Requests 2,029,559
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Austin Energy Street Light Issue - Address
470 W Mary St, AustinStreet light out
OPEN · #26-00290717 -
Parking Violation Enforcement
8108 Henry Kinney Row, AustinCLOSED · #26-00290716No Problem Found - Close SR. No violation found - reported vehicle(s) not at location.
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Traffic Signal - Maintenance
Briarcliff Blvd & Clayton Ln, AustinDUPLICATE (CLOSED) · #26-00290713 -
DSD - Follow-Up
2945 Moss St, AustinCLOSED · #26-00290712Contacted - Provided Information - Close SR. I contacted the customer, and he was receiving the "payment processing" error. He stated that the payment went through this morning, and he was able to contact the inspector's supervisor to request the inspection.
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Sidewalk Repair
1225 Dexford Dr, AustinTrip hazard sidewalk
OPEN · #26-00290709 -
Dead Animal Collection
1911 Bissel Ln, AustinDUPLICATE (CLOSED) · #26-00290708 -
Obstruction in Right of Way
12321 Tomanet Trl, AustinGiant pile of tree branches blocking sidewalk.
OPEN · #26-00290705 -
Utility Cut Repair
2900 Oak Crest Ave, AustinUncompacted, loose asphalt patch left after Austin Water utility cut, spilling into gutter
CLOSED · #26-00290704Referred to 311 For Further Review - Close SR. Summary: Other Entity Details: Details * FolderRSN 13763803 * Case Number 2026-113350 EX * Project Name AWU-2900 OAK CREST AVE-EMERGENCY * FolderType EX * SubType 50688 * WorkCode N/A * Status Active * Description 2375914-2900 OAK CREST AVE-REPLACE WATER SERVICE LINE-EMERGENCY. RESTORATION - Street and Bridge will complete permanent ROW repairs, under existing permit. * Condition ROW TYPE: ASMP Street Level 1, EMERGENCY OPERATIONS RESTRICTED WORK HOURS/DAYS: No restrictions. Activity during overnight hours must be reviewed by the City. TRAFFIC CONTROL PLAN: ROW has not reviewed temporary traffic control proposed for this emergency request, and assumes no liability for emergency traffic control set up. MISC: SUBMIT NEW PERMIT REQUEST, including proposed traffic control, FOR FINAL RESTORATION IF THE RESTORATION IS NOT COMPLETED BY THE EXPIRATION DATE. NOTIFY 311 (512-974-2000) PER THE "RIGHT OF WAY (ROW) PERMIT CONDITIONS" FOR ALL PERMIT TYPES. * InDate Aug 28, 2026 12:00 AM * Issue Date Aug 28, 2026 12:00 AM * Expiry date Sep 27, 2026 12:00 AM * Start Date Aug 6, 2026 12:00 AM * End Date Sep 5, 2026 12:00 AM Folder Contacts Applicant - AW Customer Service Contact Center Right-Of-Way Contractor - Austin Water Automation ROW Contractor Contact - AW Customer Service Contact Center Street Segments 2700-2914 OAK CREST AVE.
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Debris in Street
W Stassney Ln & Emerald Forest Dr, AustinCLOSED · #26-00290699Debris Removed - Close SR. Summary: Street and Bridge Operations removed debris. Details: Thank you for submitting your request. Street and Bridge Operations reviewed your request and cleared the debris. If you have any questions regarding this request, please contact Street and Bridge Operations Dispatch at (512) 974-8777 and provide work order number 26-218218 as a reference.
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Pothole Repair
W Stassney Ln & Emerald Forest Dr, AustinCLOSED · #26-00290698Temp. Repair Complete - Final Pending - Close SR. Summary: Temporary repair completed, pending final resolution. Details: Thank you for your request. Street and Bridge Operations completed your request and has notified the appropriate Street and Bridge Operations workgroup for follow-up, if any. If you have any questions regarding this request, please contact Street and Bridge Operations Dispatch at (512) 974-8777 and provide work order number 26-218217 as a reference. Concrete around manhole is completely broken and moving with every pass. Repair by Austin Water is needed.
Filters
Status
Ticket Type
- Loose Dog 189,554
- Graffiti Abatement - Public Property 152,772
- Traffic Signal - Maintenance 137,932
- Non Emergency Noise Complaint 137,227
- Animal Protection - Assistance Request 113,578
- Injured / Sick Animal 105,732
- Austin Energy Street Light Issue - Address 96,570
- Parking Violation Enforcement 79,903
- Adopted/Impounded/Surrendered Animal 76,074
- Water Conservation Violation 56,008
- Storm Debris Collection 55,314
- Pothole Repair 42,400
- Debris in Street 42,026
- Shared Micromobility 39,755
- Park Maintenance - Grounds 39,056
- Animal Proper Care 37,050
- Animal Bite 31,770
- Dead Animal Collection 29,639
- Found (Confined) Dog Assistance 27,273
- Traffic Sign Maintenance 26,312
- Obstruction in Right of Way 24,198
- Channels/Creeks/Drainage Issues 19,097
- Sidewalk Repair 18,708
- Traffic Sign New 17,286
- DSD - Follow-Up 17,263
- Wildlife Exposure 17,051
- Concerns in the Right of Way 15,827
- Pavement Failure 15,513
- Street and Bridge Miscellaneous 13,568
- Parking Sign Maintenance 13,310
- Loose Animal Not Dog 13,286
- Vicious Dog Complaint 13,276
- Tree Issue Right of Way 12,314
- Coyote Complaints 11,562
- Billboard Complaint 10,443
- Road Markings/Striping - Maintenance 10,321
- Street Name Sign Maintenance 10,005
- Speed Management 9,936
- Storm Drain Services 9,812
- Water Related Issues 9,132
- Outdoor Commercial Venue Music Complaint 8,910
- Traffic Signal - New 8,685
- Loud Commercial Music 8,539
- Construction items in Right of Way 8,465
- Tree and Environmental Complaint 8,314
- Park Maintenance - Grounds Plumbing Issues 7,568
- Alley & Unpaved Street Maintenance 7,558
- Homeless - Violet Kiosk and Storage Carts 7,499
- View Obstruction and Fencing at Intersection 7,157
- Utility Cut Repair 6,738
- Construction Concerns in Right of Way 6,540
- Bicycle Issues 6,440
- Found Animal Report - Keep 6,424
- School Zone Beacon - Maintenance 6,408
- Lost Item in Storm Drainage System 6,318
- Special Event 6,140
- ARR Dead Animal Collection 5,966
- Street Resurfacing 5,683
- Fireworks Complaint 5,496
- Street Sweeping 5,400
- Road Markings/Striping - New 5,385
- New Sidewalk/Curb Ramp/ADA Route 5,106
- Flooding Current 4,871
- Park - Tree Issues 4,843
- Park Maintenance - Grounds Electrical Issues 4,688
- Curb/Gutter Repair 4,350
- Drainage Pond Maintenance 4,212
- Standing Water 4,199
- Alarm Administration 4,140
- Telecommunication/Gas Utility Complaint 4,058
- Dog Restraint Issues 3,324
- Park Maintenance - Building Plumbing Issues 2,903
- Found Pet Report 2,680
- Traffic Signal - Modification 2,666
- Animal Trapped in Storm Drain 2,433
- Flooding Past 2,363
- Alarm Administration 2,296
- Austin Resource Recovery - Pet Search 1,873
- Erosion 1,776
- Park Building Issues 1,592
- Ditch/Driveway Pipe Services 1,591
- Mowing Medians 1,560
- School Zone Sign Maintenance 1,546
- Aquatic Maintenance 1,503
- Neighborhood Home Programs 1,317
- Guardrail New/Repair 1,290
- Stray Assistance 1,160
- Environmental Spills 1,117
- Parks - Building A/C & Heating Issues 1,005
- COVID-19 Austin Code Non-Compliance Concern 964
- Emergency Water Issues 897
- Bridge Repair 875
- ARR Street Sweeping 780
- Electric Vehicle Station Issues 696
- School Issues - Crossing Guards 666
- Community Voices 569
- Parks - Building Electric Issues 561
- Pedestrian Crossing New/Modify 549
- Watershed Grow Zone Issues 529
- Lady Bird Lake Debris Issues 528
- Commercial Use of Parkland 410
- Austin Resource Recovery - Special Services 383
- Park Cemeteries 352
- Private Hauler License Violation 190
- Aquatic Program Inquiries 155
- Street Light- Future Repair Scheduled 134
- Corridor Program - Corridor Feedback 99
- Tree Issue ROW 87
- Harmful Algae 60
- City of Austin Vehicle Report 39
- Sign - Traffic Sign Emergency 27
- School Zone - New/Review/Changes 13
- AW Auxiliary Water 12
- Tree Issue ROW/Emergency (PW) 9
- AW - Manhole 8
- Animal Control - Jurisdiction Issue 3
- Homelessness Matters 3
- Street Lighting - General 2
- 311 CC - Helpline Call 2
- Traffic Engineering - General 2
- DSD - Case Updates/Code Connect Messages 1
- Construction/Permitting- ROW 1
- CSR Disposition Change 1
- Parking Machine Issue 1
- Signs & Markings Jurisdiction Issues 1
- Street Lights New 1
- ARR Missed Yard Trimmings/Compost 1
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