Requests (1,934,150)

  • Standing Water

    510 W 26th St, Austin

    We have notified my apartment, Grandmarc Austin, about the health hazard of mold growing in our dishwater for the past month. My roomates and I have all sent in maintenance requests and spoke in person with staff and this issue has not been resolved nor has meaningful action taken place. As I personally have fallen sick while living in the apartment, I do not find it acceptable to reside in a health hazardous environment; of course, the dishwasher is completely unusable and has been for a while.

    OPEN #26-00018289
  • Dead Animal Collection

    1203 W Oltorf St, Austin

    Dead cat

    OPEN #26-00018288
  • Shared Micromobility

    700 E Riverside Dr, Austin

    Scooter in creek

    OPEN #26-00018287
  • Road Markings/Striping - New

    515 N Ih 35 Svrd NB, Austin

    Need bike posts as a barrier for this left straight lane. A lot of people keep doing illegal lane crossovers from the right side when it’s a solid white line causing accidents or causing a backup on the 6th st exit ramp. I have a full video if needed.

    OPEN #26-00018284
  • Austin Energy Street Light Issue - Address

    4509 Shoal Creek Blvd, Austin

    Street light out

    NEW #26-00018279
  • The street light has gone out in front of 2709 E 13th St

    NEW #26-00018274
  • Specific bar or bars unknown, but music (poundings bass) again is clearly audible a block or blocks away and stories above the street. Amplified music on W 6th St has a cutoff time on Friday night of midnight. This cutoff time is earlier than it is for (dirty) E 6th St bars. Please don’t close this 311 report as dupe, or sound within acceptable limits when closing this 24 hours later. Please note which venues were monitored & when.

    CLOSED #26-00018242

    Refer to APD - Close SR. Investigated location for loud outdoor music. Inspections were conducted at Willow Bar, Green Light Social, and Woody's. No outdoor amplification was observed at any of these locations. Indoor bass levels were verified at Green Light Social, Marfa Lights Bar, Benny's Room, and The Betty in that block of west 6th St. Municipal code permits indoor amplification until 2:00 a.m. and does not specify a decibel limit for indoor bass. Inspector requested levels be lowered from management. Refer to APD for any follow-up action.

  • Animal Proper Care

    12710 Acadian Trl, Austin

    Dog constantly barking in distress throughout the day and night. Owners have left the dog out 24/7 even when temp is freezing before. The dog has no shelter but a small concrete patio.

    OPEN #26-00018239
  • Injured / Sick Animal

    5419 S Congress Ave, Austin

    CLOSED #26-00018232

    Contact Made - Close SR. Job#25302 - - - Made Contact - Injured Animal - Delivered.

  • Traffic Signal - Maintenance

    5501 Duval Rd, Austin

    OPEN #26-00018221

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