Requests (4,363)

Issue Repaired - Close SR. Class: WORKORDER Created By: Log Type: ISSUE_REPAIRED Summary: Vandalism wire theft from site lighting. Anti theft equipment ordered for repairs, see details box Details Wires In the area were stolen and the cover plates for the lighting poles vandalized during the theft. New specialized anti theft handhole covers and locks are being ordered and site circuit repairs are currently in the process of being contracted out to electrical companies. It will be a few weeks for all the materials and labor to be assessed and installation be completed. This. 3-1-1 work order request is being closed out in system before work has been completed to clear out all the multiple requests from a magnitude of different people and to have saved in the records so requesters can see the response and get updated on the situation.

Issue Repaired - Close SR. Class: WORKORDER Created By: Log Type: ISSUE_REPAIRED Summary: Vandalism wire theft from site lighting. Anti theft equipment ordered for repairs, see details box Details Wires In the area were stolen and the cover plates for the lighting poles vandalized during the theft. New specialized anti theft handhole covers and locks are being ordered and site circuit repairs are currently in the process of being contracted out to electrical companies. It will be a few weeks for all the materials and labor to be assessed and installation be completed.

Issue Repaired - Close SR. Class: WORKORDER Created By: Log Type: ISSUE_REPAIRED Summary: First responder emergency shut of master switch removed because of ongoing issues Details the master controller switch for easy access to site lighting power shut down which was inside the tennis court under the panel clearly label and locked out has continuously been broken into by vandals, regular citizens, and site staff and turned of for so many unknown reasons. Since the issue has consisted, the device has now been removed and the safety system rewired as to not be able to be interacted with by normal means. This was completed on 12/10/25.

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: send to Austin Energy Details.

No Issue Found - Close SR. Class: WORKORDER Created By: Log Type: NO_ISSUE Summary: nothing found not sure what happen Details.

Issue Repaired - Close SR. Class: WORKORDER Created By: Log Type: ISSUE_REPAIRED Summary: Vandalism at electrical unit required power deenergized for structural repairs. Completed 12/3/25 Details Damage caused by a break in at the electrical room on 11/26/25 required the power to be de-energized for staff safety while repairs to the structure were ongoing. The necessary repairs were completed on 12/3/25 and the power has been restored for the lighting.

No Issue Found - Close SR. Class: WORKORDER Created By: Log Type: NO_ISSUE Summary: no issue found Details.

Issue Repaired - Close SR. Class: WORKORDER Created By: Log Type: ISSUE_REPAIRED Summary: Bmx skating park Details Lights have been restored.

No Issue Found - Close SR. Class: WORKORDER Created By: Log Type: NO_ISSUE Summary: Updated information in separately created request. See WO# 561275 for updates and completion Details.

Issue Repaired - Close SR. Class: WORKORDER Created By: Log Type: ISSUE_REPAIRED Summary: Bmx skating park Details Lights have been restored.