Requests (3,944)

Future Work Scheduled - Close SR. Thank you for reporting this issue to City of Austin. This homeless encampment site has been handed over to our Homeless Coordinator Francisco Andrada Jr. who handles the Watershed Protection Department's homeless concerns. Email: francisco.andradajr@austintexas.gov Office: 512-974-1205. With further issues or questions, please call 311.

Vegetation Maintenance - Close SR. Class: SR Created By: Log Type: VEG_MAINTENANCE Summary: Pond Flag 98 Details *Pond Flag 98: * This pond is maintained four times per year:  March, June, September and December.  The pond was last maintained June 13, 2025.   This pond will be maintained by the end of the month.

No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Site visit to compliant ponds. No further action needed. Details Conducted site visit on 9/17/25 to investigate a claim of illegal dumping.  However, even though the basins could currently stand to be mowed, they are both compliant.  There is no visible trash anywhere within the basins.   These basins were cited for excessive vegetation and trash & debris on 11/20/24 (no response) and again on 3/5/25.  They were then cleaned up and released on 6/20/25.  Even though I was never contacted, the issues at that time were addressed. .

Future Work Scheduled - Close SR. Class: WORKORDER Created By: Log Type: WO_CREATED Summary: Investigation Details During investigation it was determined that the channel needs to be cleared of debris and vegetation.

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Tree limb is in the 10' PUE Needs AE for tree maintenance. Details Went to location; Contacted citizen; Needs tree maintenance. The location of the fallen tree limb is in the 10' PUE. See attachment. Sent SCR back to dispatch.

Vegetation Maintenance - Close SR. Class: SR Created By: Log Type: VEG_MAINTENANCE Summary: Pond Flag 1498 Details  *Pond Flag 1498:*  Prior to this service request, I had requested a quote from a contractor who repairs and/or builds fences.  I am waiting for his quote so we can proceed with the fence repair or replacement.      I spoke to the customer who made the request to let her know we were waiting for the quote and to expect a new fence there in the next couple of months.    .

Vegetation Maintenance - Close SR. Class: SR Created By: Log Type: VEG_MAINTENANCE Summary: pond flag 51 Details *Pond Flag 51: * This pond is maintained six times per year: January, April, May, June, September and October.  It was last maintained on June 13, 2025.  This pond is on the maintenance list for September.  I will let the contractor know about this service request so they can plan their workload accordingly.   .

No Work Planned - No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEMFOUND Summary: Investigations Details During investigation there was no trash or debris found in the only Watershed maintained infrastructure at this location. There are no actions for Watershed to take at this time. See attached photos.

Vegetation Maintenance - Close SR. Class: SR Created By: Log Type: VEG_MAINTENANCE Summary: Pond Flag 111 Details *Pond Flag 111:  *This pond is maintained six times per year.  To date this year it was maintained on January 4, 2025, March 31, 2025, May 2, 2025, and July 11, 2025.  This pond will be maintained next in October and again in November.  I will let the contractor know about this service request so they can prioritize this pond's maintenance in October.  .

Referred to TxDOT - Close SR. Class: SR Created By: Log Type: REF_TXDOT Summary: Investigation Details During investigation it was determined that this area is owned and maintained by Texas Department of Transportation. The property owner is responsible for maintenance. A report can be made at https://www.txdot.gov/about/contact-us/remort-an-issue.html.