Requests (1,742)

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: transfer to Austin Water Details This is a leaking fire hydrant and has a picture of the hydrant attached. Watershed has no pressurized systems. Please transfer this to Austin Water. Thank you.

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigation Details Upon investigation, Watershed infrastructure is clear of any debris or blockage. Please transfer this service request to Street and Bridge Operations for further investigation. Photos are available.

No Work Planned - Future Project - Close SR. Class: SR Created By: Log Type: FUTURE_PROJ Summary: Investigation Details Watershed Protection has received your service request and the information you have provided has been reviewed by an investigator.  The current erosion has been documented but does not reach a level that necessitates current action however our department will continue to monitor the situation as it changes.   Thank you for providing the Watershed Protection Department with valuable information about the condition of our Waterway.   .

No Work Planned - Future Project - Close SR. Class: SR Created By: Log Type: FUTURE_PROJ Summary: Investigation Details Watershed Protection has received your service request and the information you have provided has been reviewed by an investigator.  The current erosion has been documented but does not reach a level that necessitates current action however our department will continue to monitor the situation as it changes.   Thank you for providing the Watershed Protection Department with valuable information about the condition of our Waterway.   .

No Work Planned - Future Project - Close SR. Class: SR Created By: Log Type: FUTURE_PROJ Summary: Investigations Details We have investigated the site and sent our documentation to our Field Engineering team. They are aware of the site and will add this documentation to their files. Once an engineer reviews this documentation they will contact you for an additional assessment. No work has been planned at this time.

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigations Details During investigation it was found that this looks like construction runoff being that this house in currently under construction. Please for to Code Enforcement for further investigation. See attached photos.

No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Returned call. Close CSR Details The citizen is concerned about erosion near the bank of the tributary in the North Star Grow Zone. I responded that it is not necessary to install gabions or other engineered erosion control there. Instead, the recent tree planting there and extension of the Grow Zone will help stabilize the bank while protecting the natural channel and existing trees and vegetation. .

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigation Details During investigation it was determined that the area of concern in Parks and Recreation Department property. See attached photos. This needs to be sent to Parks and Recreation Department.

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Investigation Details During investigation it was determined that the area of concern is Texas Department of Transportation property. See attached photo. This needs to be sent to Texas Department of Transportation.

Referred to Internal Workgroup - Close SR. Class: SR Created By: Log Type: REF_INTERNAL Summary: Your request has been referred internally to another workgroup Details Work Group referred to: Clayton West Contact Email: clayton.west@austintexas.gov Contact Phone Number: Reason for referral: Erosion. Service Request # CSR26-00058398 as a reference.