Austin 3-1-1

Requests (2,011,601)

  • Animal Proper Care

    8501 Ruddington Dr, Austin

    OPEN #26-00238822

  • Street Sweeping

    2007 Maxwell Ln, Austin

    There are several trash, recycling, and compost bins left out on the street in front of 2007 Maxwell Ln that do not belong to us our any of our neighbors. Please pick them up as they may have been left by a prior neighbor or tenant!

    OPEN #26-00238819

  • Street and Bridge Miscellaneous

    715 W St Elmo Rd, Austin

    CLOSED #26-00238817

    Referred to 311 For Further Review - Close SR. Summary: Routed to 3-1-1 for reassignment. Details: Thank you for your request. Street and Bridge Operations has forwarded this request back to 3-1-1 for the appropriate department assignment. Please forward to Rapid Response / Homelessness Matters. .

  • Street Resurfacing

    1511 Terrapin Ct, Austin

    Was promised years ago the cul-de-sac would be resurfaced in 2026 and here we are and it still hasn’t been done. Where are our tax dollars going? This is ridiculous.

    OPEN #26-00238812

  • Mowing Medians

    1164 Chestnut Ave, Austin

    Weeds are way too tall and about to go to seed. They will create sharp burrs and spread unless they're cut soon.

    CLOSED #26-00238811

    Referred to 311 For Further Review - Close SR. Summary: Routed to 3-1-1 for reassignment Details: Thank you for your request. Street and Bridge Operations has forwarded this request back to 3-1-1 for the appropriate department assignment. Please forward to Austin Parks and Recreation.

  • Pavement Failure

    Swan Valley Ln & Yaupon Dr, Austin

    OPEN #26-00238808

  • Tree Issue Right of Way

    219 N Lamar Blvd, Austin

    OPEN #26-00238807

  • Parking Violation Enforcement

    7601 Meador Ave, Austin

    Parked in a no parking zone blocking crossing walk

    CLOSED #26-00238804

    Cite Vehicle(s)-Close SR. One Citation Issued.

  • Park Maintenance - Grounds

    3109 Burleson Rd, Austin

    CLOSED #26-00238799

    Added for Future Clean Up - Close SR. Summary: Future Clean Up Details: The Service Request submitted has been reviewed and administratively closed out. All reports related to encampments will be sent to the Homeless Strategy Office to ensure prioritization of the issue. For more information, please visit the Frequently Asked Questions Encampment link. https://www.austintexas.gov/page/faqs-about-encampments.

  • Traffic Signal - Maintenance

    Burleson Rd & E Oltorf St, Austin

    CLOSED #26-00238797

    Issue Has Been Resolved - Close SR. The construction is an ongoing project with the traffic control plan changing every week. Signal timings and operations are adjusted to match the new plan that is put in by the contractors. We will continue to monitor and adjust as necessary.

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