Requests 1,318 of 2,033,651 · 2 filters applied

Program Team Contacted Requester - Close SR. Program team contacted the resident via phone on 9/9/2026. Resident is needing assistance getting into permanent housing. Informed the Housing Department does not place people into permanent housing, transferred to Homeless Strategy Office, and sent follow up email with Homeless Strategy Office contact number, email and website. and provided a few shelters options.

Program Team Contacted Requester - Close SR. Program team contacted the resident via email on 9/3/2026 and informed the resident that the Housing Department rental assistance program has ended and provided resources that may be able to assist.

Program Team Contacted Requester - Close SR. Program team (Pam) contacted the resident on September 8th, 2026. and informed that they are not eligible for the program due to their home being located in a flood zone.

Program Team Contacted Requester - Close SR. Program team contacted the resident and informed the Housing Department rental assistance program has ended and provided community resources that may be able to assist.

Program Team Contacted Requester - Close SR. Program team contacted resident via email on 8/26/2026 and informed the Housing Department rental assistance program has ended and provided a list of community resources that may be able to assist.

Referred to 311 for Further Review- Close SR. Resident has submitted multiple service request with same name, different address, and email address that are no able to receive emails. Unable to assist with the assistance the resident is requesting.

Program Team Contacted Requester - Close SR. Program team (Amy) contacted the resident via email on 8/24/2026 and provided a summary of programs available and information to apply and qualify.

Program Information Sent - Close SR. Program information sent to the resident via email on 8/24/2026 providing available programs and how to qualify and apply.

Program Team Contacted Requester - Close SR. Program team contacted resident via email on 8/24/2026 and informed the Housing Department rental assistance program has ended and provided a list of community resource that may be able to assist.

Program Team Contacted Requester - Close SR. Program team (Kari) contacted resident on 8/19/2026 and discussed program guidelines and submitted residents' information into online application system. Resident was assigned a non-profit and informed of 4 month waiting period.