Austin 3-1-1

Requests (1,941,024)

  • Loose Dog

    2217 Park Bend Dr, Austin

    CLOSED #26-00037178

    Unable to Locate Animal - Close SR. Job#26971 - - - Unable to Locate.

  • Dead Animal Collection

    5336 Fm 2222 Rd, Austin

    Dead dog on 2222

    CLOSED #26-00037171

    Referred to 311 For Further Review - Close SR.

  • Austin Energy Street Light Issue - Address

    6505 Linda Ln, Austin

    Street light is out at 6504 Linda 78723.

    CLOSED #26-00037170

    Replaced Head - Close SR.

  • Tree Issue Right of Way

    Wilshire Blvd & Cherrywood Rd, Austin

    OPEN #26-00037168

  • Road Markings/Striping - Maintenance

    416 W 3rd St, Austin

    OPEN #26-00037167

  • Parking Violation Enforcement

    4603 Pack Saddle Pass, Austin

    Commercial Vehicle Still Permanently Parked in ROW for 2 weeks

    CLOSED #26-00037164

    Cite Vehicle(s)-Close SR. The unattached trailer has been cited.

  • Channels/Creeks/Drainage Issues

    Briardale Dr & Pointer Ln, Austin

    CLOSED #26-00037157

    Referred to Internal Workgroup - Close SR. Class: SR Created By: Log Type: REF_INTERNAL Summary: Your request has been referred internally to another workgroup Details   Work Group referred to: Francisco Andrada Homeless Encampment  Contact Email: francisco.andradajr@austintexas.gov Contact Phone Number: 512-974-1205 Reason for referral: Homeless Camp Clean-up scheduled  Service Request # CSR26-00037157 as a reference.

  • Animal Proper Care

    1110 E 8th St, Austin

    OPEN #26-00037151

  • Traffic Signal - Maintenance

    Ohlen Rd & Research Blvd Svrd Nb, Austin

    CLOSED #26-00037150

    Completed.

  • Sidewalk Repair

    3301 Menchaca Rd, Austin

    CLOSED #26-00037144

    No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEM Summary: Ticket UER26-2339454 created. See details. Details Transportation Public Works, Utilities and Structures Division received your request and confirmed that we received a work order UER26-2339454 from Austin Water on 01/27/26. The repair is currently in line for processing, which included submitting and reviewing a permit application. The estimated timeframe for final repairs is about 145 days, depending on weather and equipment availability. For questions or updates about the project, please contact Street and Bridge at 512-974-8777.

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