Scheduled - Close SR. Class: SR Created By: Log Type: WO_CREATED Summary: Investigation Response Details Spoke to the City contractor who maintains this site.  The cover of the stilling basin rusted out so could not be put back on.  Directed the contractor to repair the cover and reinstall it. The pond is currently on a list of multiple ponds in the neighborhood to have liners and pumps and panels repaired. .

Site Being Monitored - Contact Caller - Close SR. Class: SR Created By: Log Type: SITE_MONITOR Summary: Inspection on 10/22/25 Details There is a question as to whether this is a commercial or residential pond. I did see the encampment, however, it is outside of the pond area. Once a determination is made, the appropriate steps will be made to get this pond back into compliance.

Referred to Internal Workgroup - Close SR. This Service Request was identified during a routine quality control process. This Service Request was not received by Austin Watershed Protection's work order management system and became overdue. A new SR 25-00374157 has been created and will be investigated. An investigator will follow up within 10 business days.

Future Work Scheduled - Close SR. Class: WORKORDER Created By: Log Type: WO_CREATED Summary: Investigation Details During investigation it was determined that there is trash along the pond bank that needs to be removed.

Future Work Scheduled - Close SR. Class: WORKORDER Created By: Log Type: WO_CREATED Summary: Investigation Details During investigation it was determined that there is erosion damage to the berms that needs to be addressed.

Future Work Scheduled - Close SR. Class: WORKORDER Created By: Log Type: WO_CREATED Summary: Investigation Details During investigation it was determined that sediment removal at the pond inlet is needed. There appears to be beaver activity damaging the berm in several areas.

Future Work Scheduled - Close SR. Class: WORKORDER Created By: Log Type: WO_CREATED Summary: Investigations Details  Please go out to remove mattress from wet pond. See attached photos. .

Future Work Scheduled - Close SR. Class: WORKORDER Created By: Log Type: WO_CREATED Summary: Investigations Details Please cut and remove fallen tree and any debris within channel only. See attached photos.

No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Investigations Details During investigation it was found that this location has been previously investigate and the tree and branch are within the property boundaries of the home owner. This will be the responsibility of the home owner to remove. There are no actions for Watershed to take at this time. See attached photos.

Referred to Internal Workgroup - Close SR. Thank you for reporting this issue to City of Austin. This homeless encampment site has been handed over to our Homeless Coordinator Francisco Andrada Jr. who handles the Watershed Protection Department's homeless concerns. Email: francisco.andradajr@austintexas.gov Office: 512-974-1205. With further issues or questions, please call 311.