Austin 311

Requests (3,723)

  • Park - Tree Issues

    1157 Chicon St, Austin

    CLOSED #25-00017992

    Referred to 311 For Further Review - Close SR. Based on the information provided this service request needs to be forwarded to Transportation Public Works.

  • Park - Tree Issues

    7821 West Rim Dr, Austin

    Nature preserve (Stillhouse hollow) - dead tree clearing and brush management. Concerned for fire risk

    CLOSED #25-00017098

    Issue Resolved -- Close SR.

  • Park - Tree Issues

    7706 Creston Ln, Austin

    Tree trimming is needed to keep branches from ripping the awning. PARD sent someone out about a year ago, but they did not cut the tree back enough.

    CLOSED #25-00016115

    Issue Resolved -- Close SR. Work order has been completed.

  • Park - Tree Issues

    8323 Jamestown Dr, Austin

    CLOSED #25-00013468

    Referred to Non COA Entity - Close SR. The trees have been assessed and there is an ongoing discussion about management of this location. I will reach out to the requester when our crews are able to access and prune the trees on the lot. PARD - Forestry is unable to enforce any issues regarding fire, campers, or clean ups.

  • Park - Tree Issues

    7501 Longview Rd, Austin

    CLOSED #25-00013368

    Referred to 311 For Further Review - Close SR. I conducted a site inspection and confirmed that no impact to private property has occurred due to tree failure(s). Also, according to the requester, her primary concern is the potential for a wildfire accruing in public land and impacting their property (2909 W William Cannon Dr, Austin, TX 78745) due to overgrown and unmaintained vegetation within the Stephenson Nature Preserve land. This request should be forwarded to the Austin Fire Department Wildfire Division so they can assess fire risk at this site and inform the requester about her options.

  • Park - Tree Issues

    14212 Sandrock Bnd, Austin

    CLOSED #25-00011626

    Referred to 311 For Further Review - Close SR. This is not a tree issue.

  • Park - Tree Issues

    507 Baylor St, Austin

    CLOSED #25-00010880

    Referred to 311 For Further Review - Close SR. Issue is not tree related. Guy wire from light has snapped and need to be reattached.

  • Park - Tree Issues

    1500 Robert Weaver Ave, Austin

    Two large live oak trees on city property has low hanging branches touching the sidewalk and blocking wheelchair access. Needs trimming and arborist says it's city responsibility.

    CLOSED #25-00010606

    Referred to 311 For Further Review - Close SR. This issue is not located on parks and recreation owned or maintained property.

  • Park - Tree Issues

    5600 W William Cannon Dr, Austin

    CLOSED #25-00008210

    Referred to 311 For Further Review - Close SR. I spoke with the requester and confirmed that her concern is not with trees impacting park amenities, but with tree debris blocking water drainage infrastructure to Onion Creek during heavy rains between Pleasant Valley RD. and Salt Springs Dr., which is creating driving and accessibility hazards for residents in the areas adjacent to and/or near Salt Springs Neighborhood Park. Request needs to be forwarded to either Austin Water or Watershed Protection Departments.

  • Park - Tree Issues

    1712 Toomey Rd, Austin

    Please trim lower branches to raise canopy and remove stakes (have been in the ground for years). Located along the trail. See attachment for location

    CLOSED #25-00005350

    Issue Resolved -- Close SR. Issue resolved.

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