Austin 3-1-1

Requests (2,010,126)

  • Dead Animal Collection

    411 W St Elmo Rd, Austin

    CLOSED #26-00234678

    Animal Not Found - Completed - Close SR. no animal was on the city ROW. small animals like squirrels are to be bagged and thrown away.

  • Traffic Signal - Maintenance

    S Lamar Blvd & Barton Skwy, Austin

    CLOSED #26-00234669

    Issue Has Been Resolved - Close SR. already reported.

  • Utility Cut Repair

    W Cesar Chavez St & Reserve to Cesar Chave Wb Ramp, Austin

    CLOSED #26-00234667

    Referred to 311 For Further Review - Close SR. Summary: Routed to 3-1-1 for reassignment. Details: Thank you for your request. Street and Bridge Operations has forwarded this request back to 3-1-1 requesting details of the issue. .

  • Traffic Signal - Maintenance

    S Lamar Blvd & Barton Springs Rd, Austin

    CLOSED #26-00234665

    Issue Has Been Resolved - Close SR. Monitored intersections through live graphics and historical timing values, and verified that detection was working at the intersection. The traffic signal is working correctly and according to plan. We will keep monitoring signal operations. Thanks.

  • Parking Violation Enforcement

    6020 S 1st St, Austin

    vehicle consistently parking in the fire lane blocking emergency access

    CLOSED #26-00234664

    No Problem Found - Close SR. Please see photo attached, no vehicle in violation upon officer arrival.

  • Sidewalk Repair

    5413 Tessa Cv, Austin

    Corner of sidewalk is cracked . It’s a tripping hazard for children /parents especially strollers

    OPEN #26-00234663

  • Utility Cut Repair

    E Cesar Chavez St & San Marcos St, Austin

    OPEN #26-00234657

  • Tree and Environmental Complaint

    4530 Clawson Rd, Austin

    Okay the developer next door Josh Campbell (604-754-7802) with Howdy Homes has planted trees very close to the property line (11 oak trees!). They are also right next to the sewer clean out. Two trees are directly under an oak at the property next door. This is a ridiculous placement. Please contact the developer or me next door.

    CLOSED #26-00234656

    Provided Resolution to the Customer - No Violation Found - Close SR.

  • Dead Animal Collection

    12908 Esplanade St, Austin

    CLOSED #26-00234649

    Animal Picked Up - Completed - Close SR.

  • Construction Concerns in Right of Way

    7310 Burnet Rd, Austin

    CLOSED #26-00234645

    Area Inspected - Issue Resolved - Close SR. Inspector performed an onsite inspection and mandated the contractor to re-open the sidewalk within 24-hours. Further inspection will follow to have the contractor compliant. Issue is being handled, CSR can be closed.

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