Austin 3-1-1

Requests (1,933,006)

  • Animal Protection - Assistance Request

    112 Hergotz Ln, Austin

    OPEN #26-00014809

  • Construction Concerns in Right of Way

    1115 Kinney Ave, Austin

    CLOSED #26-00014804

    Referred to 311 For Further Review - Close SR. Forward to Street and Bridge reference active permit #2026-004084 EX.

  • Traffic Signal - Maintenance

    1700 E Parmer Ln, Austin

    Light cycle at parmer and dessau rd

    CLOSED #26-00014803

    Issue Has Been Resolved - Close SR. The City has recently added emergency vehicle preemption at this intersection to help first responders get to emergencies more quickly and safely. After an emergency vehicle passes through, the traffic signal may take a few minutes to return to its normal timing, which could cause a delay for some drivers. We understand this may be an inconvenience at times, but it helps ensure emergency crews can respond as quickly as possible. The City will continue to monitor the intersection and look for ways to reduce delays while keeping emergency response a top priority.

  • Parking Sign Maintenance

    1908 Aldrich St, Austin

    Parking sign at 1800 Aldrich Street on the south curb is bent

    OPEN #26-00014797

    Completed. Thank you for your request. We will dispatch a technician to field check this location.

  • Dead Animal Collection

    8522 Empress Blvd, Austin

    Dead animal on sidewalk. Unknown what kind. On west side of Empress Blvd near Davis Lane past the Grand Oaks entrance. About 100 ft from stop sign.

    CLOSED #26-00014796

    Animal Picked Up - Completed - Close SR.

  • Alarm Administration

    6208 Linda Ln, Austin

    OPEN #26-00014794

  • Storm Drain Services

    600 Comal St, Austin

    Damage inlet top

    CLOSED #26-00014793

    Future Work Scheduled - Close SR. Class: WORKORDER Created By: Log Type: WO_CREATED Summary: Investigations. Details Please have your crews perform the necessary repair to the inlet box and upgrade the inlet top. .

  • Loose Dog

    3911 Menchaca Rd, Austin

    CLOSED #26-00014792

    Contact Made - Close SR. Job#25022 - - - Made Contact - Unable to Make Contact - Left Voicemail - Injured Animal.

  • Stray Assistance

    1011 Echo Ln, Austin

    OPEN #26-00014788

  • Traffic Signal - Maintenance

    E Parmer Ln & Harris Ridge Blvd, Austin

    CLOSED #26-00014787

    Issue Has Been Resolved - Close SR. The City has recently added emergency vehicle preemption at this intersection to help first responders get to emergencies more quickly and safely. After an emergency vehicle passes through, the traffic signal may take a few minutes to return to its normal timing, which could cause a delay for some drivers. We understand this may be an inconvenience at times, but it helps ensure emergency crews can respond as quickly as possible. The City will continue to monitor the intersection and look for ways to reduce delays while keeping emergency response a top priority.

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