Austin 3-1-1

Requests (1,942,341)

  • Dead Animal Collection

    7220 Cameron Rd, Austin

    Dead animal in SB bike lane, 7200 blk SB Cameron Rd

    OPEN #26-00040749

  • Channels/Creeks/Drainage Issues

    186 Pickle Rd, Austin

    New encampment in East Bouldin Creek pond area on west alpine road place is also trashed.

    OPEN #26-00040748

  • Construction Concerns in Right of Way

    E Cesar Chavez St & Levander Loop, Austin

    CLOSED #26-00040741

    Referred to 311 For Further Review - Close SR. Forward to TX DOT reference permit #2024-083230 RW, location and jurisdiction TX DOT.

  • DSD - Follow-Up

    5336 Agatha Cir, Austin

    CLOSED #26-00040739

    Contacted - Provided Information - Close SR. After speaking with Wendy, who thanked me for calling her back so quickly, I directed her to the Residential Plan Review page for appointment options.

  • Street Sweeping

    5300 Avenue F, Austin

    Filed CSR #26-00036683 for street sweeping on North Loop between F and Hancock. It was marked as complete. This is not true. Significant debris still remains in bike lanes and travel lanes.

    CLOSED #26-00040738

    Sweep - Completed - Close SR. blvd sweeping area was swept on 2-2-2026.

  • Traffic Signal - Maintenance

    E 45th St & Airport Blvd, Austin

    CLOSED #26-00040736

    Completed.

  • Traffic Signal - Maintenance

    Cameron Rd & Rutherford Ln, Austin

    CLOSED #26-00040735

    Issue Has Been Resolved - Close SR. Monitored situation via signal and historical intersection timing reports. The signal is functioning normally at this time. Continuing to monitor signal operations.

  • Park Maintenance - Building Plumbing Issues

    2016 Bluebonnet Ln, Austin

    OPEN #26-00040732

  • Traffic Signal - Maintenance

    E Braker Ln & N Ih 35 Svrd Nb, Austin

    CLOSED #26-00040731

    Issue Has Been Resolved - Close SR. The City has recently added emergency vehicle preemption at this intersection to help first responders get to emergencies more quickly and safely. After an emergency vehicle passes through, the traffic signal may take a few minutes to return to its normal timing, which could cause a delay for some drivers. We understand this may be an inconvenience at times, but it helps ensure emergency crews can respond as quickly as possible. The City will continue to monitor the intersection and look for ways to reduce delays while keeping emergency response a top priority.

  • Traffic Signal - Maintenance

    Duval Rd & N Mopac Expy Svrd Nb, Austin

    DUPLICATE (CLOSED) #26-00040730

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