Austin 3-1-1

Requests (1,943,202)

  • Traffic Signal - Maintenance

    N Fm 620 Rd Sb & Pecan Park Blvd, Austin

    CLOSED #26-00043210

    Issue Has Been Resolved - Close SR. Monitored intersection through live graphics, historical timing values, and verified that detection was working at the intersection. The traffic signal is working correctly and according to plan. We will continue monitoring signal operations at this intersection and make adjustments as needed. Thank you.

  • Tree Issue Right of Way

    3316 Big Bend Dr, Austin

    CLOSED #26-00043206

    No Problem Found - Close SR. Class: SR Created By: Log Type: NO_PROBLEM Summary: Duplicate Request Details Thank you for your request. Street and Bridge Operations confirmed that this is a duplicate request to Customer Service Request 25-00307347 and are responding under Work Order 25-198705. Work order is still open and in rotation to be taken care of.

  • Traffic Signal - Maintenance

    N Capital of Texas Hwy Nb & Spicewood Springs Rd, Austin

    CLOSED #26-00043207

    Issue Has Been Resolved - Close SR. Traffic signal is cycling normally, will continue to monitor signal operation. Emergency vehicle preempt.

  • Obstruction in Right of Way

    6208 Manor Rd, Austin

    Obstruction in bike lane

    CLOSED #26-00043204

    Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Routed to 3-1-1 for reassignment. Details Thank you for your request. Street and Bridge Operations forwarded this request back to 3-1-1 for the appropriate department assignment. Please send to Right of Way Management for Construction Concerns.

  • Animal Proper Care

    7201 Wood Hollow Dr, Austin

    Dog with out leash since 8am no water. We think belongs unit 352. Tenant not answered . We are concern

    CLOSED #26-00043202

    Unfounded Complaint - Close SR. Job#27439 - - - - Unfounded Complaint - Unable to Locate.

  • Park Maintenance - Grounds

    2600 N Lamar Blvd, Austin

    CLOSED #26-00043194

    Added for Future Clean Up - Close SR. Class: SR Created By: Log Type: FUTURE_CLEAN_UP Summary: FUTURE CLEAN UP Details The Service Request submitted has been reviewed and administratively  closed out. All reports related to encampments will be sent to the Homeless  Strategy Office to ensure prioritization of the issue. For more information, please  visit the Frequently Asked Questions Encampment link.  https://www.austintexas.gov/page/faqs-about-encampments.

  • Sidewalk Repair

    1911 Tillotson Ave, Austin

    Loose wire hanging on sidewalk from power lines

    CLOSED #26-00043193

    Referred to 311 For Further Review - Close SR. Class: SR Created By: Log Type: CSR_FEEDBACK Summary: Routed to 3-1-1 for reassignment. Details Thank you for your request. Street and Bridge Operations forwarded this request back to 3-1-1 for the appropriate department assignment. Please send to Austin Energy.

  • Wildlife Exposure

    6220 Daniel Alexander Way, Austin

    CLOSED #26-00043192

    Contact Made - Close SR. Job#27437 - - - - Made Contact - Educated - Report Taken - Impound.

  • Animal Bite

    14903 Lucerne Dr, Austin

    OPEN #26-00043188

  • Traffic Signal - Maintenance

    Airport Blvd & Oak Springs Dr, Austin

    CLOSED #26-00043187

    Issue Has Been Resolved - Close SR.

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