Requests 2,029,559

No Problem Found - Close SR. No violation found - reported vehicle(s) not at location.

Contacted - Provided Information - Close SR. I contacted the customer, and he was receiving the "payment processing" error. He stated that the payment went through this morning, and he was able to contact the inspector's supervisor to request the inspection.

Referred to 311 For Further Review - Close SR. Summary: Other Entity Details: Details * FolderRSN 13763803 * Case Number 2026-113350 EX * Project Name AWU-2900 OAK CREST AVE-EMERGENCY * FolderType EX * SubType 50688 * WorkCode N/A * Status Active * Description 2375914-2900 OAK CREST AVE-REPLACE WATER SERVICE LINE-EMERGENCY. RESTORATION - Street and Bridge will complete permanent ROW repairs, under existing permit. * Condition ROW TYPE: ASMP Street Level 1, EMERGENCY OPERATIONS RESTRICTED WORK HOURS/DAYS: No restrictions. Activity during overnight hours must be reviewed by the City. TRAFFIC CONTROL PLAN: ROW has not reviewed temporary traffic control proposed for this emergency request, and assumes no liability for emergency traffic control set up. MISC: SUBMIT NEW PERMIT REQUEST, including proposed traffic control, FOR FINAL RESTORATION IF THE RESTORATION IS NOT COMPLETED BY THE EXPIRATION DATE. NOTIFY 311 (512-974-2000) PER THE "RIGHT OF WAY (ROW) PERMIT CONDITIONS" FOR ALL PERMIT TYPES. * InDate Aug 28, 2026 12:00 AM * Issue Date Aug 28, 2026 12:00 AM * Expiry date Sep 27, 2026 12:00 AM * Start Date Aug 6, 2026 12:00 AM * End Date Sep 5, 2026 12:00 AM Folder Contacts Applicant - AW Customer Service Contact Center Right-Of-Way Contractor - Austin Water Automation ROW Contractor Contact - AW Customer Service Contact Center Street Segments 2700-2914 OAK CREST AVE.

Debris Removed - Close SR. Summary: Street and Bridge Operations removed debris. Details: Thank you for submitting your request. Street and Bridge Operations reviewed your request and cleared the debris. If you have any questions regarding this request, please contact Street and Bridge Operations Dispatch at (512) 974-8777 and provide work order number 26-218218 as a reference.

Temp. Repair Complete - Final Pending - Close SR. Summary: Temporary repair completed, pending final resolution. Details: Thank you for your request. Street and Bridge Operations completed your request and has notified the appropriate Street and Bridge Operations workgroup for follow-up, if any. If you have any questions regarding this request, please contact Street and Bridge Operations Dispatch at (512) 974-8777 and provide work order number 26-218217 as a reference. Concrete around manhole is completely broken and moving with every pass. Repair by Austin Water is needed.