Austin 3-1-1

Requests (2,014,064)

  • Channels/Creeks/Drainage Issues

    6108 Fairway St, Austin

    OPEN #26-00246273

  • Adopted/Impounded/Surrendered Animal

    1520 Rutherford Ln, Austin

    OPEN #26-00246269

  • Park Maintenance - Grounds

    7836 N Capital of Texas Hwy SB, Austin

    Illegal dumping at Bull Creek parking lot

    OPEN #26-00246260

  • Pavement Failure

    1134 Lott Ave, Austin

    Multiple long, parallel cracks in the roadway along the curb/storm-drain side. The main crack is open and deep, and the pavement appears to be separating or settling toward the drainage side. They seem to be increasing in size. Inspect for possible undermining or developing pavement failure?

    OPEN #26-00246259

  • Drainage Pond Maintenance

    10986 S 1st St, Austin

    CLOSED #26-00246256

    Vegetation Maintenance - Close SR. Summary: Pond Flag 967 Details: *Pond Flag 967:  *This pond is maintained six times per year: January, April, May, July, October and November.  It was last maintained on May 18, 2026 and it is on the schedule for July. However, due to the rain we had earlier in July, the contractor is a little behind schedule now.  If the maintenance is not completed by the end of July, it will be completed in early August.  The buffer area along the sidewalk was removed from the Vegetation Control Program last October as it was believed that Public Works was maintaining it.  However, after doing a site visit today, I saw that it was badly overgrown so I am adding it back to the monthly maintenance list.   I sent an email to the customer letting them know. .

  • Obstruction in Right of Way

    2429 W Braker Ln, Austin

    This is dangerous for cyclists and pedestrians. Cyclist can be hit by vehicles driving 45 miles an hour and cyclist having to move into vehicular traffic due to overgrown weeds. Please remove before a fatality occurs

    OPEN #26-00246255

  • Loose Dog

    7301 S 183 Hwy, Austin

    OPEN #26-00246253

  • Loose Dog

    12803 Stanford Dr, Austin

    OPEN #26-00246252

  • Parking Violation Enforcement

    1218 Fairwood Rd, Austin

    CLOSED #26-00246251

    Cite Vehicle(s)-Close SR. 1 abatement submitted. Service Request number 26-00246272. APD Vehicle Abatement will make every effort to review this issue within 60 calendar days. However, depending on current workload, it may take longer.

  • Tree Issue Right of Way

    2643 W 45th St, Austin

    CLOSED #26-00246250

    Future Maintenance Planned - Close SR. Summary: Limb clearing issued to Unity Contractors as priority work 7/27 Details: Clearing of broken but stable pecan stem is in queue as priority work with TPW Contractors. .

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