Reports (21)

Referred to Internal Workgroup - Close SR. Class: SRCreated By: Log Type: REF_INTERNALSummary: Your request has been referred internally to another workgroupDetailsWork Group referred to: Watershed Protection Department Field Operations investigations Contact Email: wpdfieldops311@austintexas.gov Contact Phone Number:512-974-3350 Reason for referral: Based on the complaint and attachments provided, Field Operations is better suited to handle this issue. Service Request # CSR24-00328158 as a reference.

Referred to 311 For Further Review - Close SR. Class: SRCreated By: Log Type: CSR_FEEDBACKSummary: Incident of this kind is not investigated by the spill response teamDetails.

Referred to 311 For Further Review - Close SR. Class: SRCreated By: Log Type: CSR_FEEDBACKSummary: Details.

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Recommend routing this SR to DSD Code. Details WPD reviewed SR photographs and communicated with DSD Code. Not impacting waterway at this time. Overflowing dumpsters should be routed to DSD Code.

Referred to 311 For Further Review - Close SR. Class: SRCreated By: Log Type: CSR_FEEDBACKSummary: This complaint cannot be addressed by Watershed ProtectionDetailsFreon leaks are not a issue WPD can enforce on. This complaint needs to be routed to APH or perhaps even a state or federal agency. Freon is a gas and cannot cause a liquid spill to a waterway and therefor not a issue WPD can address.

Referred to Other Agency - Close SR. Class: SR Created By: Log Type: REF_EXTERNAL Summary: Color due to recent waterline break at 5210 Manor Road. Details AW repaired the line but requested they come back out to clean roadway. No fish kill observed and no recovery feasible from creek. Color should return to normal as sediment settles.

Referred to Internal Workgroup - Close SR. Class: SR Created By: Log Type: REF_INTERNAL Summary: Your request has been referred internally to another workgroup Details Work Group referred to: Frankie Andrada Contact Email:Francisco.AndradaJr@austintexas.gov Contact Phone Number: 512-974-1205 Reason for referral: Homeless encampment cleanup Service Request # CSR24-00310032 as a reference.

Investigated - Pollution Mitigated - Close SR. Class: SR Created By: Log Type: INV_MITIGATED Summary: Details.

Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Leaves blown into the street is considered littering Details Hello, leaves blown into the street is a violation of City Code 10-5-42 /Littering Prohibited/, enforced by Austin Police Department. If the complaint alleges disposal of landscape waste to a watercourse (e.g. storm drain), WQC (environmental spills) will take lead.

Investigated - Pollution Mitigated - Close SR. Class: WORKORDER Created By: Log Type: INV_MITIGATED Summary: Motor oil recovered for disposal. Details Used motor oil in drain pan has been picked up for disposal at City of Austin Household Hazardous Waste yard.