Austin 3-1-1

Requests (2,016,807)

  • Alarm Administration

    12620 Hunters Chase Dr, Austin

    CLOSED #26-00254526

    Emailed Documents - Close SR. sent email to resident with copy of alarm permit that includes updated expiration date.

  • Telecommunication/Gas Utility Complaint

    3616 S 2nd St, Austin

    I have had no water service at this address since approximately 12:45 pm today August 3rd 2026. I called Austin Water Dispatch at 512-972-1000 and was told there is an emergency shutoff on my street. This is the first I heard of it. nothing was posted I had to discover the outage by turning on a faucet and then make a phone call to Austin water no explanation no fix eta. This is unacceptable.

    OPEN #26-00254524

  • DSD - Follow-Up

    302 Leland St, Austin

    CLOSED #26-00254517

    Contacted - Provided Information - Close SR. I spoke with the customer and gave him the contact information for his reviewer Mike Alvarado I explained to him that the plan review was still in review and would not be available until tomorrow and that he would need to the reviewer until that time I gave him the reviewer's contact information No additional action was required.

  • Dead Animal Collection

    2534 Sol Wilson Ave, Austin

    Deceased animal near path.

    OPEN #26-00254516

  • Injured / Sick Animal

    8309 Colony Loop Dr, Austin

    CLOSED #26-00254515

    Email Sent - Close SR. Job#43841 - - Emailed the caller a 2nd time asking for a photo. - Sent Email.

  • Dead Animal Collection

    2406 Wheat Ave, Austin

    OPEN #26-00254507

  • Alarm Administration

    8213 Brodie Ln, Austin

    CLOSED #26-00254505

    Emailed Documents - Close SR. called and left vm emailing customer.

  • Stray Assistance

    3324 Mc Curdy St, Austin

    OPEN #26-00254504

  • Environmental Spills

    7924 N Ridgeline, Austin

    OPEN #26-00254502

  • Loose Dog

    8701 Merion Cir, Austin

    OPEN #26-00254500

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