Requests (1,934,150)
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Standing Water
510 W 26th St, AustinWe have notified my apartment, Grandmarc Austin, about the health hazard of mold growing in our dishwater for the past month. My roomates and I have all sent in maintenance requests and spoke in person with staff and this issue has not been resolved nor has meaningful action taken place. As I personally have fallen sick while living in the apartment, I do not find it acceptable to reside in a health hazardous environment; of course, the dishwasher is completely unusable and has been for a while.
OPEN #26-00018289 -
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Road Markings/Striping - New
515 N Ih 35 Svrd NB, AustinNeed bike posts as a barrier for this left straight lane. A lot of people keep doing illegal lane crossovers from the right side when it’s a solid white line causing accidents or causing a backup on the 6th st exit ramp. I have a full video if needed.
OPEN #26-00018284 -
Austin Energy Street Light Issue - Address
4509 Shoal Creek Blvd, AustinStreet light out
NEW #26-00018279 -
Austin Energy Street Light Issue - Address
2708 E 13th St, AustinThe street light has gone out in front of 2709 E 13th St
NEW #26-00018274 -
Outdoor Commercial Venue Music Complaint
718 W 6th St, AustinSpecific bar or bars unknown, but music (poundings bass) again is clearly audible a block or blocks away and stories above the street. Amplified music on W 6th St has a cutoff time on Friday night of midnight. This cutoff time is earlier than it is for (dirty) E 6th St bars. Please don’t close this 311 report as dupe, or sound within acceptable limits when closing this 24 hours later. Please note which venues were monitored & when.
CLOSED #26-00018242Refer to APD - Close SR. Investigated location for loud outdoor music. Inspections were conducted at Willow Bar, Green Light Social, and Woody's. No outdoor amplification was observed at any of these locations. Indoor bass levels were verified at Green Light Social, Marfa Lights Bar, Benny's Room, and The Betty in that block of west 6th St. Municipal code permits indoor amplification until 2:00 a.m. and does not specify a decibel limit for indoor bass. Inspector requested levels be lowered from management. Refer to APD for any follow-up action.
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Animal Proper Care
12710 Acadian Trl, AustinDog constantly barking in distress throughout the day and night. Owners have left the dog out 24/7 even when temp is freezing before. The dog has no shelter but a small concrete patio.
OPEN #26-00018239 -
Injured / Sick Animal
5419 S Congress Ave, AustinCLOSED #26-00018232Contact Made - Close SR. Job#25302 - - - Made Contact - Injured Animal - Delivered.
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Traffic Signal - Maintenance
5501 Duval Rd, AustinOPEN #26-00018221