Austin 3-1-1

Requests (1,932,912)

  • Lady Bird Lake Debris Issues

    OPEN #26-00014544

  • Parking Violation Enforcement

    1218 W 39th St, Austin

    Vehicle parked in no parking zone

    CLOSED #26-00014542

    Cite Vehicle(s)-Close SR. One Citation Issued.

  • Water Related Issues

    1500 S 1st St, Austin

    Water leak at shut-off valve on sidewalk in front of Cantu's Mexican Imports 1500 S 1st Street.

    CLOSED #26-00014538

    Minor Problem Resolved - Close SR. RESOLUTION: MINOR PROBLEM - RESOLVED, CONTACT AUSTIN WATER DISPATCH CUSTOMER SERVICE CENTER AT 512-972-1000 AND REFERENCE THE FOLLOWING NUMBER FOR MORE DETAILS. SERVICE REQUEST NUMBER: 1442293.

  • Street and Bridge Miscellaneous

    3782 Oak Springs Dr, Austin

    Improve safety of road around Givens District Park. Even though the road going through the park is marked as a one way road, people consistently enter from the wrong direction. This makes the intersection very unsafe for others, as drivers are very unpredictable. I see this happen almost every time I cross by this area.

    CLOSED #26-00014536

    Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Routed to 3-1-1 for reassignment. Details Thank you for your request. Street and Bridge Operations has forwarded this request back to 3-1-1 for the appropriate department assignment.

  • Traffic Signal - Maintenance

    Bolm Rd & Airport Blvd, Austin

    DUPLICATE (CLOSED) #26-00014531

  • Channels/Creeks/Drainage Issues

    715 Post Oak St, Austin

    Dumping into creek. Against Austin city code 10-5-42. Photos and videos can be provided. Austin 911 did nothing. Austin 311 refuses to do anything. Dumping leaves into the creek IS illegal and bad for the enviormebt.

    OPEN #26-00014521

  • Traffic Signal - Maintenance

    Airport Blvd & Bolm Rd, Austin

    DUPLICATE (CLOSED) #26-00014516

  • Traffic Signal - Maintenance

    Airport Blvd & Shady Ln, Austin

    DUPLICATE (CLOSED) #26-00014515

  • Traffic Signal - Maintenance

    Airport Blvd & Bolm Rd, Austin

    DUPLICATE (CLOSED) #26-00014514

  • Traffic Signal - Maintenance

    Spicewood Springs Rd & N Mopac Expy Svrd Sb, Austin

    CLOSED #26-00014513

    Issue Has Been Resolved - Close SR. The City has emergency vehicle preemption at this intersection to help first responders get to emergencies more quickly and safely. After an emergency vehicle passes through, the traffic signal may take a few minutes to return to its normal timing, which could cause a delay for some drivers. We understand this may be an inconvenience at times, but it helps ensure emergency crews can respond as quickly as possible. The City will continue to monitor the intersection and look for ways to reduce delays while keeping emergency response a top priority.

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