Requests (3,839)

No Work Planned - No Problem Found - Close SR. Class: SRCreated By: Log Type: NO_PROBLEMFOUNDSummary: Vegetation does not rise to the level of an NOV. No other deficiences.DetailsThis CSR concerns SCMs 401318951 and 401318964. I contacted Mr. Patel on 11/14/2024 to discuss his complaint. I noted that it was for vegetation and asked if he had any other concerns with the SCMs. He did not. Mr. Patel recently sold one of the parcels serviced by the SCMs and was concerned that the new owner was not abiding by their sales obligation to maintain the SCMs. I visited the site on 11/14/2024 and, while there are some patches of Johnson grass present in the flood detention SCM and some vines on some walls and the fence, I did not determine that the vegetation was excessive, impeding function, nor obstructing visibility. Aside from a minor washout of rock placed in a scoured area in the water quality SCM inlet, no other issues were noted. I called Mr. Patel back and discussed that we're not strict in enforcing vegetation issues when they do not present a problem with one of the above; therefore, I did not think an NOV was warranted. He understood and thanked me for promptly looking into it. Photographs of my observations are attached.

Future Work Scheduled - Close SR. Class: SRCreated By: Log Type: WO_CREATEDSummary: Site visit and phone call to concerned citizen.DetailsSite visit in response to 311. SCM is currently non-compliant for standing water and debris and is being cited under WO# 24-188868. No further action needed to fulfill 311; closing CSR.

Future Work Scheduled - Close SR. Class: SRCreated By: Log Type: WO_CREATEDSummary: InvestigationDetailsDuring investigation it was determined that the fence has several loose and or broken pickets but is otherwise structurally sound. Created work order 24-188876 to have fence pickets repaired/replaced as necessary.

Vegetation Maintenance - Close SR. Class: SRCreated By: Log Type: VEG_MAINTENANCESummary: Pond Flag 1012Details*Update:*Upon further investigation this address is located outside of the pond maintenance area. The area behind the address provided is owned by the Bradshaw Crossing Master Community and is the responsibility of this entity. Please refer to the attached map.

Vegetation Maintenance - Close SR. Class: SRCreated By: Log Type: VEG_MAINTENANCESummary: Pond Flag 964.1Details*Pond Flag 964:*This pond was visited two weeks ago with the contractor who maintains this pond. The contractor explained that the water level was very low due to the drought. They worked on removing some of the invasive species and planting some native species. They will return to this pond to continue this work. They also removed some trash from the pond. At this time there is nothing more that can be done to improve the water level.

Future Work Scheduled - Close SR. Class: WORKORDERCreated By: Log Type: WO_CREATEDSummary: InvestigationDetailsGate is missing hardware, replace hardware.

Future Work Scheduled - Close SR. Class: SRCreated By: Log Type: WO_CREATEDSummary: Work Order CreatedDetailsThis service request was identified as overdue during a quality control process. Work Order25-195264 has been created and assigned to the appropriate work group to make the repairs. You may contact512-974-2540 to follow up on the status of the work order.

Vegetation Maintenance - Close SR. Class: SRCreated By: Log Type: VEG_MAINTENANCESummary: Flag 519Details*Pond Flag 519:*This pond is maintained four times annually. It was last maintained in May. It should have been maintained in September; however the contractor has been behind schedule. Watershed hired a second contractor to help them get caught up. This pond is on the schedule for November. I have informed the contractor about the service request so they can prioritize their work load accordingly.

Vegetation Maintenance - Close SR. Class: SRCreated By: Log Type: VEG_MAINTENANCESummary: Pond Flag 702Details*Pond Flag 702:*This pond is maintained four times per year and was last maintained on July 15, 2024. This pond was on the schedule for September; however, the contractor has been behind schedule. Watershed hired a second contractor to help with the work load. The new contractor started two weeks ago and is quickly getting us caught up. This pond is on their schedule and should be maintained in the next two weeks.

No Action Needed - Private Flooding Issue - Close SR. Class: SRCreated By: Log Type: NO_ACTION_PRVTSummary: On-site meeting; no further action necessary.DetailsI met on-site with HOA President Gloria Krinsky to look at the Flood Detention and Sedimentation/Sand Filtration basins on her property. She is seeking documentation regarding the compliance status of the SCMs. Both of these SCMs were inspected in March 2024 and found to be compliant. I explained how she could receive those reports via PIR and provided her the link. No further action needed.