Austin 3-1-1

Requests (2,012,294)

  • Animal Proper Care

    1300 Crossing Pl, Austin

    OPEN #26-00241098

  • Guardrail New/Repair

    City Park Rd & Fm 2222 Rd, Austin

    CLOSED #26-00241095

    Referred to 311 For Further Review - Close SR. Summary: Routed to 3-1-1 for reassignment - CITY PARK RD and FM 2222 RD Details: Thank you for your request. Street and Bridge Operations has forwarded this request back to 3-1-1 for the appropriate department assignment. Please forward to Texas Department of Transportation.

  • Environmental Spills

    Richard King Trl & Burk Burnett Ct, Austin

    CLOSED #26-00241094

    Referred to 311 For Further Review - Close SR. Summary: Refer to Austin Resource Recovery Details: Complaint does not appear to be a Water Quality Threat. Refer to Austin Resource Recovery  512-974-1967 .

  • Construction Concerns in Right of Way

    8610 Robbie Dr, Austin

    OPEN #26-00241091

    Contacted Area Inspector.

  • Traffic Signal - Maintenance

    E Dean Keeton St & Lafayette Ave, Austin

    CLOSED #26-00241085

    Issue Has Been Resolved - Close SR.

  • Tree Issue Right of Way

    610 Bramble Dr, Austin

    Along the sidewalk on South 1st Street, immediately north of Bramble Drive, vines are obstructing the sidewalk making this section of sidewalk essentially unusable. it's not a long section, maybe about 30 feet of sidealk that is onstructed by the vines. Can they be cut back?

    OPEN #26-00241073

  • Tree Issue Right of Way

    1052 Justin Ln, Austin

    Low limbs obstructing bike lanes.

    OPEN #26-00241072

  • Traffic Signal - Modification

    1001 N Lakeline Blvd, Cedar Park

    CLOSED #26-00241064

    Completed.

  • DSD - Follow-Up

    4208 S 1st St, Austin

    OPEN #26-00241060

  • Utility Cut Repair

    1510 Gregory St, Austin

    CLOSED #26-00241058

    Inspector Unable to Locate Issue - Close SR. Summary: Future repairs planned - 1510 GREGORY ST Details: Transportation Public Works - Utilities and Structures Division received your request and confirmed that we received a work order (UER) from Austin Water on 1/14/2026. The repair is currently in line for processing, which includes submitting and reviewing a permit application. The estimated timeframe for final repairs is about 190-210 days, depending on weather and equipment availability. For questions or updates about the project, please contact Street and Bridge at (512) 974-8777. .

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